Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI've recently rented a new flat through Lara, Tom and the team at Jackson-Stops Teddington and have to say it was a great experience. Regular communication and an easy and transparent process made what can be a difficult time much easier and less stressful. I really appreciate the attention and service I've experienced, thank you!
5/5
GoogleIt was a true pleasure for our new tenancy to be managed by Jackson-Stops. We were moving in to the area and Alex helped us throughout every step - keeping us updated proactively and transparently, and being highly professional as well as very friendly. Very reliable and felt supported - thank you
5/5
GoogleThe whole team at Jackson-Stops Teddington have been amazing. They have made the process of moving property as smooth as possible. I cannot recommend enough. They are reliable, professional and genuinely care. Our primary agent Lara Hammond in particular has been incredible throughout the whole process. Thank you!
4/5
GoogleAmbitious pricing did not work but I still achieved more than their competitors valued my flat at. After-sales was terrific. Highly recommend.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI can’t thank Kris Gauson enough for his help in my recent house purchase. Very professional, responsive, proactive and solved any issues straight away. A delight to work with and would highly recommend.
Dear Andrew, Thank you for sharing your kind words about Kris. Your comments are much appreciated by the Teddington team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLara and Tom and the rest of the JS teddington team are fantastic and very easy to work with. They've helped us on multiple occasions, and nothing is too much trouble. Very accomodating and a pleasure to work with. Definitely recommend Jackson Stops Teddington.
Dear Peter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleThanks Jackson-Stops for the house sale. Would recommend!
5/5
GoogleRating only, no written review.
5/5
GoogleFirst class estate agent - complete transparency and deliver on what they say they will do.
5/5
GoogleGreat team who were extreme proactive in finding us the perfect home. Really made the process easy from start to finish.
5/5
GoogleIf Carlsberg did Estate Agents. Darrell Hughes and his team at Jackson Stops Dorking are the best in Surrey. No probably about it.
5/5
GoogleA real pleasure to deal principally with Nikki Perrin, together with others at the branch , who couldn’t do more to find the perfect house for us and then ensure that the purchase went through smoothly and efficiently, keeping us and the vendors fully informed at all stages.
5/5
GoogleThe team in Dorking worked seamlessly together, when ever we called somebody in the team was able to help and was updated with the latest stage in the purchase. Very helpful at all times and very supportive through the process.....well done
5/5
GoogleJackson Stops is the best estate agent in Dorking. Honest, reliable and a pleasure to deal with. I special shout out to Chris who was awesome!
5/5
GoogleFantastic service from Nicki and the team during our house search and purchase. Nicki made the whole buying process flow very smoothly from showing us around properties to completing on the purchase keeping us fully informed at all times.
5/5
GoogleMany thanks to Darrell and the team for their brilliant support throughout our sale, and for tirelessly acting on our behalf with the various parties involved with our onward purchase. Many hiccups, but all overcome with total professionalism and no panic - just what we needed!!
5/5
GoogleHaving not moved for a very long time we were unsure what to expect, but Jackson Stops soon allayed any fears and smoothed the way for us, Chris and all of the team at Dorking really helped us find the right house, and after a long search came up with the perfect property. invaluable help from Jackson Stops.
5/5
GoogleJackson-Stops were very easy to work with handling my recent purchase, the whole process being surprisingly smooth and straightforward. They were friendly and professional and I would have no hesitation in approaching them in the future.
5/5
GoogleCouldn't fault Jackson Stops Dorking for their professionalism in handling our (tricky) purchase. Lucy did everything she could to make it happen. An honest, professional and experienced approach. I am not sure we would be here without her!
5/5
GoogleDavid Baillie was easily contactable and communicated positively throughout the process of purchasing a house through Jackson-Stops in Dorking. Everyone we liaised with in the branch was helpful and we knew where we stood every step of the way. Excellent service, thank you.
5/5
GoogleDarrell and his team did a great job in ensuring that my wife and I made the stamp duty window. This was a big saving for us and they worked incredibly hard to ensure that we got our purchase completed in time. Transparent and hard working I would use Darrell for any future sale or purchase.
5/5
GoogleI recently bought a property marketed by Jackson-Stops Dorking. It was a great experience. Polite followups, good cadence of updates and a balanced approach to buyer-seller conversations. David Baillie handled my purchase and was thoughtful and helpful throughout. Thank you David.
5/5
GoogleHaving just completed on a delightful property in Mickleham, Jackson Stops in Dorking we're fantastic from start to finish. I can't speak highly enough of Nicki for her professionalism & determination to get our purchase over the line!
5/5
GoogleThey are epic, first class agents. Best sales team in Teddington!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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