5/5
GoogleHighly recommend, brilliant service.
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
1,200
Reviews on Google
All 2 offices
5
Reviews on The Trusted Agent
All 2 offices
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Send Jackson-Stops and Staff a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTop girls, they know what they are doing!! Thank you
5/5
GoogleAlways helpful and very efficient. Would recommen
5/5
GoogleBest agency I ever dealt with
5/5
GoogleVery professional service throughout and excellent communication
Agent replied · 7 June 2026
Thank you Dean for your review, it is appreciated!
5/5
GoogleVery happy with the service and highly recommended!
5/5
GoogleThe best Letting agency on Portland Road !
5/5
GoogleI called to make an enquiry about a property. The girls were very helpful.
5/5
GoogleThank you so much for helping me to find a place for my friend. You girls are amazing !
5/5
GoogleGreat customer service, super helpful.. will definitely use you guys again! Thanks soo much
5/5
Googlebrilliant service, rented my flat out quickly with no trouble
5/5
GoogleHuge thanks to Eva for such 5star service. Always an absolute pleasure to deal with and will highly recommend to anyone
5/5
GoogleSuper friendly and professional team, the best estate agents we have used by far
5/5
GoogleUsed many different estate agents before and by far the most professional and friendly I have ever used.
Agent replied · 7 June 2026
Thank you Ayman, I have loved passing your feedback onto the team!
5/5
GoogleNiaombh showed me around a property today. She was very helpful and knowledgeable, especially with us being first time buyers! Thank you for answering all of our questions
5/5
GooglePipa has been amazing, communicates well with a human touch, connected with customers on a great level. But most of all gave the impression her service did not end with our signature and we will be looked after going forward. An asset to your business truly.
5/5
GoogleWe found our flat in Littlehampton through Lawton and Dave properties. Pippa and their team was very helpful and professional through out the process. Highly recommended.
Agent replied · 7 June 2026
Thank you for your review, we are so pleased you found the experience of letting your new home with us helpful.
5/5
Google10/10 would recommend. We got great service with L&D - they were on hand to answer all our questions and really went above and beyond. Didi and Pippa took great care to help us find the right tenants for our property and it's been smooth sailing ever since.
5/5
GoogleThe whole team at JS Teddington have been really helpful - Lara has been really supportive and her knowledge of the market has been super helpful - I will definitely come back to Lara when looking to rent in Teddington
Agent replied · 16 November 2023
Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLara the team manager has been incredibly helpful. We are looking to relocate from the Netherlands and with little knowledge of the teddington market it has been fantastic to pick Lara’s brains about location and properties in the area.
Agent replied · 16 November 2023
Dear Klaas, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Dear Serena, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFantastic staff especially Isabel! 🙂 …
Agent replied · 16 November 2023
Dear Robyn, Thank you for taking the time to leave a lovely review regarding Isabel. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleNeeded to rent somewhere quickly and Katie was absolutely brilliant, Recommended.
Agent replied · 16 November 2023
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have worked with Jackson-Stops for some time and found them to be absolutely essential in managing my property portfolio and for any advice I have needed. Couldn't be happier with them. Anything required is sorted for me quickly and professionally.
Agent replied · 16 November 2023
Dear Jini, it’s always pleasure to help - from sourcing the properties through to letting them. Kind regards, Mark Birch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
