5/5
GoogleCalled into the office for some sales & lettings advice and both teams were extremely helpful! Thank you Jackson
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
1,200
Reviews on Google
All 2 offices
5
Reviews on The Trusted Agent
All 2 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMark and his team provide a very helpful and professional service. Always available to help and only too happy to take on responsibility where required.
Agent replied · 16 November 2023
Dear Terry, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
Google"great service by Francesca in the Teddington branch, also there for any questions and support you may have. Couldn't of asked for a better person to take on my enquires and provide me with the service that is required".
5/5
GoogleEfficient, professional and friendly service in finding me tenants over a number of years. Adam Cunnington kept me well informed and was quick and helpful in response to queries.
5/5
GoogleFrancesca has been fantastic supporting our property search and following up promptly. I would definitely recommend working with them.
5/5
GoogleFantastic service from Mark Birch and his team at Jackson-Stops. I have used them for over two years and they never disappoint. They are a pleasure to work with for letting out your property.
5/5
GoogleMade contact with estate agents after viewing a property online. Made contact with Adam who immediately arranged a viewing for me later that day. He met me at the property and then helped me through the process of renting with Great professionalism, friendliness and knowledge. Will definitely contact Adam again in the future to utilise his skills and knowledge.
5/5
GoogleMark Birch at Jackson-Stops has been amazing at helping me find my new home. He has been attentive from the beginning and helped take the worry out of moving. I genuinely couldn’t fault my experience and would recommend him and Jackson-Stops if you are planning to move. Thank you Mark.
5/5
GoogleOur experience with Jackson-Stops Teddington has been great so far! Francesca has been very professional, helpful and attentive to our needs since we had the viewing to our new home. Highly recommend this real estate agency.
5/5
GoogleWe had a really fantastic experience with Jackson-Stops. Francesca was really helpful and informative throughout the whole process! Every email and question was answered quickly and efficiently. As a first time renter she made the process very smooth experience and found us the perfect place after our first phone call. Highly recommend Francesca especially, and Jackson-Stops if looking to rent in the Teddington area.
5/5
GoogleAdam was thoughtful and listened to what I was looking for in a first rental property. His communication was prompt helpful and any issues were resolved without issue. He found times to show me flats that fit with my work schedule and I found a home after two viewings. After some frustrating experiences with other agents this was refreshingly smooth and effective.
5/5
GoogleRating only, no written review.
5/5
GoogleFrancesca was very helpful throughout the whole process.
5/5
GoogleMark Birch and his team have been very helpful, thank you!
5/5
GoogleGreat service! Mark and Adam are welcome and helpful
5/5
GoogleI have dealt with the rentals team for many years now and have always found them to be helpful and professional.
5/5
GoogleVery impressed by Dan and Carl and the swift professional service provided. Realistic expectations and delivery. Thank you.
1/5
GoogleThey said they would ring or email me with an answer to my question. They did neither. Most disappointing. When I need a Teddington agency it will not be this one. Michael Collins 30 Bolton Gardens.
5/5
GoogleTobias was very knowledgable about the property we viewed and was able to answer all our questions. Although we decided not to offer on the property we were very impressed with the experience.
Agent replied · 16 November 2023
Dear Lauren, Thank you for your great review regarding Tobias and our Teddington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleHave worked with Mark Birch in Lettings for many years. Always professional and provides well informed information, with a good team around him. Recommend.
5/5
Googlegreat service from Dan and the team. Help me to sell my house and I felt they were always working on our behalf. Peter
5/5
GoogleMany thanks to Tobias Klomps! He is the hero ! He listens and understands you so well and comes with the right solution. Super friendly professional and helpful when you need him.
5/5
GoogleI have recently moved into a Jackson-Stops property and the transition has been seamless thanks to the team especially Anne O'Toole and Adam Cunnington. Merry Xmas team.
5/5
GoogleFrancesca is very helpful, efficient, professional, and friendly. She handled all matters quickly and everything I needed was no problem. I highly recommend her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
