5/5
GoogleHenry was personable and professional, a pleasure to deal with.
Agent replied · 11 June 2024
Thanks Mike, really appreciate your feedback
Trusted Agent profile
James Laurence Sales and Lettings in Birmingham
★★★★★
668 reviews across 2 offices and 3 platforms
James Laurence Sales and Lettings has two offices, all in Birmingham. Together they have 668 reviews on three platforms, rated 4.4 out of 5 overall.
583
Reviews on Google
All 2 offices
10
Reviews on Facebook
All 2 offices
75
Reviews on Trustpilot
Business-wide
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Our offices
James Laurence Sales and Lettings's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for James Laurence Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
James Laurence Sales and Lettings is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every James Laurence Sales and Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleProfessional and prompt to respond. Dealt with Reece Parkinson and would recommend for purchases.
Agent replied · 11 June 2024
great thanks, hope you enjoy your new home
5/5
GoogleJeevan provided excellent service from start to finish. Recommend totally. Thanks
Agent replied · 11 June 2024
Thanks Nick, great to hear
5/5
GoogleSwift, professional and reliable. Emily Burgess Owen was particularly efficient and helpful in securing a new rental for me. Thanks!PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Thanks Shamin, that's great to hear
5/5
GoogleJeevan is an excellent sales agent. He was patient with us and spent a lot of time trying to find the answers to our questions. His service was professional and responsive.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Great thanks for the review, means a lot to the team
5/5
GoogleWhen we asked for a valuation for Probate purposes the advice we got from James Laurence went well beyond the basics, so much so that when their quote for selling as we came out of lockdown 1 was competitive, they were a shoe-in. Their suggested approach to selling the property was personal, intelligent, well-reasoned and explained simply. The outcome was a smooth process and successful result despite our bumpy times. Andy McHugo at the Harborne Office excelled.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thanks for the comments Tim, loved working with you
5/5
GoogleJames Laurence are very good agents and have been excellent to deal with especially at this very tough time. Sarah (Hall) has been really easy to liaise with, very helpful and full of excellent advice. Thank you.
Agent replied · 11 June 2024
Love working with you Seamus, thanks for the comments
5/5
GoogleJames Lawrence estate agents have been fantastic during the past few months After meeting Melissa Wilson I felt confident in the service and they have delivered through the covid-19 crisis and kept me in the loop during the entire lettings process. Charlie Rogers has been very efficient on the maintenance side of the process and very easy to work with. As a landlord, this has been a tricky and uncertain period but successfully found tenants fairly quickly and took care of the entire process. This gave me a peace of mind throughout as I was confident in their ability to deliver. Many thanks to the team.PositiveQuality, Professionalism
Agent replied · 11 June 2024
Excellent to hear, thanks so much
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you for the superb service Charlie!
5/5
GoogleAn outstanding estate agent. Friendly, knowledgeable and professional team. Always willing to help.
Agent replied · 11 June 2024
Thanks for the five star review Peter
5/5
GoogleA fantastic experience finding our new apartment with Lotti - thank you for all your help and support!PositiveProfessionalism
Agent replied · 11 June 2024
Thanks Imogen
5/5
GoogleBeen assisted by Reece Parkinson for the last couple of years who is a very honest and knowledgeable salesperson!
Agent replied · 11 June 2024
Thanks Dean...so close to finding the ideal house for you
5/5
GoogleHave dealt with James Lawrence on several purchases and sales. Great service, particularly from Henry!PositiveProfessionalism
Agent replied · 11 June 2024
Love working with you, thanks for the comments
5/5
GoogleThanks to a strong knowledge of the local market we were able to achieve our asking price after only a few days. We are extremely happy with the service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service from Reece, he was efficient and made himself very easy to deal with. I would highly recommend using him at James Laurence!
Agent replied · 11 June 2024
Thanks Joshua
5/5
GoogleCharlie and the two Melissa's have been so responsive in getting back to all my questions. Nothing is too much trouble and I'm so impressed with their professionalism and customer service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery serious company with plenty of possibilities and an excellent treat with costumers. I was helped by Emily, one of the members of the staff, I highlight her dedication and professionalism.
5/5
GoogleSuper professional and rapid response. Absolutely no issues throughout the rental period. Ask for Charlie Rogers or Melissa Langham...they were amazing. Thank you to you both!
5/5
GoogleVery professional. We dealt with Emily Burgess Owen and it was a very good experience. The agency is working brilliantly in these difficult times.
5/5
GoogleAmazing agents. My apartment was rented out on day 2!!!!! Charlotte has been fantastic, so helpful, knowledgable and quick. Totally impressed.
Agent replied · 11 June 2024
Thanks Christina
5/5
GoogleJames Laurence manages the property we rent and Charlie Rogers has been with us since we moved in. Shes very responsive, easy to get in touch with when needed and always sorts out any issues we have.PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about James Laurence Sales and Lettings
Which James Laurence Sales and Lettings office has the most reviews?
Birmingham (37-39 Ludgate Hill) has the most, with 539 reviews rated 4.4 out of 5, followed by Birmingham (5 Chad Square) with 205.
Where are the James Laurence Sales and Lettings offices?
The two James Laurence Sales and Lettings offices, by town:
- Birmingham (37-39 Ludgate Hill): 37-39 Ludgate Hill, Birmingham, B3 1EH
- Birmingham (5 Chad Square): 5 Chad Square, Birmingham, B15 3TQ
Has James Laurence Sales and Lettings won any awards?
Yes. In The Trusted Agent 2026 awards, Birmingham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.
