5/5
Rating only, no written review.
Agent replied · 24 October 2024
Thank you for your 5 star rating, Stephen! We appreciate you taking the time to rate our service.
Trusted Agent profile
★★★★★
671 reviews across 11 offices and 1 platform
Jeffries & Dibbens Estate & Letting Agents has 11 offices, in Portsmouth (three offices), Havant (three offices), Gosport, Fareham (three offices) and Southsea. Together they have 671 reviews on 1 platform, rated 4.5 out of 5 overall.
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Jeffries & Dibbens Estate & Letting Agents's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for your 5 star rating, Stephen! We appreciate you taking the time to rate our service.
5/5
Friendly and professional approach
5/5
We received very good service from an enthusiastic and friendly team at Jeffries and we would not hesitate to use them again.
Thank you for your 5 star review, John. We appreciate you taking the time to review our service. Thank you for sharing your experience - we wish you all the very best. Gary & the Jeffries & Dibbens Waterlooville team.
5/5
Brilliant service from start to finish. Always answered calls or if it was answer phone called back straight away. On top of everything all the time i bought a property from Jefferies and sold through Jeffries too. Will definitely recommend and use again
Hi Kim Thank you for your lovely 5 star review. It was a pleasure to support you through your purchase and sale! Your recommendation is very much appreciated. Best regards from Gary & all at Jeffries & Dibbens Waterlooville.
5/5
Gary found a buyer for our property very quickly and the sale proceeded smoothly and completed within a short timescale. From our experience over several years you can have confidence in this company.
Hi Rosemary - thank you for your very positive review for our branch. We were really happy to support your sale. We wish you all the very best - regards from Gary & the team.
1/5
Really disappointed. Survey received from surveyors On Gloucester Road, they devalued it by £25k. Everything was wrong with it but Jeffries advised house was worth the selling price and our surveyor through the bank was wrong and another surveyor would value it differently. My mortgage was rejected as property to much of a risk. House straight back on market and even had a email sent though To me of property’s that might interest you with the house on it. I hope they are honest with new potential buyers on the property although it’s Gone back up for sale £30k more than valued price. I dislike leaving negative feedback but clearly Jeffries are concerned more about the money and letting people buy an over priced house.
Hi Zoe - as you know I was disappointed to read your review. I am pleased that we've now spoken on the phone to discuss the situation and confirm that the marketed price of any property is the vendor's choice ultimately. I wish you every success with your property search, if there's anything we can help you with, please do get in touch. Gary - Branch Manager.
5/5
We had four valuations which varied wildly. Of them all, Jeffries supplied the most realistic justification for the value based on similar houses so we went with them. Our house then sold to dream buyers for the asking price on the first viewing. I'd like to think we were just lucky (though obviously there is the nagging thought that we should have asked for more). The sale went through without a hitch, so Jefferies didn't really have much to do, but I can't fault what they did.
Thank you David for your very positive 5 star review. We're delighted that we were able to support you in a smooth sale of your property. It was our pleasure to market your property. All the best. Gary & the Jeffries Waterlooville team.
1/5
Rating only, no written review.
1/5
Very hard to navigate around the website unless to filled in a long form.also house for sale near me not on website after 6days.
Hi Keith - thank you very much for your constructive feedback. If you would prefer to contact one of our friendly Waterlooville staff and have a chat about your house purchase requirements over the phone, please feel free to contact 02392 231 100. We would be more than happy to help you. Thank you.
5/5
I'd like to take this opportunity to thank Gary, Elliot, Rio and everyone at Jeffries & Dibbens Waterlooville for their efforts. We have faced challenges beyond our control while trying to purchase a new house and sell our home. The Waterlooville team were responsive, followed up on enquiries quickly and efficiently but most of all were tenacious, during a time of high pressure and stress for us. Thank you team, thoroughly recommend!
Hi Ryan Thank you very much for your excellent review for our team here at Jeffries & Dibbens Waterlooville. We really appreciate your positive comments and are very pleased you would recommend us. All the best from us all - Gary & the team.
5/5
The friendly and helpful team made the experience of selling my property stress free. No task was too big. They chased anything that needed chasing and kept me in the loop at all times. I will happily recommend them to family and friends.
Thanks for your very positive review of our service, Lindsay. It was a pleasure to support your sale and we are grateful for your recommendation. All the best! Gary & the team.
5/5
We really can’t thank Jess and the rest of the Jeffries Waterlooville team enough! Jess really went above and beyond to help us with the purchase of our very first home. Our Solicitors were far from helpful - having never purchased a house before - Jess was amazing at supporting us throughout the whole process from start to finish. We can’t recommend Jess and the rest of the Jeffries Waterlooville team enough.
5/5
Brilliant experience with Jefferies. A smooth initial sale process, but the team really came in to their own once an offer had been accepted, ensuring that all parties were moving the sale forward. We felt completely supported throughout the process. Thoroughly recommended!
5/5
A great experience with Jeffries in Havant selling our property. Honest and helpful staff, cannot fault at all. Would definitely recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review, Naomi! We're very grateful to you and are delighted you would be happy to recommend us! Kind regards - Rob & the Havant team.
5/5
The team at Jeffries made selling our house a very pleasant process from start to finish. They were very quick to come round and took some lovely pictures. Our house sold within days of going on the market and we were kept up to date throughout the whole process. I would happily recommend them and will definitely use them again in the future! Thank you, Ross.PositiveResponsiveness, Quality, Professionalism, Value
Hi Ross - thank you so much for your very positive review and 5 star rating. It was a pleasure to support you with your sale and we're pleased you felt fully informed. We wish you all the best. Rob & the Jeffries & Dibbens Havant.
5/5
If you are looking to sell a property in the Havant area, I would highly recommend Jeffries. When selling our house, we met with a few estate agents, but as soon as I met Rob the branch manager, I knew that Jefferies were the one! Their competitive rate sealed the deal, and they did not disappoint, the level of service is second to none. They generated interest quickly and was able to secure an asking price offer within a week of being on the market. It was challenging at times due to the pandemic, but Rob the branch manager was fantastic. He was courteous, polite, and helped beyond the call of duty to ensure the sale proceeded as smoothly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Hi Laura - Thank you so much for your incredible 5 star review. We are grateful to you for taking the time to share your views on our service and obviously delighted that you feel you had such a positive experience. We are very pleased you chose us to support you and your house sale. All the best - Rob and the Jeffries & Dibbens Havant team.
1/5
It was the first time I put my house on the market. I had told the agent, I’m not desperate for a sale and unless I get a set price, I will take it off the market. Jeffries handled the sale of my house terribly. A lot of viewers, but no genuine buyers, who could afford it. Some of the offers were over 30 k below asking price. I felt pressured by the agent to accept it, even though it had only been in the market for a few days. Agent kept saying someone’s name, who doesn’t live at the property anymore, or had ANY legal rights to it, and asking why I didn’t let him make this alteration to the house or the other!!!! How they knew it, I have no idea, but it was very very creepy! Needless to say, I took my property off the market immediately. I do not intend to work with Jaffries ever in the future because it didn’t feel, they were working for me, even though I was the one who chose to give them my custom. As it stands, I’m glad I didn’t sell and not planning on it at all.NegativeQuality, Professionalism, Value
5/5
This estate agent has been great 5* service, Dylan had been a fantastic agent he has shown me around so many property’s and he is always happy he never moans even if I get lost and run late as I don’t know the area. You can tell he enjoys his job as he is always happy and knowledgable he has great customer service which is hard to find these days and he’s been amazing. I have purchased a few properties now and Jeffries dibbens have been the best agent I have viewed through, having dealt with lots of agents I can’t recommend this company enough, from start to finish they go above and beyond to help you find exactly what you need. Dylan has to be the best agent I’ve worked with so thank you for al your help amd taking the stress out of buying.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We have had a brilliant experience with Jeffries in Northend, they sold our house very quickly! All involved were so helpful.. Jack Mike and Holly were amazing keeping us updated with the process of the sale. Would highly recommend these guys. 👍😊PositiveProfessionalism
5/5
Our house sale was not straightforward but Jeffries were excellent from beginning to end. They gave a competitive valuation and provided a steady stream of qualified potential buyers. They adapted well to the restrictions of Covid, managed viewings without us being present and ensured that the sale finally went through. The fact that they work as a team meant there was always someone to discuss issues with and they were thoroughly professional throughout. I hope I don't move again for a loooong time, but would definitely want Jeffries to manage the sale again.PositiveResponsiveness, Quality, Professionalism, Value
2/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
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Portsmouth (112-114 London Road) has the most, with 129 reviews rated 3.9 out of 5, followed by Havant (13 North Street) with 123.
The 11 Jeffries & Dibbens Estate & Letting Agents offices, by town:
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