Imagine estate agents in Bushey and Watford

★★★★★ 5/5

Google

Imagine have been absolutely fantastic, super accommodating, helpful and transparent throughout our buying process so far. Big thanks to Paul and Katie for great service.

Sophie · 23 March 2024 · Imagine Bushey

★★★★★ 1/5

Google

If you are tenant renting trough this agency, be sure after signing contract, you will be completely ignored no matter your problem is with the apartment.They just don't care and show you closed door immediately. I can't wait to move out, and not need to deal with this agency ever again.

J · 17 February 2024 · Imagine Watford (712 St. Albans Road)

★★★★★ 5/5

Google

This is to say thank you to Tamara, she’s been very professional and helpful, I'm now happy that I’ve singed the agreement and ready to move in 🤩 …

Nass · 19 December 2023 · Imagine Watford (712 St. Albans Road)

★★★★★ 1/5

Trustpilot

Unprofessional and inconsiderate

Have recently moved out of a property rented through imagine. Property was thoroughly cleaned prior to check out and from inventories it is obvious that it was cleaner when we left than when we moved in. Domestic clean was done prior to us moving in and so that is what we provided when we moved out. Check out inventory provide by RM inventories noted minor cleaning dilapidations, imagine has interpreted this report as us being liable for a full professional clean as was requested by the new tenants. Imagine have not considered the state of the property when we moved in and are not open to discussing this. I have sought advice from an independent inventory clerk who has confirmed there is no reason for us to be penalised as the inventory shows we have left the property in a better condition than when we moved in. We are now having to go through DPS appeal all because imagine will not discuss this with us as they just want to get money out of us, and they think we will give in because the appeal process takes a long time.

Elise · 11 December 2023 · Imagine Watford (712 St. Albans Road)

★★★★★ 5/5

Trustpilot

This is a follow up review …

This is a follow up review following completion of my sale by Imagine Bushey. Imagine were great. Really helpful every step of the way and for that reason I would not hesitate to recommend them. HOWEVER, please DO NOT use their recommended and affiliated conveyancer AV Rillo. I cannot find the words to describe how terrible my experience with them was from start to finish. I could list all the reasons but it is so anxiety triggering to recall - I am just pleased it is over with. They are apparently an award winning team, how is beyond me!. Don't believe the hype. Trust me, this is just a friendly warning if you want to maintain your sanity through what is already a stressful process - stay clear and choose your own. I felt like I was doing my own conveyancing anyway so could have save myself a lot of time, hassle and money! If Imagine try to recommend them, I would be very surprised based on the amount of times I had to complain directly to them (as they recommended them) and get them to step in to sort out issues.

Chantelle · 6 December 2023 · Imagine Watford (712 St. Albans Road)

★★★★★ 5/5

Trustpilot

This is a follow up review …

This is a follow up review following completion of my sale by Imagine Bushey. Imagine were great. Really helpful every step of the way and for that reason I would not hesitate to recommend them.

Chantelle · 6 December 2023 · Imagine Watford (712 St. Albans Road)

★★★★★ 1/5

Trustpilot

Awful experience

We had a shockingly bad experience with Imagine, yes the lettings market is wild at the moment but it doesn’t excuse negligence and lack of humanity. I called them up to arrange viewings and check if properties were pet friendly first to not waste anyone’s time, but no one was ever in the office just the admin team who couldn’t help. Claire the letting agent who would show places in Watford was never available to answer the phone and would rarely answer emails. To even get to a viewing it was a last minute - make it or lose it vibe, potluck to get an email when you respond asking for one. We got to a viewing and told Claire about our dog, she said it wouldn’t be a problem. We were then accepted and went through whole application process, holding deposit paid and pre-tenancy docs all signed two months before move in date. Things seemed sorted… Where it gets awful is one week before move in she calls my partner to ask questions about our dog. The same dog mentioned on our paperwork, in several conversations with Claire and in our references. She said she would “just double check with the landlord” on a Friday evening. Saturday morning she tells us the landlord has backed out by email, no call no explanation. I called the office to speak with her and requested a call which she avoided and never made. She said she would help us find somewhere new and went quiet, with less than 2 weeks on our current tenancy we were able to get lucky and find somewhere so we weren’t left homeless. This is what Imagine thinks is ok, no call, no accountability, no conscience all they want is your money and to protect landlords (most of their positive reviews are landlords or sales). Yes the market is crazy at the moment but if you’re looking for communication throughout your tenancy, safety and stability - go with another agency.

Vanessa · 14 October 2023 · Imagine Watford (712 St. Albans Road)

★★★★★ 5/5

Google

Daniel Mitchell was great from start to finish! The process was a long one but he remained calm and helpful through all the ups and downs of exchanging! Highly recommend Imagine and if you can get Daniel involved, you’ll be in good hands!

HS · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Paul and Katie were really helpful, especially Katie in moving it forward in what was a difficult time, very considerate. Thank you again

Paul · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Paul has been excellent at helping us sell our property! He is very friendly but professional and him and Katie have made the process extremely smooth and stress free!

Toni · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Paul at Imagine is a great estate agent. I can highly recommend him as a partner to help you find a property. As a buyer, you can truly have an honest conversation with him and expect a genuine response.

Sarah · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Paul and Kate did an amazing job helping us through the process of buying our first property. They are professional, efficient and exceeded my expectations. I highly recommend them.

Cristian · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Being early into my buying process I can’t fault Jason from imagine so far. He’s kept me up to date with all things going on to help make the process as smooth as possible. He’s done a great job liaising with all parties involved in the transaction. So far a great experience.

Ryan · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

A huge thank to Paul, Katie and Amir who after a lot of big decisions I decided to take the plunge and move from my family home after 31 years. They were aware of what I required and the area I wanted and they didn’t disappoint. From day one I was informed of feedback and escorted to several properties. I would highly recommend Imagine Bushey. Thank you for finding my ‘Happy Home’ which I look forward to making lots of positive happy memories in 😊

Amanda · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

I am super grateful for the help, guidance and support I have had from the team at Imagine property group - Bushey. Namely Paul and Katie. I am currently going through the process of buying my first home, which is a huge undertaking for anyone. From the first initial viewing and throughout this process, Paul has been fantastic. Excellent communicator, supportive and most importantly, honest and transparent. Katie from the sales progression team has been a great point of contact and has been pivotal in moving the process along. I’m glad I decided to take the plunge with this team!

Touria · 12 October 2023 · Imagine Bushey

★★★★★ 1/5

Google

Extremely disappointed by this company, VERY UNPROFESSIONAL!!! Had a viewing on Saturday morning for one of their rental properties in watford, the agent did not have the decency to show up to the appointment that they set up, after waiting for just over 10 minutes I decided to call the company to find out whats going on. I was told by another agent that they would chase up the matter and get back to me right away, I also want to note that he did not apologise or show any remorse for the situation that I was in. A further 20 minutes went by and nobody bothered to call me back. Disgusting customer service, very rude incompetent staff who are clearly very unorganised and have a lack of respect for their customers.

Ihsane · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

The letting teams were really professional, efficient and super helpful to work with! They made the whole process seamless and ensured that we were well looked after. Thanks to the team for being so organised, knowledgeable and supportive - I couldn’t be happier.

Deneice · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Amir & David have been so very helpful, professional and honest. I am very glad Amir made the call to arrange a valuation on our property, I would highly recommend Imagine, Bushey to anyone looking so sell or let a property.

Alix · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

My partner and I received very good service from Sophie Allum in the Bushey brand. She was very helpful in our property search, finding us exactly what we were looking for and suggesting other properties for us too. She was also very helpful with giving us lots of information and guiding us through the process. Thanks!

Nikhita · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Amir and the whole team at Imagine did what no one else could. Extemely impressed with the service and would not hesitate to use them again in the future. Highly recommend!!!

James · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

A big thank you to Paul, Katie and Amir at the Bushey branch. They helped us find our dream home, we have moved in now and couldn't be happier. Paul was amazing, super supportive and professional.

A · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

It was my first time putting a property on the market and being in a chain and I'm so glad I went with Imagine as they literally took the stress away from the whole process and made sure everything went smoothly. Initially we had valuations done with other estate agents but after meeting with Amir for our valuation, we knew Imagine were the right people to go with as he understood us, was open, honest and very professional. Whilst the other estate agents were either providing valuations which were too low or too high and unrealistic, Amir provided us with the best and most realistic valuation and also went above and beyond to ensure we got nothing less than our asking price. In fact, Amir has gone above and beyond for us throughout the whole process, providing us with contacts for our EPC as well as our solicitors. Even though Imagine and Amir were handling the sale of our property, he helped us with the purchase side of things despite us purchasing through another estate agent. I'm so glad we got to work with Amir because he's not someone who treats their job as a 9-5 and sees people as clients - he's passionate about his role, extremely knowledgeable about the property game and will always share his knowledge and provide unbiased advice and on top of that we feel like we have made a friend who we can ask for advice on anything property related! Thank you so much Imagine, Amir and the whole Bushey team!

Ravi · 12 October 2023 · Imagine Bushey

★★★★★ 5/5

Google

Daniel Mitchell was great from start to finish! The process was a long one but he remained calm and helpful through all the ups and downs of exchanging! Highly recommend Imagine and if you can get Daniel involved, you’ll be in good hands!

Harry · 25 September 2023 · Imagine Bushey

★★★★★ 5/5

Google

Imagine estate agents have been fantastic from the very first meeting, all the way through to exchange. Amir is committed, supportive, honest and so knowledgeable. Paul is a delight, friendly, hard-working and entirely trustworthy, and was so patient! Paul & Amir really kept me going through the journey which sometimes was difficult. Katie Rowe, the sales progressor is totally impressive - tenacious, clear, motivated, reassuring, super organised and SO good at her job. I'm full of gratitude to the Imagine team (and will actually miss them...) :-)

Joanna · 26 August 2023 · Imagine Bushey