5/5
Excellent service Sold within 2 day's of going on the market.
Agent replied · 22 October 2024
Hi Richard - thank you for your kind 5 star review. We were delighted to support you with your sale. All the best - Ashley & the team.
Trusted Agent profile
★★★★★
671 reviews across 11 offices and 1 platform
Jeffries & Dibbens Estate & Letting Agents has 11 offices, in Portsmouth (three offices), Havant (three offices), Gosport, Fareham (three offices) and Southsea. Together they have 671 reviews on 1 platform, rated 4.5 out of 5 overall.
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Jeffries & Dibbens Estate & Letting Agents's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service Sold within 2 day's of going on the market.
Hi Richard - thank you for your kind 5 star review. We were delighted to support you with your sale. All the best - Ashley & the team.
5/5
Great service from Ashley and his team, they were always polite, efficient and professional.
Thanks Neil for your kind 5 star review - we're really grateful for your feedback and pleased you thought our service was great. All the best from the entire team here at Jeffries & Dibbens Gosport.
5/5
Really helpful staff and always happy to take your call. Reassuring for first time buyersPositiveResponsiveness
Thank you very much for your 5 star review and positive feedback, Christopher. We appreciate you taking the time to share your experience of our service. All the very best - Ashley & the Soport Jeffries & Dibbens team.
5/5
nice, simple and great service. Staff always happy to help at every step of the way, made everything easy, top classPositiveResponsiveness, Quality, Professionalism, Value
4/5
Good helpful company,doing their best to get the job done during lockdown. Keep up the effort because your customers need and appreciate it.
Thank you for your review Christian, we appreciate your positive feedback! We'll keep the effort up, don't worry! Kind regards from all the team here at Gosport.
5/5
Ashley and Michelle provided a great estate agency service, both professional and attentive with regular communication and updates without fail. Thoroughly recommended, thank you both!PositiveProfessionalism
Hi Matt - thank you very much for your excellent review of our service. We're really grateful that you took the time to share your positive experience with Gosport Jeffries & Dibbens. We were delighted to support you - thank you for choosing us. All the best and thanks again - Ashley and the team.
5/5
Excellent service provided, cannot rate the team highly enough, especially Ashley Welch. Thank you for all your hard work on our behalf to get this sale through for us.PositiveResponsiveness, Professionalism
Thank you for your lovely review, Marie. We're pleased that you chose us to assist you with your sale and we wish you all the best. Thank you - Ashley & the Gosport team.
5/5
Excellent customer service from start to finish. Offered good advice and couldn't be more helpful during a potentially stressful time. I was very pleased with my experience of Jeffries & Dibbens in Gosport.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for sharing your positive experience with our branch, Gary. We were pleased to be able to support your move. All the best from the team here at Jeffries & Dibbens Gosport.
5/5
I can highly recommend Jeffries & Dibbens as they have provided a consisent, professional and friendly service throughout my interactions with them. The team that was helping me were polite, helpful and patient, given the fact I've never used a service like this before. A big thank you to Ashley and the Gosport branch.PositiveResponsiveness, Quality, Professionalism, Value
2/5
We made an appointment to view a property with an employee during his vwry first week. As first time buyers who have had nothing to do with estate agents before, we arrived at the property and waited a good 15 mins and no body showed. We called to ask if we need to knock or wait and were told no appointment had been made and had we had a confirmation email. We explained that we hadn't and hadn't been told we needed one, to which we were rudely told, it is common knowledge to have a confirmation email. Really quite rude and not understanding at all.NegativeProfessionalism
5/5
We were selling my elderly Dads house and chose Dibbens to sell his property for him. We couldn't of ask for a better agent, all viewings were accompanied and agents wore all the required PPE at all times, they even made sure that my Dad was OK for us on every visit. In many cases the agent was getting there early to have a chat with him to explain what was happening before the potential buyers arrived. The selling process went without a hitch which was fantastic with all matters dealt with promptly and efficiently. We can't recommend them enoughPositiveProfessionalism
Hi Rob - thank you for your kind review for our branch. It was a pleasure to help you and your father with your sale. We're glad everything went so smoothly for you both. Thank you for choosing Jeffries & Dibbens Gosport! Best regards from Ashley & the team.
5/5
I have used Dibbens several times both buying and selling. They always put maximum effort into advertising and selling your property. They are courteous, professional, friendly and easy to do business with. They keep you updated every step of the way. Buying through them is just the same, when we were part of a chain of 12 properties, they worked tirelessly to make sure the chain remained strong and did not fall apart. I would not take my business anywhere else.PositiveResponsiveness, Quality, Professionalism, Value
Hi Julie - we are absolutely over the moon with your review and rating, thank you so much for taking the time to share your thoughts about our business. We are really pleased with your very positive comments and we're delighted you'd choose to keep your business with us. All the very best - Ashley & the Gosport Jeffries & Dibbens team.
5/5
We used Dibbens Gosport for the sale of our property in Bridgemary. The team were extremely well organized and responsive from the beginning of the process right up to completion. The branch manager Ashley was especially helpful; he kept us up to date with the circumstances of our buyers, answered any outstanding queries and even assisted in chasing other parties within the chain to expedite the sale process. I would highly recommend Dibbens to any family members or friends who are considering selling their property.PositiveResponsiveness, Quality, Professionalism, Value
Hi Adam - thank you very much for your kind review of our service. We were really delighted that you chose Jeffries & Dibbens for your house sale and it was a pleasure to assist your move. Thank you for your recommendation. Best regards - Ashley and the team.
5/5
Amazing from start to finish! The photos of the property were top quality and made a huge difference to the way it was presented online to generate viewings. A big thank you to Ashley Welsh and all of the team, they've been so helpful and communicative throughout the process of selling my property. Thank you for making the sale a smooth and stress free transaction. I will definitely recommend your services to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Hi Claudia - thank you so much for your glowing 5 star review for our business! We're delighted with your positive feedback and thank you very much for taking the time to share your experience of us with others. We wish you the very best - thanks again! Ashley & the Gosport Jeffries & Dibbens team.
5/5
Ashley, Michelle and their team made my house sale experience as stress free as possible! They took care of everything and even helped when they didn’t need too going above and beyond what I expected (especially Lewis for going round to the property to resolve an issue before the sale went through)! I was a nightmare customer at times but no matter what I threw at them they dealt with it in a calm, professional manner resolving any issue I had. Thank you so much for all your support and help during a difficult time. I will/do recommend to anyone that needs an estate agent!PositiveResponsiveness, Quality, Professionalism, Value
Hi Helen - your kind review has WOWed us here in the office. We're delighted we exceeded your expectations. It was a pleasure to support your move and we were very pleased you chose our estate agent. Thank you and good luck!
5/5
We had used Jeffries&Dibbens to sell our house in Portchester so when the time came to sell again it was an easy decision to make to stay with the same firm and we are very glad we did. Michelle and the team were polite, efficient and very knowledgeable and our house sold at the first viewing for the top price. I would definitely recommend this company if you have a property to sell in the area and this branch in Gosport.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We sold our three-bed terraced home with Dibbens of Gosport where Ashley and his team were very informative and supportive of our situation. Our home was advertised in Sept 20 and an offer accepted less than 10 days later for the full asking price. We had not been on the housing market for over 15 years and we were in the middle of a pandemic! Ashley and Michelle made our experience less stressful by keeping us updated regularly, advising us on potential implications early, and ensured that viewings were handled safely during the pandemic. Ashley's eye for detail brought the best out of our property which was captured in the professional photographs he presented to us for the marketing material, and Michelle's expert guidance on the processes and procedures got us through the overwhelming surge of information we needed to process. I would highly recommend Dibbens of Gosport to support you fully during what will be a stressful time in your life...moving home.PositiveQuality
Hi Darren - thank you so much for your really detailed and positive review. We appreciate you taking the time to comment on and share your experience. We were delighted to support your house sale and wish you the very best for now and the future. Many thanks, Ashley & the Gosport Jeffries & Dibbens team.
5/5
I don't normally bother with reviews but Rob and his team at Jeffries in Southsea provided such an exceptional service I feel it necessary. Throughout the sale and purchase I received regular comprehensive updates, nothing was too much trouble and I had complete confidence in the team. My purchase was complicated and I truly believe that if it wasn't for Rob's knowledge and expert advice the sale/purchase would have not have gone through, for this I am truly thankful. The whole team went above and beyond what you would expect from a regular estate agent. Jeffries is no regular estate agents, they are everything and more, offering an exceptional professional service with the personal touch. I would wholeheartedly recommend them to all my family and friends.
Hi Gemma, thank you so much for your glowing review for Rob and the team here at Jeffries & Dibbens Southsea. It was a pleasure to help facilitate your move throughout and we are really grateful for your kind words and recommendation. All the very best to you! :)
4/5
Rating only, no written review.
2/5
Rating only, no written review.
Hi Alan, we are disappointed to see that you have left us a 2 star rating today. We have no records of recently dealing with a client at our office with your first name. We would be very interested to know why you have rated us and discuss any issues? Please feel free to email our branch manager, James Roberts - stubbington@dibbensproperty.co.uk or call him on 01329 668511. Thank you in advance.
1/5
Didn't bother to phone me back
Hi Brenda, we were disappointed to receive your 1 star review as we pride ourselves on our reputation for being very responsive. We have no record of a client with your name on our system or any messages to contact you. To confirm, our correct telephone number is 01329 668511. If you'd like to call us, we'd be delighted to speak with you and support you in any way we can. Stuart Whiting, Jeffries & Dibbens Managing Director.
5/5
I have nothing but praise for this estate agent group.. All dealings were handled most professionally and I strongly recommend them. Thank you James, Lauren, Fionna, Will, Chris, Louise & more ...
Thank you so much for your 5 star rating for our team! It's really appreciated, as is your recommendation! Our very best wishes!
5/5
Excellent service from Jeffries & Dibbens, from the initial (very professional) valuation by James through to exchange of contracts only 4 weeks later. Throughout J&D were extremely responsive and each member of staff appeared to be fully up to speed with the transaction and was very helpful - going above and beyond to assist us with, what was, a remote transaction. Great knowledge of the local area, very efficient and always responsive. Special thanks to James, Will and Louise - highly recommended in every way.
Thank you very much for your outstanding review and 5 star rating! We are really pleased that you felt we provided an excellent service. It was a pleasure working to support your move and we wish you all the very best. Thanks for taking the time to feedback on Jeffries & Dibbens Stubbington! Kind regards from James & the team.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Portsmouth (112-114 London Road) has the most, with 129 reviews rated 3.9 out of 5, followed by Havant (13 North Street) with 123.
The 11 Jeffries & Dibbens Estate & Letting Agents offices, by town: