5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTom and Charlie at Jackson Stopps Richmond are an extremely efficient and responsive team. Top-tier rental service. It is always a pleasure dealing with them.
5/5
GoogleHad a great experience of renting an apartment from Jacksons stop agency. The agent Veronica Zidullina assisted and advised throughout the entire process, even after signing the contract. Veronica responded quickly and was always in touch. Highly recommended!
5/5
GoogleVery positive experience with Noran from Jackson-Stops! He was very professional, flexible (he even showed us properties late evening after work) and he was very transparent. Would always ask him again.
5/5
GoogleNoran has made my whole experience in searching for a new flat extremely smooth and pleasant! Very professional and responsive throughout, and he works flexibly and adapts to my busy work schedule.
Agent replied · 26 August 2024
Dear Kenneth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleLoren at Jackson Stops is a superstar. She efficiently sorts out any problems we have had and is friendly and professional at the same time. Thank you Loren!
Agent replied · 26 August 2024
Dear Michele, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI want to say a big thank you to Anisa. She has helped us through rental property process always with a smile on her face. Such a kind human being she is and I totally recommend her if anyone is interested in renting. Good luck in the future and your support was much appreciated!
Agent replied · 26 August 2024
Dear Anca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleCharlie Southall was very professional and insightful to work with. He quickly enabled us to make an informed decision on renting and then very efficiently made the deal happen helping us sort out what was needed vs. less important. We are delighted to have worked with him and look forward to doing so again in the future. Thank You!
5/5
GoogleCharlie was professional and attentive in helping with our search for a rental property.
5/5
GoogleCharlie has been incredibly helpful, providing professional and prompt advice. Highly recommend.
1/5
GoogleWe made an appointment 6 days in advance for a viewing, and they canceled it only half an hour before the appointment, when we were already near the property that we were going to see. Very unprofessional
5/5
GoogleI was assisted by Noran to get a new flat. It has been the best experience with a real estate agent in London so far. Very helpful and quick to get everything sorted.
5/5
GoogleVeronika Zidulina has been incredibly efficient and responsive throughout our search for a flat. She has made the whole process incredibly straightforward.
5/5
GoogleI recently rented a place through JSS, Richmond and I found their services to be truly great. Not only they were effective in the rental arrangement but also in their follow up after we have moved in. A special mention about Jade Jennings who is very professional in handling your queries.
5/5
GoogleVery helpful letting agents in Tom & Noran. Quick & responsive at all times.
5/5
GoogleCharlie has been an incredible agent. Our particular situation was tricky and complicated but he has been constantly communicating and with utmost clarity. The uncertainty of the market has been quite scary so it was comforting to have such a competent agent tide us through.
5/5
GoogleI’ve recently rented a flat through Jackson-Stops Richmond. Charlie was extremely helpful and patient with my 100 and 1 questions and very responsive. He made this stressful process much smoother! Many thanks! Sabina
5/5
GoogleNeat service. Veronica was very helpful during the view, offer and tenancy agreement process.
5/5
GoogleI have dealt with Tom Ridgeway for a number of years and have always found him to be very professional and extremely easy to deal with.
5/5
GoogleMy first experience with Jackson Stops went very good. I worked with Veronika Zidulina, who helped me with all my questions, viewing, agreement and key collection. Thank you!
5/5
GoogleExcellent property; great service, flexibility and no issues.
5/5
GoogleEdward and Beth at JSS Richmond have done a great job at getting the Flat let, and also willing to deal with ad hoc issues for me at the property since I am an overseas landlord.
5/5
GoogleJSS Richmond has acted for me for over 10 years letting flats. Edward is a sound professional, good at client liaison, and gets the job done. For the latest letting, he and Sophie did a great double act and produced the goods as usual. Chris
5/5
GoogleGood efficient service - would definitely recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
