Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently interacted with Charlie from Jackson-Stops Richmond in relation to viewing properties to rent and had a very good experience. He was very prompt in responding to our questions, on time for the viewing and professional in his communication.
5/5
GoogleJackson-Stop Richmond branch has been excellent to deal with over the last 4 years. During my time dealing with Charlie Southall, I have experienced exceptional service. There is excellent communication and clear expectations when it comes to lettings. No matter where your application is, you will always know where it stands.
5/5
GoogleI would highly recommend contacting Jackson Stops, my knowledge on the current property market has improved after my encounter with Louis Gardener. he helped me understand what i would be paying in todays market considering what i was looking for. excellent customer service and very polite as well. Good job.
5/5
GoogleWe were looking for a property in the area and Louis was very helpful! He gave us a thorough online tour of the preperty and was very responsive with any questions we had! 5/5 would recommend
5/5
GoogleI worked with many real estate agents.. it was all disappointing for me but jackson stop richmond is many different the others. The letting team manager Jade Jennings was very successful and interested. she answered all our questions and was very interested in us. I think she is the best.
5/5
GoogleThey helped us a lot when we were moving out, as much if not more than we were moving in. Can recommend them.
5/5
GoogleCharlie was an absolute star agent. He did really support me in my search unlike other agents that I had contact with.
5/5
GoogleI have a good experience with Jackson-stops Richmond. They are very responsive for the questions I raised. I would like to thanks Elisha and Charlie for their assistance.
5/5
GoogleThe team at Jacksons are brilliant. Very responsive and nothing was too much trouble.
5/5
GoogleThe absolute best real estate agency in the world! I had been living all around the world and nobody even comes close to these guys. Thank you very much for everything you guys ever done for me I will be always grateful. Forget the rest go with the best!
5/5
GoogleWe were looking for a place to move in and received great service from Louis and Charlie! Thank you
5/5
GoogleVery friendly and helpful agent. Tom Ridgeway is generous with his time and incredibly communicative. Good knowledge of the market and always happy to answer questions.
5/5
GoogleJackson Stops was great. Jade and Tom were extremely helpful and communicative. We are so happy with our rental property.
5/5
GoogleThe Agency and especially Cody has been very helpful and responsive and I managed to find the right apartment in the right place thanks to them.
5/5
GoogleTerrific experience renting a wonderful property in Richmond, thanks all!
5/5
GoogleThe Lettings team at Jackson-Stops Richmond are a rare find. They care, follow-up and do their best for hopeful tenants. Get in touch asap if you need to rent. My thanks to the team, especially Jade and Tom.
5/5
GoogleJackson-Stops services are professional and responsive. The consultant is very helpful and understand my need. Appreciate the service. Wonderful.
5/5
GoogleMy wife and I had a pleasant experience working with Jackson-Stops (Richmond branch), especially with Jade. Taking into account our preferences she has provided exactly what we wanted and was responsive, kind and professional through the whole process. Definitely recommending!
5/5
GoogleHad a good experience with Charlie and Louis with viewing and renting my new flat. Very professional people, Charlie was patient and attentive when it comes to referencing and onboarding.
5/5
GoogleFantastic experience with Jackson Stops, they really went above and beyond to satisfy both mine and the homeowners requirements. Would highly recommend!
5/5
GoogleElisha was absolutely fantastic! She is very professional and great at her job! Highly recommend
5/5
GoogleExtremely quick responses and they are always willing to help. They have made the moving in process extremely smooth. Highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
