Trusted Agent profile · Surrey

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Jackson-Stops and Staff estate agents in Teddington and Dorking

4.9

★★★★★ Excellent

1,205 reviews across 2 offices and 2 platforms

www.jackson-stops.co.uk

Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,200

Reviews on Google

All 2 offices

The Trusted Agent logo

5.0 / 5

5

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers2 reviews

5.0 / 5 Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Ruth, 17 May 2017Read all 2 from sellers

Landlords1 review

5.0 / 5 I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...A customer, 28 April 2015Read the review from landlords

Tenants1 review

5.0 / 5 It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Oliver, 7 July 2015Read the review from tenants

Our offices

Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jackson-Stops and Staff office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Johanna was amazing!!! This daunting process was made so quick and easy. With such kind and professional service. Within 2 days of viewing my referencing is done and I’m ready to move. Can’t recommend these enough. Thank you so much 💗 …

Shauns · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Shauns Amy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Johanna. Please do not hesitate to contact us again. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

If you want someone who will be with you in all steps and help you just ask for CHLOE, she is the best one and the kindest one.

Sahar · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 23 May 2026

Dear Sahar, Thank you for your kind comments regarding the Jackson-Stops team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Amazing service, nothing was too much for Noran and the rest of the team at Jackson Stops. Really happy with everything and they were great in arranging all the required appointments and viewings.

Fergus · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Fantastic service! Very polite- switched on personnel- I would highly recommend for professional & friendly Service! Thank you for all your help 5⭐️⭐️⭐️⭐️⭐️

Martin · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Very helpful and friendly! Even though the property we inquired for wasn’t available, they gave us other options to look at.

Gozde · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

The staff are knowledgeable, professional, extremely helpful, friendly and supportive and always provide a first class service. Thank you Jackson Stops Richmond as always.

Lichfield · 22 May 2024 · Jackson-Stops and Staff Teddington

1/5

Google

Unfortunately, I had a horrible experience with them. They lied to me in nearly all aspects of the flat and its contract. Overpromised and vanished once they received the deposit. A person to avoid - Charlie Southall. .

Maxim · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I would highly recommend Jackson-Stops Richmond and in particular the consultant Katie Goodman. She has been excellent - she has been very friendly, professional and helpful throughout my search.

Maria · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Very professional team, Noran in particular followed me from start to finish and facilitated the process

Giacomo-Luigi · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

We had a good experience interacting with Charlie Southall from Jackson Stops. Charlie was prompt and helped close the deal on time . We look forward to a good upcoming move experience !!

Naveed · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I had the pleasure of speaking with Charlie at Jackson’s who was extremely helpful, honest and very accommodating in helping me with my rental search

Mimi · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Charlie Southall helped us during our seach and we were quite happy with his services.

Yavuzhan · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

During my search for an apartment in Richmond I had the pleasure of having Charlie Southall from Jackson-stops as my lettings negotiator. The process was highly efficient and handled very, very professionally.

Joel · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I dealt with Charlie Southall at Jackson-Stops Richmond, 5-star service, very approachable and friendly, top bloke, explained everything clearly and accurately, couldn't really ask for more!

Paul · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Very professional service received and successfully got my best flat rented in Richmond, thanks a lot to Noran and colleagues!

Range · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I received excellent service from Charlie Southall. He was attentive and answered every query without delay, making my search a breeze.

Property · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I gave a phone call to Jackson-Stops and Charlie from the letting section replied quickly, nice viewing arrangement, nice talking at the office. Effective and friendly.

VICTOR · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Incredibly helpful, professional and friendly. Massive thanks to Charlie and Veronika who have both been outstanding.

Cameron · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Altough we didnt get lucky with property searching so far. I do apprechiate that Antao trying his best to find a place for us. It is not easy as we have preferences but he is very patient and understanding.

Lilla · 22 May 2024 · Jackson-Stops and Staff Teddington

5/5

Google

I am in the process of renting a property for the first time and Charlie Southall of Jackson Stops has been dealing with it. He has been immensely helpful at every stage and kept in constant contact with me. He has been enormously patient with queries I have had and has sought to reassure me at every point.

Nicola · 22 May 2024 · Jackson-Stops and Staff Teddington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson-Stops and Staff

Which Jackson-Stops and Staff office has the most reviews?

Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.

Where are the Jackson-Stops and Staff offices?

The two Jackson-Stops and Staff offices, by town:

  • Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
  • Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.

Want Jackson-Stops and Staff to help?

Send Jackson-Stops and Staff a message.

What do you need help with?

Jackson-Stops and Staff will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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