Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience renting via Jackson-Stops Teddington. Attentive and professional staff. Thank you.
Dear Oscar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThey were very helpful and friendly in the rental process. Moved things along quickly and professionally.
Dear Finn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe best service in Teddington, Big thank you to Tom and his wonderful team. I would highly recommend.
Dear Anna, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTom and his team have been excellent throughout the process and with great communication. Would highly recommend.
Dear Emms, Thank you for your great 5 star review, and mentioning your experience with Tom in our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNo problems experienced, communication was better than expected. As moves go it was pretty pain free. Recommend them for anyone considering for sure.
Dear Lee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleKatie Goodman has been helpful with our moving process, responding to any questions we’ve had imminently.
Dear Sarah, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuch a great and amazing team and so welcoming! The atmosphere in the office is very positive and natural. Would recommend all of the team for all their hard work and being so nice!!!!
Dear Laura, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks to Tom and his team he helped me find my perfect property, would definitely recommend, very friendly and always there to help. Amazing service!
Dear Abbie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally positive experience with the Teddington office. Shout out to Lara & Tom for helping with our property search. Highly recommend!
Dear Lauren, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have recently retained a house in Teddington using Jackson-Stop agency. The process was quick and dealt professionally by Lara. If you are planning to move in the area we highly recommend you contact Lara to deal with your needs.
Dear Valeria, Thank you for taking the time to leave a wonderful 5 star Google review. Lara will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmazing team, so helpful! Would definitely recommend to anyone looking to rent in Teddington. Thanks again to Tom, Lara & Negin for all their hard work
Dear Zoe, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Googlefinding my dream property was so easy with the Jackson-Stops team, Katie was especially helpful I can't thank her enough
Dear Scott, Thank you for your great 5 star review, and mentioning your experience with Katie in our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI've dealt with Jamie a couple of times now, buying from him and selling through him. He is extremely professional, prompt to reply and kept me updated during the whole buying and selling process. Highly recommended.
Dear Malcolm, Thank you for your kind comments regarding Jamie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI recently spoke with Lara in the Lettings team at JS teddington, she was really helpful and had fantastic knowledge of the area I will definitely come back when my partner and I are ready to move forward with our search.
Dear Tayler Currier, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJackson stops are a first class agency. They went above and beyond to help us secure our perfect home. Jennie was particularly helpful. Thanks again to the team.
Dear Isabell, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAbsolutely lovely to work with the entire Team!! Very professional, competent, and helpful!! Would recommend 10000000% to everyone! Special thanks to Lara Hammond, she’s fantastic at her job!!
Dear Anna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe found our new flat via Jackson-Stops, Teddington. Lara Hammond was very helpful on each step. All procedures became really easy with her knowledge, problem-solving style and patience. Thank you very much Lara. You made this naturally stressfull process really easy for us and got us a new home.
Dear Talip, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service I received from Katie at Jackson-Stops Teddington. Katie was extremely professional at all times. Making the whole process very positive and stress free. Thank you!
Dear Michaela Siavoshian, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLara at Jackson-Stops was first class and helped me find my dream home in Teddington. It was so easy to deal with Lara who kept me up to date all the way through the process, I highly recommend her!
Dear DH, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWorking with Jamie to purchase an apartment was the best decision I've ever made! He was always informed and helped me through the whole process step by step. Thank you so much to the whole Jackson stops team for the A* service best estate agents ever!!
Dear Ruby, We really appreciate you taking the time to leave such lovely comments about Jamie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Teddington team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRecently met a very pleasant gentleman, Mr Jamie McDonald, the Manager of Jackson-Stopps in Teddington. Needed an urgent property valuation. He was very courteous and extremely professional in his approach, and completed the request very promptly. Extremely pleased with the level and style of service provided. Thank you!!
Dear Gurdip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Andrew, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a great experience with Jackson-Stops Teddington. Lara was extremely helpful, professional and friendly in helping my partner and I find a new place to live.
Dear P Dagwell, Thank you for your lovely 5 star review regarding Lara. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRe our purchase: happy with the negotiation & following up during the survey, contracts process etc.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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