5/5
GoogleWe would highly recommend Jackson Stopps as an agent We brought our new property through them and dealt with only one sales agent, Lucy Lawrie, who knew exactly the type of property we were looking for and was …
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFound the communication of David and Nicki to be outstanding. Kept us informed throughout the very stressful process of entering a bid stage in a property purchase, offer, completion and follow-up. …
5/5
GoogleAlan, Laura and the team at Jackson-Stops were excellent; professional, courteous and communicative at every stage, we could not have asked that anything be done any better than it was. Our house was sold for the full asking price within a …
5/5
GoogleDavid Baillie & the team at Jackson Stops were excellent to work with throughout the process of purchasing our house in the area. David was very proactive, an excellent communicator, and really helped to move things along swiftly. He went …
5/5
GoogleWe can’t praise Jackson-Stops highly enough! From the initial meeting and valuation with Darrell, through to final completion, the whole team were friendly, welcoming, efficient and professional. Moving can be a stressful process, but we …
5/5
GoogleA huge thank you to Lucy and the team at Jackson Stops Dorking! We chose them as our agents because of their reputation and they did not disappoint. Communication was exceptional from the moment we first contacted them, to after completion. …
5/5
GoogleI cannot speak highly enough of the service that I received from the team at Jackson-Stops Dorking. I have sold houses before but this team was impeccable throughout. From my initial meeting with Darrell and the expertise of Lucy and the …
5/5
GoogleVery professional, helpful and extremely lovely people
Agent replied · 7 June 2026
Thank you Sweeney, greatly appreciate you taking the time to review us!
5/5
GooglePippa and the staff are welcoming, efficient, friendly, positive, get exceptional results, and give good help and advice.
5/5
GooglePippa and Didi thank you for helping us to find a new home. They made the whole process very smooth and less stressful.
Agent replied · 7 June 2026
Thank you for taking the time Lilly to give us this feedback. I shall pass on the praise to Pippa and Didi and wish you all the best in your new home.
5/5
GoogleGreat experience :)
5/5
GoogleAccommodating member of staff providing professional tips and advices. Great services. Highly recommended.
5/5
GoogleTobias has been so helpful throughout, I can't recommend him highly enough. A credit to the office and a genuinely nice person to deal with
5/5
GoogleThanks to Alex, finding and moving into our new place has been nothing short of amazing. Every question that we had was answered quicker than I thought were possible, never has moving to a new place ran as smooth as it did with Jackson Stops. Thank you to both Alex and the team
5/5
GoogleVery please to say we have just bought a house through JS. Our chain was quite frustrating but Stevie-Leigh was very professional, keeping in constant contact with the other agents and regularly communicating back to us the latest status.
5/5
GoogleDan Burkinshaw and Tobias Klomps at Jackson-Stops were extremely helpful in dealing with a probate sale on my behalf. Although it was a lengthy process it was successful and all credit to both of them for dealing with this in such a professional manner.
5/5
GoogleMy experience finding a property with Jackson-Stops has been fantastic! A step above the other agencies in the area. Lara and Alex in particular have been great and I would highly recommend contacting them.
5/5
GoogleMy partner and I recently started the letting process to rent a house with Jackson-Stops. Alex has been wonderful and super helpful through our entire experience with him. He has been a star the whole way through from start to finish - thank you Alex!
5/5
GoogleA courteous, helpful team who have a personal approach, understanding the local area well, paying attention to their clients' individual requirements and making every effort to match them up with appropriate properties, both in sales and lettings.
5/5
GoogleAlex recently showed me some flats in Teddington and he completely understood what I was looking for. Thank you so much for all the help Alex!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Dear Magali, Thank you for your 5* review. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Dear Lara, Thank you for your 5 star review. Kind Regards, Marilyn Plews, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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Send Jackson-Stops and Staff a message.
