5/5
GoogleFor many years the service provided by Jackson-Stops & Staff has been beyond perfection! Since writing that, I can confirm it continues to be so!!
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
1,200
Reviews on Google
All 2 offices
5
Reviews on The Trusted Agent
All 2 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery professional service, always responsive and proactive. Highly recommend Jackson Stops Teddington as the best advisors to finding a new home.
5/5
GoogleA courteous, helpful team who have a personal approach, understanding the local area well, paying attention to their clients' individual requirements and making every effort to match them up with appropriate properties, both in sales and lettings.
5/5
GoogleRecently moved into a beautiful property in Teddington. Mark Birch from Jackson-Stops was fantastic every step of the way and made our move easy and seamless. He was really attentive to following up with any questions we had and was happy to help.
5/5
GoogleI have worked with Jackson Stops for the past 5 years. They look after our property portfolio and I have found Mark Birch and Louise Stent / all the team to be efficient, professional and for looking after the properties - getting the best tenants - fantastic which is why I am happy to rate them 5 stars. I would be happy to recommend them to anyone looking for their services.
5/5
GoogleWe are at the beginning of a rental agreement with Jackson Stops Teddington and so far we are happy with the service we received. Everyone has been very professional and attentive, from the first contact with Mark Birch regarding Francesca's service. Francesca helped me with everything I needed. She is very kind, caring and professional, returning emails quickly. I am happy and grateful to have had her help in the process of renting the property. Thank you so much, Francesca!
Agent replied · 16 November 2023
Dear Fernanda, Thank you for taking the time in providing such lovely comments about Mark and Francesca in our Teddington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleThanks Jackson-Stops for the house sale. Would recommend!
5/5
GoogleLucy Lawrie & Darrell Hughes could not have been more helpful during a very emotional and protracted sale.
5/5
GoogleI happened across JS through a leaflet posted through my door about 2 years ago. I then engaged Mark and his team to give me an idea of rent and sell potential. …
5/5
GoogleMy Name is Elisabeth Nielsen I WAS very lucky to have had Mr. Chris Fairclough as my estate Agent from Jacksons-Stops Dorking to look after me …
5/5
GoogleI was in need of an exceptional team of professionals to help me through the very difficult process of administering my late father’s estate and selling my childhood home. I was lucky to find the perfect team at Jackson Stops. Their …
5/5
GoogleA very friendly, efficient, down-to-earth service in all respects from marketing, viewings, feedback, administration and progress-chasing, with asking price achieved. First class communication at all times, and the checking & multiple …
5/5
GoogleI cannot fault this company. We really only dealt with Chris but he was a consumate professional from start to finish, seemed to have endless patience and most importantly he kept me fuly updated in what turned out to be a complex sequence …
5/5
GoogleThe service we received from everyone at Jackson Stops in Dorking was excellent; from start to finish, and beyond. We began with an insightful and non pushy valuation with Darrell. Viewings were organised with organisation, coordination …
5/5
GoogleJ-S was selected because the firm has a very good market reputation but we had no previous contact with the Dorking branch. We chose very well - our experience can only be described as outstanding. Our home was always going to be challenge …
5/5
GoogleJackson-Stops Dorking have been truly amazing at helping myself and my wife buy our forever home. Chris who we dealt with most went over and beyond a number of times to help things go as smoothly and as quickly as he could. When we …
5/5
GoogleWe sold our house via the Dorking office and throughout the process dealt with the majority of the team - all of whom were delightful to deal with. Extra thanks must go to Chris, for playing a pivotal role during exchange and completion. …
5/5
GoogleFrom our first meeting with Darrell and subsequent dealings with Lucy, David, Chris, Nicki and Raine, we cannot speak highly enough about the professionalism and enthusiasm of the Dorking team. The valuation was very realistic and the most …
5/5
GoogleThe team at Jackson-Stops Dorking have been super. They managed the sale of our lovely old house and organised our purchase of our beautiful new home in a most professional and efficient manner, all the time keeping calm and helpful, …
5/5
GoogleJackson-Stops have been absolutely amazing throughout the whole process, from our initial meeting with Darryl through to completion accommodated by the whole team, With special thanks to Lucy who went over and above my expectations to get …
5/5
GoogleFrom start to finish we received very professional and enthusiastic support in selling our home during the current very difficult times. Always engaged and active in trying to find buyers and helpful during the inevitable dips. A …
5/5
GoogleThe service that we received from the whole team at J-S, from start to finish, purchase to sale, could hardly have been better. They smoothed the process, made helpful recommendations and were proactive in delivering a successful outcome. …
5/5
GoogleIn 2020 there were many estate agents that were either closed or whose remote working systems were so poor that they might as well have been. Jackson Stopps were fully manned (and womenned?) from May 2020 onward. They seemed to be selling …
5/5
GoogleJackson Stops were the selling agents of the property we purchased recently in Dorking. I can honestly say that without the efforts of Chris Fairclough and the Dorking office team, I doubt whether the purchase would ever have gone through. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
