★★★★★ 5/5
GoogleDeborah and the team have been brilliant from the moment we spoke to them right up until the completion of the house. We were outside of the area and had to sell remotely during the pandemic. They handled everything smoothly and with COVID safety in mind. We cannot thank them enough for their professionalism and warmness.
Elaine · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thanks Elaine, it was lovely to work with you. Pretty sure you are the most organised vendor we've worked with which made our job a lot easier! All the best.
★★★★★ 5/5
GoogleDeborah and her team were first rate in handling our sale which turned out to much more protracted and difficult than we first thought and steered it through to completion in the end. They kept us informed at every stage and were proactive and professional at all times. We would recommend them very highly.
David · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
It was a rollercoaster, for sure. So frustrating when a chain unravels but we had a committed buyer and got there in the end. Finally got to uncross our fingers! Thank you for your patience, it was a pleasure to work with you both.
★★★★★ 5/5
GoogleIbbett Mosely were absolutely fantastic throughout the whole selling process. They kept us up to date with all of our viewings, and managed the whole selling process in an extremely friendly, professional and efficient manner. We just wish all the sellers in our chain had used them! I would highly recommend Deborah and the team.
James · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thank you James, it was a pleasure to work with you on your sale. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleWe recently bought a house from Ibbett Mosely and had such a fantastic experience. From my first phone call to Tracy to find out more information about the house to exchanging and completing we couldn’t have asked for a more professional, personable and communicative team. Deborah’s communication was exceptional, she worked so hard to make sure the sale went through at a time that suited both her buyer and us. At times when we thought the chain might wobble Deborah went out of her way to reassure all parties and make sure we were all on the same page, if it wasn’t for Deborah I think we would still be yet to exchange as she really pulled the whole chain together. I would recommend Deborah and her team to anyone who asked, they are just brilliant. We would use them ourselves if we were to ever move (which we won’t as the house they found us is so wonderful!)
Cia · 16 April 2021 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Thank you so much Cia, oh what a chain that was! It was lovely to get to know you throughout the progression of the sale. Enjoy your new home, it's the perfect spot for your family.
★★★★★ 4/5
GoogleRating only, no written review.
Sue · 26 March 2021 · Ibbett Mosely Otford
★★★★★ 5/5
GoogleRating only, no written review.
Kelly · 26 March 2021 · Ibbett Mosely Otford
★★★★★ 1/5
GoogleRating only, no written review.
A · 27 August 2020 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Hi Google User
It has been a while since your review so forgive the delay. Please email us at westmalling@ibbettmosely.co.uk to discuss your unhappy experience with our office. I hope that we can restore your faith in our team.
Best Regards
Ibbett Mosely
★★★★★ 5/5
GoogleWonderful to sell through.
I was worried reading a previous post but my fears have been put aside. I was given polite and excellent service by Alan and Nicola behind the desk and they gave me great advice on my items I wished to sell. I would definitely use them again.
Thomas · 17 April 2020 · Ibbett Mosely Sevenoaks
Agent replied · 17 April 2026
Thank you Thomas
★★★★★ 3/5
GoogleRating only, no written review.
Ali · 17 April 2020 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thank you Ali, it would be interesting to get your review
★★★★★ 5/5
GoogleVery good to. Find a property and very good service
Caroline · 17 April 2020 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thank you Carol
★★★★★ 1/5
GoogleWhere do we start! The office is absolutely dirty, messy and smelly. The moment you meet the auctioneer a grumpy man(Alan)at the office in Sevenoaks. He(Alan) walks in the room and never said hello or introduced himself in a polite way. I …
Julie · 17 April 2020 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Sorry your experience did not live up to our normal standards, but we will take this on board
★★★★★ 1/5
GoogleWe have been waiting for a week to finish the process of renting our house We were asked for papers etc ..and we given. and 5 days before we got home they told us that Stella couldn't give us the house because she needed a guarantor. And that the money we gave for a guarantee will not be returned to us. For 4 years we have never had problems with HELENBREZ at home. We paid rent every month and always on time. We are very upset and disappointed for this you are doing to us
Daniela · 17 April 2020 · Ibbett Mosely Sevenoaks
★★★★★ 1/5
GoogleRating only, no written review.
Kev · 16 April 2020 · Ibbett Mosely West Malling
Agent replied · 16 April 2026
Hi Google User
It has been a while since your review so forgive the delay. Please email us at westmalling@ibbettmosely.co.uk to discuss your unhappy experience with our office. I hope that we can restore your faith in our team.
Best Regards
Ibbett Mosely
★★★★★ 5/5
GoogleBest Real Estate Agency in Kent! Thanks to Deborah and team in West Malling for all their assistance with marketing and sale of my property. Professional, helpful and they provide excellent advice. Could not recommend more highly and have dealt w them twice over past 7 years and they have been outstanding each time. Thanks very much
Liesa · 16 April 2020 · Ibbett Mosely West Malling
Agent replied · 26 August 2024
Hi Liesa, thanks for your review. It was sucha pleasure to work with you on your sale. If only there were more Liesa's in the world. 5 ***** to you too.
Take care
Deborah
★★★★★ 5/5
GoogleWonderful to sell through.
I was worried reading a previous post but my fears have been put aside. I was given polite and excellent service by Alan and Nicola behind the desk and they gave me great advice on my items I wished to sell. I would definitely use them again.
Thomas · 26 August 2019 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thank you Thomas
★★★★★ 5/5
GoogleTestimonial from Mark and Lauren
“Please accept our gratitude for all of the work … over the previous months, you have been patient and professional throughout. We will certainly be referring your business to our friends in the future.”
Will · 19 June 2019 · Ibbett Mosely Westerham
Agent replied · 17 June 2024
:)
★★★★★ 5/5
GoogleWhen buying or selling your home you want to work with skilled professionals who know the local market inside-out. You want excellent communication through every step of the process and cool heads when the going gets tough. You want to feel confident you're working with the best team in the business and that they won't let you down. You want Ian, Helen and Tara at Westerham's Ibbett Mosely. They live up to all of this and more. Best Estate Agency in town by some distance.
Marsha · 19 June 2019 · Ibbett Mosely Westerham
Agent replied · 17 June 2024
:)
★★★★★ 1/5
GoogleRating only, no written review.
Christopher · 17 April 2019 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
It would have been good to hear why you felt this way
★★★★★ 5/5
GoogleThe best estate agent I have ever dealt with.
James · 17 April 2019 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thanks James
★★★★★ 5/5
GoogleTestimonial from Janet:
“The service I received from Ibbett Mosely was brilliant. The team kept ne in touch every step of the way... I’d recommend Ibbett Mosely to anyone.”
Will · 17 April 2019 · Ibbett Mosely Sevenoaks
Agent replied · 24 August 2024
Thanks you
★★★★★ 5/5
GoogleA testimonial from Lauren:
“You have provided nothing but an exceptional and professional service. We are so grateful”.
Will · 16 April 2019 · Ibbett Mosely West Malling
★★★★★ 5/5
GoogleTestimonial from Bruce
"I would like to congratulate you and your colleagues on the professionalism of your approach. It makes a refreshing change from some of the estate agents we have consulted.”
Will · 15 April 2019 · Ibbett Mosely Borough Green
★★★★★ 5/5
GoogleTestimonial from Joanna
“Thanks so much for all you help in finding a buyer for my house … when I was flying about like a headless chicken before exchange, could not have done it without you.”
Will · 27 March 2019 · Ibbett Mosely Otford
★★★★★ 5/5
GoogleTestimonial from Phil
“I can't rate the service we received highly enough from the Tonbridge office. David and Jennifer were brilliant all the way through the process. I'd happily recommend Ibbett Mosely to others."
Will · 27 March 2019 · Ibbett Mosely Tonbridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.