5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery happy with the service
4/5
GoogleGood service. Would use again and recommend.
5/5
GoogleWould highly recommend JS. Very Professional.
Agent replied · 16 November 2023
Dear Rosie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleAlex was very helpful and made the process a lot easier and stress free for me
Agent replied · 16 November 2023
Dear Emma, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleHave been using them to let my house for 10 years. Excellent service at all times. Super happy.
5/5
GoogleAlex has been very helpful and patient in assisting us towards our new tenancy .
5/5
GoogleI'm very happy with the service Isabel has provided for the purchase of a property. She could not of been more helpful.
5/5
GoogleRecently dealt with JS Teddington, for our property search and was very impressed with Kris and his team.
Agent replied · 16 November 2023
Dear Robin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRented a flat with Lara, she was personal and professional. Really reliable and made the move really easy! Would definitely recommend.
5/5
GoogleI called the team at Jackson’s for some advice and found Alex and Lara to be very friendly and supportive. I would highly recommend them to anyone looking for a good local agent
Agent replied · 16 November 2023
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI based my review upon a misunderstanding and have had my query dealt with quickly and efficiently by Tom. Much appreciated, have had bad experiences in the past with estate agents (as a single mother tenant) and was too quick to judge. Thank you for your help 🙏 …
Agent replied · 16 November 2023
Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Teddington office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI recently found a new home through Alex and it was a wonderful experience! I've dealt with a few different agencies since living london and cannot recommend the team enough!
Agent replied · 16 November 2023
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleMy semi-detached bungalow in Twickenham is currently under offer. Stevie-Leigh and her team have been amazing. Very supportive, frequent updates, highly professional and friendly team.
Agent replied · 16 November 2023
Dear Julie, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleKris Gauson at Jackson-Stops Teddington was so wonderful at guiding us through the process of selling and buying. He is responsive, professional and extremely knowledgeable. I would highly recommend!
Agent replied · 16 November 2023
Dear Adelle, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe recently used Jackson-Stops to rent our 5 bedroom home in Teddington with good success. The staff are helpful, friendly and accommodating. Would highly recommend.
5/5
GoogleI have recently let my property with Jackson-Stops Teddington. I have been impressed with Tom who managed to find me a long term tenent within a week! I'm glad to say the whole process was painless and without doubt will definately use them again. Much appreciated
5/5
GoogleI've recently used Jackson Stops in Teddignton to rent a studio. Very happy with all the service and want to thank Lara, for her all professionalism how she handle with the whole process. I would highly recommend Lara.
5/5
GoogleWe recently bought a house through Jackson-Stops and the team were great. The transaction went through quickly and smoothly. Big thanks to the team in particular Natalia, David and Stevie-Leigh
Agent replied · 16 November 2023
Dear Ben, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleSpoke with Alex about the renewal of our tenancy when the existing tenancy had expired. Found Alex to be proactive, helpful and professional, and the communication was excellent. I highly recommend contacting Alex and the team in Jackson-Stops if you are a landlord looking to relet or a tenant looking for the right property.
5/5
GoogleEasy and delightful experience! I was looking for a flat in London and, after seeing a few properties, Jackson-Stops and their staff helped me find a perfect place! I would also just like to say thank you to Alex for being so helpful in finding me a new home!
Agent replied · 16 November 2023
Dear Ben, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleTomorrow I'm gonna move into my new property rented through Jackson agency. I and my fiance are very happy with the services offered by the agent Alexander, he was very helpful and friendly. The best services ever offer by Alexander
5/5
GoogleAlex was extremely prompt in picking up my tenancy request during the Christmas period. We quickly secured a tenancy which was managed professionally. I would happily recommend Alex and Jackson-Stops for rental requests in the area
Agent replied · 16 November 2023
Dear Jeanette, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHaving called Tom at Jackson-Stops for some advice on my rental portfolio I found him to be very accommodating and knowledgeable. It’s clear his experience and expertise are invaluable. Look forward to working with Tom over the coming years.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
