Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
Send Jackson-Stops and Staff a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLucy was amazing. From the first viewing, second viewing...continued correspondence for what was a "far from straight forward" purchase, I really felt Lucy genuinely had everyone's best interests at heart. A professional outfit which was …
5/5
GoogleThanks to Lucy and Darrell at Jackson Stops in Dorking we brought our family home with very little stress. They both made the process really easy and were available to answer questions whenever we needed them. They are both highly …
5/5
GoogleWe received a fabulous service in both selling our property and finding us a new one! Jackson - Stops made the entire process stress free with great communication, approachability, friendliness and professionalism throughout. We would …
5/5
GoogleJackson Stops are by far the most professional, honest and friendliest Estate Agents I have ever come across. They recently dealt with the sale of our property and were also the Estate Agents for the property we were purchasing. They did …
5/5
GoogleWe moved house in December with the assistance of Jackson Stops, the Vendor's estate agents. The personal service was outstanding and they are by far the best estate agents I have worked with. From the first viewing to the offer process and …
5/5
GoogleOur experience working with Jackson Stops to sell our home has been way beyond our expectations. The whole team, especially Darrell and Nicki helped us to sell our home this year and their friendliness, positivity and professionalism, …
5/5
GoogleJackson Stops is a wonderful agency with incredible staff, especially Lucy. She was so professional but also kind and patient. She sold us our dream home and we will be eternally grateful to her. It was not plain sailing but she was amazing …
5/5
GoogleThe team at JS, in our case Chris and Darrell, handled a sensitive probate situation carefully and professionally from our first meetings. They were always engaged without being invasive. We secured a price within 2% or so of what we all …
5/5
GoogleAll the team at JS Dorking were very professional and caring during a protracted sale and purchase of our lovely new forever home in Dorking. Although we had the added problems of Covid restrictions and the closing end …
5/5
GoogleWe really appreciate all the help Darrell, Alan and their team gave us. We found the whole team really professional and attentive. Darrell went out of his way to find us a house, they helped us in relation to both our sale and purchase and …
5/5
GoogleI would strongly recommend Jackson-Stops. They have a very professional yet warm & friendly approach, they work well with all the various stakeholders including the solicitors, and generally make the whole process quite pain-free. They …
5/5
GoogleWe have just moved into a beautiful cottage in Leatherhead and this would not have been possible without the amazing work of Darrell Hughes from Jackson-Stops. Not only was he friendly, knowledgeable and informative but he went over and …
5/5
GoogleExceptionally effective at getting me the best price in selling a property despite a very tight time frame. They did a great job at organising viewings and when there was so much interest adjusted the plan to sealed bids. …
5/5
GoogleJackson-Stops in Dorking have been brilliant at handling the sale of my house. They worked incredibly hard at making sure that everything came together, especially when one buyer dropped out and they immediately found another one. The whole …
5/5
GoogleI have been working with Jackson Stops for over 7 years. They have always found good tenants for us, which I think is the most important factor for a landlord. Their fees are reasonable. There is a strong personal relationship with the team which I appreciate very much. I would strongly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe rented a property through Jackson-Stops in Richmond - Cody was very helpful, responsive, and efficient in securing the property and completing the required checks. I think it took a week from offer to completing the rental process - which was unheard of compared to our previous rentals. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI recently had a flat rental fall through last minute and luckily ended up renting through Jackson-Stops in Richmond who found me a better flat than the one I was meant to move into! I received great help from Jade who placed me in a new property within a week. She was incredibly understanding, helpful and professional, the whole process was fairly easy, I would highly recommend this company if you are looking to rent!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleNever had a problem with them, quick reaction and very nice and professional people :D
5/5
GoogleBest agent in Town! Excellent communication and great service always. Help and guidance in many different aspects of letting properties. Thank you.
5/5
GoogleWonderfully friendly team that not only manage our (Off The Fence) properties brilliantly but get involved in all the fundraising events we create. If you are looking for a management letting agency look no further.
Thank you so much for taking the time to give us this review. As always we will do whatever we can to assist you guys!
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Send Jackson-Stops and Staff a message.
