5/5
GoogleDavid was professional and extremely helpful throughout the sale. He made the buying of the property a lot easier than it could have been.
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRecently purchased a property from Jackson-stops, i was very impressed with the service David & his team in the Dorking office provided, i would thoroughly recommend them. A truly 5 star service
5/5
GoogleFrom our first meeting it was great to work with such a positive and enthousiastic team. They really work together, are always willing to help and were especially considerate towards my mother.
5/5
GoogleNicky, David, Lucy, Laura and the team were outstanding in all respects - their professionalism, enthusiasm and communication were outstanding. They were all so patient and supportive - I would certainly recommend them highly. Thankyou to you all!
5/5
GoogleBrilliant team and group of people to work with on our sale. Can't reccomend the Dorking team highly enough. From start to finish Lucy and the team kept me informed, supported and with a smile at all times.
5/5
GoogleMassive thank you to Lucy and the team at Jackson Stops! Lucy knew exactly what we wanted for our first home, she found it and we couldn't be happier! From start to finish the whole process ran so smoothly. I’d highly recommend working with Jackson Stops when purchasing a property. Thank you so much! :)
5/5
GoogleThe team at Jackson-Stops made selling as stress free as possible. They were all very pleasant to deal with and answered any queries, however small. They were very helpful and attentive throughout the process. I would recommend them to anyone else wanting to sell their house.
5/5
GoogleThe entire team at Jackson Stops - Dorking were incredibly helpful and supportive as we navigated hurdles to purchase our dream house. They liaised with all parties in an extremely professional and timely manner, which was critical to us achieving some very tight deadlines.
5/5
GoogleJackson stops were very helpful throughout what was a very long and stressful process buying my first home. Laura was fantastic from start to finish and her communication and professionalism was superb. All the rest of the team were also very friendly. I will definitely recommend Jackson Stops to other people.
5/5
GoogleAs a buyer, an excellent experience with Jackson -Stops Dorking. Friendly, courteous, knowledgeable and helpful. First class service from Lucy and colleagues.
5/5
GoogleFantastic service from Jackson-Stops in Dorking. Friendly, helpful staff who were a pleasure to deal with. I would definately use them again in the future and will be recommending highly to everybody I know.
5/5
GoogleThe Team at Jackson-Stops were professional,informative, friendly, helpful and honest. Throughout the whole sales process they went 'above and beyond' to facilitate the sale. I would definitely recommend them and use their services again. Thank you
5/5
GoogleDarrell Hughes was very helpful during our recent purchase. He kept things moving along well and maintained excellent contact with us throughout the process. He showed himself to be a skilful and tactful negotiator. Thank you Darrell.
5/5
GoogleOutstanding service from the first contact to the completion of the sale. Darrell took the stress out of the sale, dealing with solicitors and buyers in a timely and professional manner. The Dorking team achieved the asking price in a falling market. I couldn't be more pleased.
5/5
GoogleJackson-Stops helped us find our long awaited for home. We viewed quite a number of homes with them and we were always treated with patience and respect. David Baillie was our main point of contact and he was always responsive to our requests and easy to communicate with. I would not hesitate to recommend them.
5/5
Google5 star experience from this agency who were beyond helpful to secure my new home and advise me on set-up for an international move. I would highly recommend choosing your new home with this agency who have a lot of experience and a common sense approach. After arranging my rental property, Negin at Jackson-Stops Teddington would again be my number 1 choice of agent for a future property purchase.
Agent replied · 16 November 2023
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe decided to use Jackson-Stops to rent out our property. Their professionalism and communication has been fantastic throughout. They made sure everything ran smoothly and found us a great tenant quickly. A special thank you to Negin and Tom their excellent assistance.
Agent replied · 16 November 2023
Dear Maddy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs a buyer, an excellent experience with Jackson -Stops Dorking. Friendly, courteous, knowledgeable and helpful. First class service from Lucy and colleagues.
5/5
GoogleMs Mozafari's assistance was excellent from start to finish. She was super helpful through every step of the process, and I instantly felt like I was in good hands. Jackson-stops will now be my go-to whenever I need to look for a place to rent! Thank you again.
5/5
GoogleAlex recently showed me some flats in Teddington and he completely understood what I was looking for. Thank you so much for all the help Alex!
5/5
GoogleI’ve been renting my 3 bedroom house in Teddington for a number of years and the service I’ve received from Jackson-Stops has been impeccable. A big thank you to Alex, Tom and Lara for sourcing great tenants for me. Thank you!
5/5
GoogleWe recently rented a place in Teddington through Jackson Stops and the experience has been excellent from the start and ongoing. Alexander has been helpful and skillful and has made the usually tiring process simple and easy. He was quick to help, available and approaching. This is the best agency I have encountered so far and Alex's professionalism was beyond expectations. Would highly recommend saving yourself usual troubles and just going straight to them.
Agent replied · 16 November 2023
Dear Antonela, Thank you for taking the time to leave a review regarding your experience with Alexander in our Teddington office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe service received from Lara Hammond has been one of the highest standard. Lara has been very reliable, responsive, and knowledgeable when it comes to trends and developments in the local property market. Very glad that she was guiding me through all the (legal) technicalities so patiently. Generally, Jackson-Stops was dealing with all my queries very professionally, and thanks to the experienced staff at the Teddington office, the whole renting process was a lot easier to manage than expected.
5/5
GoogleI recently bought a property marketed by Jackson-Stops Dorking. It was a great experience. Polite followups, good cadence of updates and a balanced approach to buyer-seller conversations. David Baillie handled my purchase and was thoughtful and helpful throughout. Thank you David.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
