Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotA professional and expert service
We had a very positive experience from making the initial enquiry through to exchange of contracts. Joe handled the negotiation with our buyer very professionally. Joe and Wayne kept us informed and explained anything that we were unsure of. From the acceptance of our offer through to the exchange of contracts took 8 weeks, and their professionalism, communication and guidance certainly helped with the speed and smoothness of the process. Thank you.
Ben · 30 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotGreat virtual tour
I have recently had some great communication and working with Joe. Honest and upfront, helpful and professional.I particularly liked the ability to not only view still photos of the property we were interested in but the virtual tour. Using the virtual tour helped us to view 360 degree images of the property and then make an informed decision to make an appointment and visit the property. It really has cut down on wasted visits to houses that don't meet our needs.
Robert · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Thank you for your review Mr Lankford. Kind regards, Joe.
★★★★★ 5/5
TrustpilotGreat tenant experience for almost 5…
Great tenant experience for almost 5 years, friendly, responsive and flexible staff. Highly recommend using them.
Nicoleta · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotGood and helpful and got us in has soon…
Good and helpful and got us in has soon has thay can all was there if you need them.
Josh · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotTop service and top team
Top service and top team - can’t recommend enough! Wayne certainly helps to make your dreams come true!
Michelle · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotWayne went the extra mile
Wayne was always available and responsive to all requests, in a courteous and polite manner in dealing with the sell and purchase of our property, even when he was on leave.If we did ever more in the future I would use Wayne and Hythe & Waterside again.
Ian · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 4/5
TrustpilotThey made it happen!
Despite numerous complications and delays, Wayne at Hythe & Waterside kept us updated regularly and worked hard to liaise between all parties and push the process through. We are grateful for his hard work!
Nicky · 29 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotHythe's number one Estate agent!
We've used Hythe & Waterside for a Holiday letting and 2 sales, really pleased. Wayne seems to be 'Mr Hythe' and is a mine of local property knowledge! We're just going through with a second sale with Waterside and am very impressed with their professional approach and their marketing skills, far more comprehensive than the virtual agents we research. Their 360-degree virtual viewing tours and incredible, you can almost look in the cupboard and under the bed, highly recommended!
Phil · 28 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotProfessional and friendly at all times.
Selling a property during a Pandemic isn't easy, however Wayne and Team helped us from start to finish and made the whole process as stress-free as possible. Even when our purchase collapsed, we felt confident enough to proceed with our sale.Wayne has the most sensible, no-nonsense approach to house selling. His first visit ( strictly adhering to all Covid19 rules) was straightforward and encouraging. A prospective buyer came to the office just as he was writing up initial details and Wayne told him about the property he had just valued and suggested he might like to view. Three days later our lovely buyer was ready to proceed. It had been many years since we last ventured into the property market and we feel Wayne steered and guided us, while ensuring we still felt in control,keeping us up to date with all aspects of the process, giving support and advice as needed. Although we had a buyer, Wayne still took a superb folio of photos with descriptions written in sensible, non-estate-agent style for inclusion on a national website. He was always ready to speak on the phone or make a home visit to go over paperwork. The rest of the team were always friendly and approachable when we phoned.We would totally recommend Waterside Sales and Lettings and will remember Wayne fondly from our new home in another county. Thanks, Wayne!
Henry · 26 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotDarren - the best agent
Darren has bent over backwards, gone the extra mile, way beyond the call of duty to make sure we secured the house. It would NOT have happened if Darren hadn't been there.Thank you 5000 stars.
MR · 23 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Thanks Philip for your honest and motivating review, makes all our hard work worth while, we promote quality of service and professionalism, having our ‘above and beyond’ ethos validated is superb, thank you for taking the time to comment, Darren.
★★★★★ 5/5
TrustpilotFriendly service
Friendly service, helpful and reliable and very supportive of needs!!
Chloe · 20 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 4/5
TrustpilotEfficient and good communication
Rating only, no written review.
M · 16 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotAmazing Service
Thank you Darren for an amazing and professional Lettings service! Found the whole experience easy from start to end. All round friendly guy, communicated everything I needed to know well, efficient and highly responsive to any further queries. Couldn’t fault it!
Josephine · 14 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotVery helpful and friendly service
Very helpful and friendly service, thoroughly recommended
Cathryn · 13 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotGot there in the end!
We have received excellent service from Hythe and Waterside and it has been a real team effort to get our sale over the line. Both Joe and Wayne have been professional and courteous throughout and we are very pleased we chose Hythe and Waterside to sell our home.
Barry · 13 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotElizabeth in Lettings has been great…
Elizabeth in Lettings has been great from the get go, she is communicative and speedy at that, she's gets things moving quickly and clearly cares about her tenants. Thanks so much guys for looking after us so far, you've been brilliant!
Lauren · 7 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotThis agency in on the ball in dealing…
This agency is on the ball in dealing with tenants issues. Their very professional and fulfil their obligation to look after any issues around your tenancy.I’ve dealt with numerous letting agencies before but this one is by far the best.
Charles · 7 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Dear Charles, Thank you for your kind review, we pride ourselves on our communication, approachability and knowledge. Kind Regards, Elizabeth
★★★★★ 5/5
TrustpilotVery easy to deal with
Very easy to deal with. Friendly staff
Brad · 7 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Dear Brad, Thank you for leaving this kind review. Very much appreciated!Kind Regards, Elizabeth Davies
★★★★★ 5/5
TrustpilotI viewed a property with Darren last…
I viewed a property with Darren last week in Hardly. Although the property was not exactly what I wanted Darren was extremely helpful friendly and professional throughout my viewing. He went out of his way to arrange another time for me and my view the property as well. A credit to the company.
Gary · 7 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotFirst time renting
Found them to be very helpful and informative with this being my first time renting. Elizabeth the agent I dealt with was great at communicating with me through out the whole process and keeping me up to date.
Mr · 3 April 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotSimply the best! ⭐️⭐️⭐️⭐️⭐️
HIGHLY RECOMMEND! The house is perfect for our needs, but even if it wasn’t, I would have taken it just for the reassurance of it being managed by Hythe and Waterside. During our property search we had become aware of the attitudes and practices of many other estate agents, so it was a relief to be met with Hythe and Waterside honest and friendly attitude. Their professionalism during the viewing, to turn up early, and take every safety precaution necessary, is what made us choose Hythe and Waterside.Since then, we were never left guessing where we were in the move, we were kept up to date at each stage, which helped us to plan what we needed to do and when.All our queries, (no matter how trivial) are answered swiftly and in a friendly manner, and every single time I have asked for help, I have received it; I think there is a lot to be said for that. I am very grateful for all their hard work, and for making our move easy and stress free, with special thanks to Elizabeth.In short, Hythe and Waterside conduct their business professionally, in a manner that is both friendly and honest. If this is how you want your property to be managed, or how you want to be treated as a tenant, I highly recommend Hythe and Waterside.
Lauren · 31 March 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Dear Lauren, thank you so much for the kind review. We are very happy to read that you have had a brilliant experience with us at Hythe and Waterside.
★★★★★ 5/5
TrustpilotStress free move.
Friendly and easy from start to finish. Approachable for any questions and quick to respond if they need to get back to you. Overall completely stress free move. All that is needed. Thanks Elizabeth!
James · 29 March 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
★★★★★ 5/5
TrustpilotThoroughly professional service
From start to finish, Darren @ Hythe and Waterside has looked after our application.Communication and updates have always been prompt.Darren has guided us professionally all the way through the application process to the successful conclusion of our letting.Would not hesitate to recommend his, and H&W services.Thank you so much.
William · 26 March 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
Agent replied · 19 June 2024
Thanks William for your positive review, organising your rental was a pleasure from start to finish, I hope you will both be very happy in your new home and look forward to seeing you when you’ve settled in, in a few weeks time. Thanks Darren 😊
★★★★★ 5/5
TrustpilotTrouble Free Purchase in Uncertain Times
We used Hythe and Waterside for a property purchase. Both Wayne and Joe have been brilliant throughout the process. From arranging the initial viewing and then being given the time to look around the property in our own time and without pressure was exactly what we needed. Follow up communications and negotiations around purchase price were all handled courteously and in a timely manner. Their service has led to a trouble free and speedy purchase and completion. This is exceptional when you consider all of this was done throughout the Covid-19 pandemic. Thanks guys.
Raymond · 21 March 2021 · Hythe and Waterside Lettings Southampton (Hotspur House)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
