Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
1,200
Reviews on Google
All 2 offices
5
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe would like to say a big ‘thank you’ to Noran Antao for all his hard work and finding the perfect new home for us. He helped us with every step and was so prompt with replying to our queries. The whole process was swift and hassle free …
5/5
GoogleI recently had the privilege of engaging with Noran Antao s service, and I am thoroughly impressed. From their swift response to their personalized approach, every aspect of their service reflects a dedication to excellence. …
5/5
GoogleI had a great experience with Jackson-Stops when renting our house. Jade was extraordinaire, she gave me very useful advices no agent did before and also she's very careful and listens to your needs. She helped with the entire …
5/5
GoogleThe rental market is really crazy at the moment and it's been really hard to get any call backs from Estate agents generally - always being sent to online bookings and emails, but I got a call from Charlie. He not only offered alternatives …
5/5
GoogleI recently contacted Jackson-Stops, Richmond, in my search for a flat to rent in the area. I thought my needs were too niche but unbelievably Louis Gardener found me my dream home within a couple of weeks. He was amazing! His commitment was …
5/5
GoogleWhile I was searching for an apartment in the Richmond Area I came in contact with Charlie Southall, and I can not well enough express my gratitude for his help and professionalism through the entire process - especially taking into …
5/5
GoogleNoran responded promptly to our very first inquiry and remained immensely helpful throughout. We appreciate the way he made himself available and kept us informed while never making us feel pushed, especially during a period of indecision …
5/5
GoogleWe have been looking for a property on rent in twickenham for quite sometime. Finally our searched got over as we got lucky in finding a place that we liked. All thanks to Jackson Stops, particularly Charlie for helping us close the deal. …
5/5
GoogleI recently worked with Charlie as my letting consultant and I couldn't be happier with his services. Charlie is extremely knowledgeable about the local property market and provided me with excellent advice throughout the process. He was …
5/5
GoogleI recently rented a property through Jackson Stops at Richmond. All the staff there are friendly and helpful. Charlie Southall, who was dealing with the property I rented, was very professional and easy to deal with. He was helpful …
5/5
GoogleMy husband and I are looking to rent and walked in to Jackson-Stops almost by accident at the start of our search a couple weeks ago. Noran was super welcoming and helpful, made us feel genuinely taken care of and I felt genuinely wanted to …
5/5
GoogleI hadn't worked with Jackson-Stops before and have been pleased at the excellent service provided by Charlie and Tom, in what was a relatively complex situation of having to arrange a rental for another (not local) person as part of a …
5/5
GoogleI have been renting a flat through Jackson -Stops for the last few years and I have found them to be superb. They really care about and listen to their tenants. They always provide excellent customer service and go above and beyond to help …
5/5
GoogleI would recommend this agent for renting in Richmond. They response very quickly and also try to help the to-be tenant in different ways. Unfortunately we have failed the referencing and were not considered on our original agreement but we …
5/5
GoogleAs a couple with not much experience in the UK rental market, Charlie was friendly, helpful and professional all the way. He knows Richmond area very well and once he notes your requirements he does not waste your time later trying to …
5/5
GoogleVery proactive and well informed. Helped us navigate the market considering work to be done and price point. Great communication, quickly became a trusted partner. …
5/5
GoogleI recently had a flat rental fall through last minute and luckily ended up renting through Jackson-Stops in Richmond who found me a better flat than the one I was meant to move into! I received great help from Jade who placed me in a new …
5/5
GoogleJSS is a very local estate agency in Richmond and I have used their services for last 10 yrs for buying flats as well as letting out mine. In all occasions, I have found their staff very professional, helpful and pro-active working very …
5/5
GoogleOur lettings agent Jade was incredibly helpful and responsive. She has answered all our questions promptly and we're very happy with the property and the service we've had. We managed to view a flat and have an offer accepted within a few …
5/5
GoogleAt this time when people like to mention only the negative It’s important to mention the positive! I had the pleasure to deal with Veronika who was extremely professional, solution provider, friendly, polite but also on top of …
5/5
GoogleI had been looking for a rented apartment. Due to the difficult state of the market it was quite a challenging task. Thanks to Jackson-Stops, who provided professional help, I have found an apartment that matches my requirements. …
5/5
GoogleJackson-Stops Richmond was a real pleasure to deal with. They were very responsive, always available, understanding and supportive. I can only recommend them and looking forward to be their tenant as I know I found reliable partners should …
5/5
GoogleHighly recommend Jackson-Stops Richmond! In these very uncertain times, moving and renting could be very daunting. But our agent, Charlie Southall, made it so incredibly easy. He kept us calm and informed every step of the way, gave us …
5/5
GoogleFrom my first contact with Jackson-Stop, Richmond, I received an exceptional level of professional competence and customer care in each single interaction.I found a constant and efficient guide by Veronika Zidulina, she has been able to …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
