5/5
GoogleGood job Jade is amazing!
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI was looking for a flat to rent in Richmond and Charlie Southall was my contact. He was very professional and quick in responding.
5/5
GoogleI was shown 2 properties by Charlie from Jackson Stops Richmond. He was very pleasant, courteous and helpful, and he was knowledgeable about the lettings. I felt very comfortable with him and would not hesitate to contact them again in the future. Highly recommended.
5/5
GoogleGreat experience! After dealing with other agencies, Jackson-Stops Richmond was a breath of fresh air. Jon and Edward were patient, professional and we felt that our needs mattered to them. Highly recommended!
5/5
GoogleWe had a very good experience with the Jackson-Stops Richmon and particularly with the lettings consultant Jess Bull. She was able to handle unexpected issues with great care and dedication. We would definitely recommend this office.
5/5
GoogleThanks so much to Charlie Southall for the immediate support and patience for a "new" tenant in the UK market!
5/5
GoogleRecently rented a lovely apartment from this office and I had a great experience with the team, the process from start to finish was easy and dare I say enjoyable. Highly recommend to anyone looking for a professional yet personal agent to rent through
5/5
GoogleI was really impressed with the team from start to finish. I would highly recommend to anyone looking for an agent to rent and manage their property. Big thank you to Jess who found me the perfect tenant for my property.
5/5
GoogleVery quick to communicate between landlord and tenant, great experience with this office!
5/5
GoogleI have rented my property through Jackson-Stops in Richmond for almost three years now, they have always done a great job in finding me a tenant and always so quickly. I cannot fault them, highly recommend to anyone looking to rent their property.
5/5
GoogleReally recommend Jackson-Stops in Richmond, Sophie and Ed delivered outstanding service
5/5
GoogleWe had a very favourable experience with Sophie, who was always professional, friendly and honest in her dealings. I look forward to working with her again in the future.
5/5
GoogleI have been very impressed with Charlie Southall who helped me rent out my flat. He has been professional, responsive and given great service. I would recommend him to a landlord look for a great service.
4/5
GoogleOur experience with Jacksons Stops was very good. Jess Bull responded quickly to our queries and was always friendly and professional. All our emails have been answered very quickly and with all the information required.
5/5
GoogleDealt with Tom and Jade in the Lettings Team. Extremely professional and efficient service with all communication and transactions. 5 stars in every respect. Highly recommended. Thank you.
5/5
GoogleBusiness was conducted with clarity ,reassurance was in great supply when there were uncertainties concerning any issues. I felt comfortable during my interactions with the staff. Suberb team.
5/5
GoogleI called enquiring about a property I am potentially looking to rent , I spoke to a lovely chap called Louis Gardner , he was very professional attentive and took care of all my enquires very well. So impressed, what an asset to the company.
5/5
GoogleEveryone who helped me with the process were really kind and helpful. Jade went out of her way to make the move easier on me. I would definitely recommend Jackson Stops to anyone looking to rent around the Richmond area.
5/5
GoogleI have been using this firm for many, many years to rent out my property. They are very professional, proactive and have a great, consistent positive can-do approach to managing me as their client. They also treat my tenants with great respect also which is key for me. I will continue to use Jackson-Stops for many years to come.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
