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James Pendleton reviews

4.6

★★★★★ Excellent

113 reviews across 9 offices and 2 platforms

www.jamespendleton.co.uk

James Pendleton has 113 reviews across nine offices (London, London, London, London, London, London, London, London and London) and two platforms, rated 4.6 out of 5 overall. James Pendleton Wandsworth Common and Earlsfield has the most, 103. Checked 9 October 2026.

Google logo

4.9 / 5

83

Reviews on Google

All 9 offices

Facebook logo

3.9 / 5

30

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

James Pendleton's nine offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for James Pendleton. Each award is assessed separately from the review sites.

Latest reviews from every James Pendleton office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We dealt with Ed Whyte in the purchase of our new home who went above and beyond in order to help us get the purchase over the line in what has been extremely difficult circumstances due to the pandemic. Highly recommend James Pandleton, but especially Ed who was outstanding! Rosie and Ben Harrison

Ben · 8 May 2021 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Dear Rosie & Ben, Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ed will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you as you settle in to your new home.

5/5

Google

Couldn't be happier with the support I've had from the team at James Pendleton. They were respectful (not pushy or 'salesy'), and from offer to completion there were communicative, polite and proactive, even going the extra mile to keep the ball rolling when my conveyancer showed little initiative. A big thank you to Ed Whyte and Lucy Arrowsmith.

Arjan · 1 October 2020 · James Pendleton Wandsworth Common and Earlsfield

5/5

Google

I have recommended the team to numerous friends since working with them last summer. From start to finish the services provided were helpful, clear and very responsive. We dealt with Edward Woolford from start to finish and he made the experience a breeze. Even following our dealings with the firm he has been ready to help with any enquiries we have had. A deeply professional yet enjoyable agent to have dealt with.

James · 1 October 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

James, Thank you for leaving us such a wonderful review and for recommending us to your friends and family. We are thrilled to read that you loved your experience with James Pendleton. Edward will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Google

James Pendleton dealt with the sale of our flat in Clapham, which all happened amidst the outbreak of Covid-19. Many thanks to Ewen Bunting for stepping in during uncertain times. Ed Whyte has provided a first class service selling our flat, introducing fantastic buyers to the property and ensuring the sale reached completion. We can not recommend a more professional agent who is always available to answer a call. A top service and would highly recommend James Pendleton.

Will · 1 October 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Will, Thank you for taking the time to inform us of the positive experience you have recently had with James Pendleton. Both Ewen and Ed will be so pleased with your kind words. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future.

5/5

Google

We bought our first home with the help of James Pendleton. We had a great experience. Ed Whyte was our contact and he was super helpful and responsive from start to end even after the sale was complete. Any issues he took care of them and resolved them asap. Thank you for making our first home purchase a better experience. Athanasia & Raphael

Athanasia · 1 October 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Athanasia, Your feedback is very much appreciated, thank you, Ed will be thrilled. We know that moving can be stressful, especially if it is your first purchase and here at James Pendleton we take pride in our levels of customer service - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future. Please do feel free to make use of our complimentary Angel Service also.

5/5

Google

Excellent service throughout the whole process. Ed Whyte was always on hand to offer assistance when needed. Highly recommended.

Michael · 13 May 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Michael, Your feedback is very much appreciated, thank you, Ed will be thrilled. We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.

5/5

Google

Thank you very much to Ed, who was an excellent communicator and really helped to drive the sale through in challenging circumstances. I would happily recommend him to anyone. A credit to JP!

Peter · 13 May 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Peter, Thank you for taking the time to let us know how your journey this far has been … More

4/5

Google

The team at James Pendleton are competent, professional and courteous. We were very satisfied with their support in facilitating the purchase and arrangements for move-in to our property.

Stephen · 13 May 2020 · James Pendleton Wandsworth Common and Earlsfield

5/5

Google

My partner and I have just bought a house with JP. Ed Whyte and Ed Woolford were an absolutely fantastic team; so helpful, friendly and knowledgeable throughout the whole process. They definitely went above and beyond, and we are so grateful!

Emily · 13 May 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Emily, Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ed Whyte & Ed Woolford will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we hope you are very happy in your new home.

5/5

Google

We had a positive experience for the purchase of our first property via James Pendelton. The Estate agent Edward Harvey-Woolford kept us informed throughout and guided us at every step. I'm happy to recommend and use them again in the future.

Amy · 13 May 2020 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Amy, Thank you for taking the time to let us know how your journey this far has been … More

5/5

Google

I've worked with Emily for a while now, as our firm is on their panel of preferred law firms. It's always nice working with Emily, because of her calm and friendly manner and approach to things. Looking forward to working with her more in the future!

Daniel · 4 November 2019 · James Pendleton Wandsworth Common and Earlsfield

5/5

Google

Our whole experience with JP has been just perfect. Everyone in the team has been very professional, efficient, reliable and very pleasant to work with. In particular Bella has gone above and beyond her duties to solve any potentially …

Cristina · 8 October 2019 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Cristina, Your feedback is very much appreciated, thank you, Bella will be thrilled. … More

5/5

Google

James Pendleton (and Bella in particular) have been fab through the sale of our property - would have no hesitations using them again. Photos and floor plans were quick, we had plenty of viewings within a short time of it going live and had a confirmed offer within less than two weeks on the market with them. Bella managed the whole process in a very professional and friendly way, talking us through some hiccups we came across along the way and resolving them quickly. She kept on top of every step of the process to ensure we exchange and complete in a timely manner. I would absolutely use Bella and James Pendleton again and will be recommending them to friends and family! Thank you Bella and team!

Keera · 1 October 2019 · James Pendleton Wandsworth Common and Earlsfield

Agent replied · 3 November 2023

Dear Keera, Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Bella will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

1/5

Facebook

Poor poor poor! Worst experience I have ever had with an estate agent in London. Do not use!!!

Natalie · 28 July 2019 · James Pendleton Property Management

Agent replied

We are very sorry to hear about that. Our Property Management has been in touch with and is investigating this matter.

5/5

Facebook

I used James Pendleton for the sale of my flat and couldn't have been happier with the service I received from Tom Harvey and Emily Jolliffe. Both were incredibly helpful and attentive throughout the entire process. Emily was a massive support and made the whole ordeal as stress free as possible. I would highly recommend James Pendleton as an property managing agent & would certainly use them again in the future. 10 out of 10 client servicing!

Chloe · 28 July 2019 · James Pendleton Property Management

5/5

Facebook

Recently rented from Bryony Floyd at James Pendleton Clapham Common and must say how quick and easy the rental was. It was all very simple from the get go and the communication was very efficient. Very pleased with the new place and would recommend to anyone looking in the area!

Greg · 28 July 2019 · James Pendleton Property Management

5/5

Facebook

Looking for a house in London is never easy because there's so much competition and it's all so expensive. Luckily we were given Big Dave Cruise to help us out. The guy was so patient with us, taking us to loads of properties and dealing with our fussy demands. And he was mainly professional when one of the girls turned up with a lemon and herb Nando's flag stuck to her ass.

Rachael · 28 July 2019 · James Pendleton Property Management

5/5

Facebook

Great estate agent. We bought our house in Clapham from them 15 years ago and will sell trough them when the time will come. They are right now organising the sale of a one bedroom flat we also have purchased from them in 2008. Friendly staff and very professional.

Georges · 28 July 2019 · James Pendleton Property Management

5/5

Facebook

We recently secured our new place for rental through Byrony Floyd at James Pendleton and I have to say she was extremely helpful. Not the usual “salesy” agent, she was very consultative and guided us throughout the process. She really understood our needs (this would seem basic but generally hard to find) and managed our expectations in every viewing and gave us a full overview of what we needed to know. She seemed to have a great understanding of the market, availability and demand. I would highly recommend!

Vijay · 28 July 2019 · James Pendleton Property Management

Agent replied

Thanks Vijay!

5/5

Facebook

After being frustrated with other agents and their lack of response, I turned to James Pendleton for advice. I was impressed from the start, that they returned calls quickly, helped me when I was getting anxious about my sale, and generally did everything I expected an agent to do for their fee. I don't normally write reviews, but this time felt they were worthy of praise. House selling and buying is a frustrating business, and we can get fed up with agents. This time I am delightfully surprised how effortless it has been most times. Would definitely recommend and use them again.

Joy · 28 July 2019 · James Pendleton Property Management

1/5

Facebook

the branch that manage wandsworth properties sadly have not lived up to expectation. They may find a tenant but i presume thats their job after that its down fill. They charge a high % of rental income and frankly need to be chased regarding every little detail. Have handled a change in tenant with them hoping to give then another chance it has been managed with sheer incompetence, leaving the landlord paying outstanding bills of a previous tennant, with no assistance from the agents who returned the deposit without doing the correct due diligence. AVOID

Fez · 28 July 2019 · James Pendleton Property Management

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about James Pendleton

How many reviews does James Pendleton have?

James Pendleton has 113 reviews across its nine offices, rated 4.6 out of 5 overall: 83 on Google, 30 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which James Pendleton office has the most reviews?

James Pendleton Wandsworth Common and Earlsfield has the most, with 103 reviews rated 4.7 out of 5, followed by James Pendleton Battersea Park and Nine Elms with 20.

Where are James Pendleton's offices?

James Pendleton Wandsworth Common and Earlsfield, 4 Bellevue Road, Wandsworth Common SW17 7EG; James Pendleton Battersea Park and Nine Elms, 1 Queens Circus SW11 4BY; James Pendleton Battersea Northcote Road, 96 Northcote Road, Battersea SW11 6QW; James Pendleton Clapham South and Balham, 53-55 Balham Hill, Balham SW12 9DR; James Pendleton Wandsworth Town, 521 Old York Road, Wandsworth SW18 1TG; James Pendleton Clapham Common and Brixton, 20 The Pavement, Clapham Common SW4 0HY; James Pendleton Fulham, Parsons Green and Chelsea, 124 Wandsworth Bridge Road SW6 2UL; James Pendleton Property Management, 10A The Polygon, Clapham SW4 0JG; James Pendleton Battersea and Riverside, 185 Battersea High Street SW11 3JS.

Has James Pendleton won any awards?

Yes. In The Trusted Agent 2026 awards: James Pendleton, London won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.