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Jackson-Stops and Staff reviews in Teddington and Dorking

4.9

★★★★★ Excellent

1,205 reviews across 2 offices and 2 platforms

www.jackson-stops.co.uk

Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,200

Reviews on Google

All 2 offices

The Trusted Agent logo

5.0 / 5

5

Reviews on The Trusted Agent

All 2 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jackson-Stops and Staff office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The team at Jacksons are excellent. They were knowledgeable about the property market in the region, and provided helpful advice on the local market and pricing our property appropriately, they were able to successfully market our property through their network and attract a high number of viewers which led to 6 formal offers. During that time the property market changed significantly, and the advice provide by Tom during negotiation was instrumental in reaching a successful sale. They were responsive and relationship oriented all the way through to completion, ultimately resulting in a positive outcome.

Barney · 9 October 2024 · Jackson-Stops and Staff Dorking

Agent replied · 21 March 2024

Dear Barney, thank you for your 5 star review and we are beyond delighted to read your kind words about our knowledgeable, accurate advice and service, and that you believe Tom's efforts during negotiations were instrumental in reaching a successful sale. With best wishes from the whole team at Jackson-Stops Dorking.

5/5

Google

David Baille at Jackson- Stops Dorking was amazing from start to finish. He was so patient, helpful, friendly and professional throughout and kept me updated at all times. When he was out of the office, all the other members were quick to assist me until David returned my call - which he always did. This estate agent seem to have excellent market knowledge too and excellent overall ratings which match my experience. I therefore can’t rate this estate agents highly enough and would definitely recommend them to anyone thinking of using them. Thank you once again David for all your help, advice (and definitely patience!) which ended in a successful sale. Kindest regards Karen.

Karen · 5 October 2024 · Jackson-Stops and Staff Dorking

Agent replied · 22 October 2024

Dear Karen, thank you so much for leaving such a wonderful review about your experience with our team and especially David. We are delighted to hear that David provided you with a patient, helpful, friendly and professional service, and that you would definitely recommend us. With best wishes from everyone at Jackson-Stops Dorking.

5/5

Google

Thank you to Jackson-Stops for being excellent during our house purchase. Lucy was helpful and communicative throughout and even when different members of the team were on leave, everyone seemed to know what was going on - something which we struggled with on our sale the other end! Thank you for making our move to Dorking so smooth. We couldn't be happier here!

G · 5 October 2024 · Jackson-Stops and Staff Dorking

Agent replied · 24 August 2024

Thank you so much for taking the time to leave a 5-star review! We are delighted that you felt our team was excellent, especially Lucy, and that you couldn't be happier! With best wishes from everyone at Jackson-Stops Dorking.

5/5

Google

David, Lucy, Darrell and whole team involved in our recent sale fully exceeded our expectations. They were efficient, courteous and communicative throughout. Our property was unusual and therefore challenging in the difficult financial climate in which we had to sell. The team even came up with some innovative suggestions that we would never have thought of! The wealth of experience at Jackson, Stopps and Staff in Dorking is a resource that we will call on again, and I hope we never need to go anywhere else! Thank you so much.

David · 5 October 2024 · Jackson-Stops and Staff Dorking

5/5

Google

We have nothing but praise for the whole Dorking team who worked so hard to make our house move happen, during a difficult financial market. The team got to know us and our property from the start and were professional, yet approachable and friendly at all times. We welcomed their expertise and vast knowledge of the market particularly when we needed to make some changes in approach to ensure our house sale went through smoothly. Highly recommended.

DAVID · 5 October 2024 · Jackson-Stops and Staff Dorking

Agent replied · 21 March 2024

Dear David, thank you so much for your review. We are delighted to hear that you would recommend our services, and that you have nothing but praise for the whole team in working hard to make your house move happen. With best wishes from everyone at Jackson-Stops Dorking.

5/5

Google

We received a great service from Natalie in Teddington when we were urgently renting out our flat. She came to see us and our flat straight away and gave us some great advice. Natalie clearly has a lot of experience in and knowledge of the …

Catherine · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Catherine, Thank you for taking the time to leave a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

I want to express my gratitude to Chloe and Johanna for their outstanding service. Their prompt responses and professional guidance made the entire renting process smooth and stress-free. I truly appreciate their attention to detail and …

Hasan · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 23 May 2026

Dear Has, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Katie Goodman has been exceptional with helping my fiancé and I find a property which was pet friendly. Katie is super friendly, easy to talk to, and has eased any worries and answered all my questions. Communication has been above and …

Laura · 30 September 2024 · Jackson-Stops and Staff Teddington

5/5

Google

My experience with Jackson-stops was the best possible. From the first moment I was always very well attended to by Mr. Noran Antao who gave me all the attention and information necessary for me to successfully complete the negotiation I …

Pedro · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

Chloe Williams is a star. The first time I spoke to her in my search for a new home (we had to move for planned building work), I felt that she understood what I needed and she was so pleasant and lovely to deal with, and I had the …

Tarryn · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Tarryn, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team

5/5

Google

Chloe Williams has been lovely and a great supporter in my property search. I would recommend her 💯 to anyone, always ready to help and always in touch to …

Ciro · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Ciro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

I recently needed to rent a place in London near Richmond and Chloe was just the person I could ever meet. She was really patient in understanding my needs and I eventually found the right place thanks to her. …

Caterina · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Caterina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team

5/5

Google

As we were very happy with Jackson-Stops Teddington managing our property for rental, we decided to sell it through them too. …

Malcolm · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Malcolm, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We had a great experience working with Chloe while looking for a rental property. She understood our needs very well and found something for us fairly quickly. Post identifying the property she was quick in getting the right documentation …

Tandon · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Tandon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

My wife and I had the pleasure of renting a property through Jackson Stops recently and found the process extremely smooth and straightforward. We were shown the property by Anisa and she was extremely helpful in guiding us …

James · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear James, We really appreciate you taking the time to leave such lovely comments about Anisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

1/5

Google

Jackson Stops sent me a copy of the key to my property in the post, stuffed into a normal envelope (just normal post, not registered, not a courier service, nothing at all secure) in the envelope was a cover note with my address on it. Yes, …

Miles · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Miles, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley Alford, Customer Relations

5/5

Google

Chloe has been so helpful and proactive in looking for the right property for my sister. We appreciate all the help and support she has offered us during our house …

Simona · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Simona, We really appreciate you taking the time to leave such lovely comments about Chloe. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team.

5/5

Google

I went out viewing with a friend who is looking to buy in Teddington and we went out for a couple of viewings with William Gladstone-New. He was charming and had excellent knowledge of the local market and area. He did a great job and he …

Bruce · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Bruce, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not … More

5/5

Google

I don’t normally leave reviews but think Chloe deserves one. I’m really impressed with Chloe who is lovely & extremely knowledgeable of the area and properties she took me round. Home hunting is so stressful but Chloe instantly puts you at …

Strong · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to … More

5/5

Google

Izzy and the team at Jackson-Stops Teddington really delivered on their promise of offering a first class service when marketing, viewing and eventually selling our apartment. From the fantastic images and property details to timely and …

Peter · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Peter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Chloe at Jackson Stops Estate Agency in Teddington as her client , and I cannot express enough how grateful I am for her exceptional service. Chloe went above and beyond to assist us in finding …

Allen · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Allen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.

5/5

Google

I recently had the pleasure of working with ‌Chloe Williams while searching for a rental property, and I cannot express enough how grateful I am for the outstanding service I received. …

Bobo · 30 September 2024 · Jackson-Stops and Staff Teddington

Agent replied · 30 March 2024

Dear Bobo, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

4/5

Google

I have not yet moved into the property, however Noah Banner has been very helpful with getting our offer through to the landlord and communicating with the current tenants, although tricky at times. So far they seem happy to help and have …

Natania · 30 September 2024 · Jackson-Stops and Staff Teddington

5/5

Google

Recently rented a property with the Richmond office, couldn’t fault them at all. I want to thank Jess Bull for all her hard work with helping me find the perfect home. …

Lynda · 30 September 2024 · Jackson-Stops and Staff Teddington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson-Stops and Staff

Which Jackson-Stops and Staff office has the most reviews?

Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.

Where are the Jackson-Stops and Staff offices?

The two Jackson-Stops and Staff offices, by town:

  • Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
  • Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.

Want Jackson-Stops and Staff to help?

Send Jackson-Stops and Staff a message.

What do you need help with?

Jackson-Stops and Staff will use your details to contact you about this. See our privacy notice.

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