Trusted Agent profile · Surrey

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Jackson-Stops and Staff estate agents in Teddington and Dorking

4.9

★★★★★ Excellent

1,205 reviews across 2 offices and 2 platforms

www.jackson-stops.co.uk

Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,200

Reviews on Google

All 2 offices

The Trusted Agent logo

5.0 / 5

5

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jackson-Stops and Staff office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Had a very pleasant experience purchasing a property through Jackson-Stops Teddington. Isabel was reliable, efficient, and always easy to reach, and did everything to ensure the transaction was completed on schedule with a minimum of complications.

Luke · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Luke, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very satisfied, well communication and service, specially really happy with Chloe. Well done guys

M · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 23 May 2026

Dear Mustafa, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

The Letting team at Jackson Stops Teddington were amazing, especially Chloe! She was helpful and attentive and genuinely cared about my situation. Her communication put me at ease throughout the whole process. Would highly recommend!!!

Skit · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 27 December 2024

Dear Shareen K, Thank you for leaving a 5 star Google review. Kind regards, Marylin Plews, Customer Relations Team

5/5

Google

Great service from the Lettings team at Jackson Stops providing excellent support and constant updates. Highly recommended.

Simon · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Simon, Thank you for your kind comments regarding the Lettings team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

It was a pleasure working with Natalie who is very insightful and professional, she kept me updated and had good and honest discussion, not pushy and shared good long term view. Would recommend her and her team if you are looking for an agency in the area.

Yuru · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natalie, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

We were in a hurry to find an appropriate apartment, having very recently moved to the UK from overseas. Chloe, Natalie and the rest of the team did a fantastic job finding us an apartment and helping us through the various processes required. We would work with them again anytime. Many thanks.

Gary · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Gary, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

I've been a landlord with JSS for 20 years and they have always been exceptional. Thank you

Georgina · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 26 August 2024

Dear Georgina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not … More

5/5

Google

Chloe was very helpful and sincere.

Sezgi · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Sezgi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Google

A very experienced team with great interpersonal skills.

Peter · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Peter, Thank you for your kind comments regarding the Jackson-Stops Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Chloe were very professional, efficient and helpful. I highly recommend them.

Behrouz · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Behrouz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Johanna has been unfailingly helpful during my search for a rental property, and I couldn't be happier with the service provided.

Andrew · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service Jackson-Stops Teddington, particularly from Chloe who kept in contact throughout the application and provided assistance where needed. Happy New Year to All

Graham · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Graham, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was trying to find a property for my daughter to rent and can't say just how much help Chloe was. Quite the best lettings agent I've ever had dealings with!

Joe · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Joe, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate … More

5/5

Google

A great experience with Johanna who was very professional and kind in all our interactions. A super efficient person who listened to all our needs so would definitely recommend - thanks so much Johanna!!

Adriana · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Adriana, We really appreciate you taking the time to leave such lovely comments about Johanna. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you Chloe for helping us find our current rent (move in 15/03). I felt like she really listened to us, and made it work for everyone!

Amy · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Thank you to Anisa at the Teddington branch for all your help in finding us a new rental, very professional and efficient, with great communication. You made the process very straight forward.

Nick · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear NickX, Thank you for leaving a Google review for our Teddington office. Kind regards, Sarah, Customer Relations Team

5/5

Google

Excellent agency - everything went very smoothly. Would like to particularly like to recognise Chloe who really went above and beyond to provide excellent service and help us find the ideal home.

Ben · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Ben, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team

5/5

Google

Chloe at Jackson Stopps has been an amazing agent to deal with over the past month. She was friendly, understanding & really hlepful with my search for properties. I'd highly recommend her to anyone looking for accommodation in the Teddington area.

Pete · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Pete, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Chloe has provided exceptional service during my rental process. Her friendly and informative approach made the entire process effortless and stress free by keeping me informed daily. Highly recommended

Ash · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2024

Dear Ash, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Working with Chloe Williams from the Jackson-Stops Teddington office was a delight. She was very professional, very friendly and we received a great service from her. We genuinely felt that she had our best interest at heart while helping us look for a new home..she was great.

E · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 30 March 2024

Dear E A, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

Anisa was personable and helpful, responding to requests promptly and making the process as smooth as possible.

Colin · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 23 May 2026

Dear Colin, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

Great experience finding a rental property with the help of Chloe Williams. Communication and process were excellent. Highly recommend Jackson-Stops Teddington.

Charlotte · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Absolutely great experience, Will is very good and helped me with all my property needs.

Jacob · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Jacob, Thank you for taking the time to leave a wonderful 5 star Google review. Will will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team

4/5

Google

I had easy rental experience thanks to Jackson-Stops Teddington, and in person, to Anisa Sherifi who was really helpful, detailed in her explanations, and measured in her overall approach. I am so looking forward to my move on 4 th October and it’s in no small part thanks to her and the whole team!

Nataliia · 22 May 2024 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Nataliia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Marilyn Plews, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson-Stops and Staff

Which Jackson-Stops and Staff office has the most reviews?

Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.

Where are the Jackson-Stops and Staff offices?

The two Jackson-Stops and Staff offices, by town:

  • Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
  • Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.

Want Jackson-Stops and Staff to help?

Send Jackson-Stops and Staff a message.

What do you need help with?

Jackson-Stops and Staff will use your details to contact you about this. See our privacy notice.

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