Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCalled the office for sales market advice, William was very knowledgeable and friendly
Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleVery friendly and helpful staff at Jackson-Stops in Teddington. Katie was great and attentive every step of the way.
Dear Louis, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJackson stops have been nothing but helpful, especially Isabel who has been helping me with my search, Thankyou to the whole team for being so responsive and informative.
Dear Izzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI was helped by a lovely lady called Anisa, she kept me up to date, was prompt with getting back to me with all enquiries and all together a credit to the team! Thank you very much
Dear Melis, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNatalie and Anisa have been very supportive and collaborative since the beginning and have found the most adequate solution for me
Dear Hasan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleJackson Stops have been so incredibly helpful and supportive, I can’t recommend them enough. A massive thank you to Isabel and her team for being amazing ⭐️⭐️⭐️⭐️⭐️
Dear Tess, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleDavid was extremely helpful and kept me up to date and in the loop throughout the buying process, unblocking any issues on the way. Rest of the team always very friendly too.
Dear David, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLovely service, always quick to respond. Anisa helped us get our letting sorted with no hassle and she’s super friendly. Would recommend both Jackson-Stops and Anisa personally.
Dear Ben, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI’m new new to Teddington and Anisa had great knowledge of the area which helped me decide where to rent and Anisa was extremely professional and accommodating to all my requirements and answered all my questions. What an amazing woman!!
Dear Ryan, We really appreciate you taking the time to leave such lovely comments about Anisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLara Hammond was a star! She was very efficient and helpful. Property was sorted within a day. Thank you Lara for all the advice and hard work!
Dear Alicja, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat experience renting with Katie at the Teddington office. Found and secured me my dream flat. Thanks so much :)
Dear Clara, We appreciate you taking the time to leave a great review regarding your experience with Katie, and hope we can help again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI had a very pleasant experience at Jackson-Stops Teddington, thanks to Anisa who was very welcoming and helpful throughout. Would definitely recommend.
Dear Joe, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a lovely property chosen for us by Katie Goodman, who met my partner and I on different days so we could see the property at times that worked for us. Great service.
Dear Vivienne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI dealt with Izzy, Jamie and David Fisher for the purchase of our home in teddington. All were professional and attentive during the process and solved any issues quickly.
Dear Daniel, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks so much to Jamie and the sales team for all their effort and hard work selling our house in Teddington. I would highly recommend them if you are looking to sell!
Dear Matthew, We appreciate you taking the time to leave a great review regarding your experience with Jamie and the Teddington team. We wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleAnisa and her team at Jackson-Stops were so helpful with my search. They kept me updated throughout the whole process and were very professional and attentive.
Dear Freya, Thank you for taking the time to leave a wonderful 5 star Google review. Anisa and the team will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI was reccomend this estate agent from a friend who assured me to look no where else, after agreeing I see why, amazing service from Jamie, whilst embarking on the sale of my 3 bedroom house. I had worries about selling however he addressed all my concern's, the process was fluid, professional and seamless. Thanks again. Highly reccomend!
Dear Jack, Thank you for taking the time to leave a lovely review regarding Jamie. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy journey was difficult for searching for a flat till i meet Katie Goodman She made it easy and hopefully very easy to communicate with very professional and she really does a great fallow up thanks Katie for the great support your a star wish you all the best .
Dear Faris, It’s great to hear that you have had a brilliant experience with Katie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleMe and my partner had an excellent experience with Jackson Stops! Katie has been amazing, very friendly and helpful with every step of renting a new place, she made the process easy and was always there to answer any questions and to assist when we needed it!
Dear Jade, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
4/5
GoogleGreat and efficient service. Anisa from the Teddington branch provided me with a very smooth and stress free transition into my new tenancy. Would use this service again.
Dear Davinder, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleI had the most wonderful experience dealing with William Gladstone-New at Jackson Stops in Teddington. He was extremely professional, knowledgeable and I highly recommend him and team ilat JS Tedd.
Dear Joe, We really appreciate you taking the time to leave such lovely comments about William. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Teddington team in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleKatie was amazing with our rental search. She went above and beyond to find us the most suitable property. Very attentive and professional.
Dear Joanne, Thank you for your kind comments regarding Katie and your 5* review. We are grateful that you have taken the time to leave a review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleThe young lady called Anisa who helped me was very attentive, calling and checking up with me throughout the whole process in a friendly manner. She made the rental search so much easier and all in all the process was smooth. 100% would recommend!!
Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOn a journey of finding a new property, and Katie from Jackson stops has been THE best. In what is a really stressful time, she is a friendly well mannered lady, and has bent over backwards in order to fit us in and help find us the perfect move. So far so good 👍🏼 …
Dear Charlotte, Thank you for taking the time to rate your service with our Jackson-Stops office. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
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