Trusted Agent profile · Northamptonshire
★★★★★
2,114 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe staff are really great in the…
The staff are really great in the Daventry branch I’ve only ever had a good experience myself.Especially Nicole Ashden. There’s never been a bad vibe in sight it’s all friendly business!
Thank you Tom.
5/5
TrustpilotFive star service
I’d just like to thank Lisa Swinnerton and the team for a 5 star service. All issues have been dealt with in a timely manner and with positive outcomes. “Well done team”Andrew W
Thank you for leaving us a positive review!
5/5
GoogleI would throughly recommend Lisa at the Atherstone branch! Lisa was amazing. So helpful and efficient. Making the whole process from start to finish a breeze. One of the best estate agents I've ever dealt with. Thank you
This is lovely to hear, thank you!
5/5
GoogleWe have done our visit with Lisa. She was really lovely and friendly during our apartment viewing. She was patient and accommodating, allowing us the time we needed to make the right decision for our new home. The process was really quick and efficient. We highly recommend !
5/5
TrustpilotNikki from Atherstone branch…
Thank you Nikki from Atherstone branch for your time for showing us the property and patiently answering all our queries regarding the Rookery Farm Bungalow.You are very friendly person and your professional expertise was very helpful.Thank you again
Thank you!
5/5
TrustpilotVery please with how well the purchase…
Very please with how well the purchase of my property went through howkins and Harrison efficient and quick service
Thank you!
5/5
TrustpilotRookery farm
Nicky was really helpful in showcasing the house to us and was one of the nicest real estate agents we have ever met.
That's great to hear, thank you!
5/5
TrustpilotGood informative viewing and left us to…
Good informative viewing and left us to explore by ourselves and always able to answer any questions
Thank you!
5/5
TrustpilotWe have been using Howkins & Harrison…
We have been using Howkins & Harrison for many years to buying, selling or renting our properties. The company give an excellent service. Lisa Swinnerton deals with our rental properties, she is quick, efficient & very reliable. Huge asset to Howkins and Harrison.
Thank you very much!
4/5
GoogleVery supportive during the selling process, producing an excellent brochure, and dealing with viewings. Good at selling my property but little follow up once a sell is agreed.
Thank you for your review.
5/5
GoogleWe used Howkins and Harrison to sell our property. We purchased our new property through a different agent. We had lots of bumps along the way, however Jackie was a star. She helped to chase solicitors and other agents involved in the chain even though the purchase wasn't through them. We are very grateful for her help and advice along the way.
Thank you for leaving us a lovely review. We really appreciate it, and are glad that Jackie was able to help!
5/5
TrustpilotExtremely friendly and helpful
Howkins & Harrison have recently taken over from Ashby Lettings. Nick from the Ashby office came round today for the inspection. He explained the transition to us very clearly and ensured he’ll get the issues with the property sorted. Very pleasant and helpful and can’t ask for more!
Thank you so much for leaving us a great review, Ben. We are so glad our team could help.
5/5
TrustpilotNew to Howkins and Harrison
New to Howkins and Harrison and had an inspection with Nick from the Ashby branch. He was very polite and friendly and explained everything that he was doing and answered all my questions and was very reassuring.
Thank you for leaving us a review. We really appreciate it.
5/5
TrustpilotNick is a very friendly and…
Nick is a very friendly and professional chap , conducted a thorough inspection in a polite and friendly manner .Mr S Rooker
Thank you for leaving us a great review. We really appreciate it.
5/5
TrustpilotGreat experience
Howkins & Harrisons have recently taken over the letting company I have been dealing with throughout my tenancy. N from the Ashby Office came out today for a routine inspection and explained all of the transition to me, warm and friendly. Nice chap to deal with.
Thank you so much for leaving us a great review, Jack. We are so glad the team could help.
5/5
GoogleRating only, no written review.
Thank you, Charlotte.
5/5
GoogleWe purchased a house through Howkins & Harrison Rugby. The team there responded promptly to every communication. If they didn't have an answer they got it quickly and were accommodating to every viewing request. This was important as we needed the sale to happen within 3 1/2 weeks. They have a "can do", make it happen attitude. Great news for sellers and buyers alike. Thanks especially to Julie, Helen and Clare.
Thank you for leaving us a great review, Mark. We really appreciate it.
1/5
TrustpilotRUGBY - Start of the tenancy the windows were…
Start of the tenancy the windows were smashed and the house was mouldy., and the walls were falling to bits which they tried to hide with bad wallpaper throughout the tenancy asked agency and landlord multiple times for the house to have new windows as the house was freezing cold in the winter and was making me ill, the property did not even reach 18c! now we’ve left the property they are saying we need to clean the skirting boards (even through when we started the tenancy the skirting boards and walls were full of mould) saying we have caused the damage!, AVOID. they have not even tried to rectify any issues from our property throughout the tenancy and beyond not sorted the windows out and not done anything again! and the property is back on the market! on top of this as we was leaving someone finally came to look at the property (which turned out to be the landlord) which he lied to us about and said he was a “contractor” and he has still not fixed the windows after seeing the mess for himself. AVOID AVOID AVOID. they take on dodgy properties with dodgy landlords and don’t fix a single thing after tenancy ends even though they know full damn well the issues with the property! they had the audacity to then make us pay for the damage that was already there on the skirting boards even though we had cleaned the mould of the skirting boards at the start of the tenancyand before they try and say we left the property in a mess at the end i agree we did but only because we did not care in the end because of how we had been treated by this company.and in the end we said they could have the deposit to clean. they can try and deny it all but i have stacks and stacks of emails showing in the 1 and half years they did not fix the windows or the mould inside the property
Mr Read,I am sorry you feel that our service is of 1* quality. I am however glad to see that you agree that you did not respect the property and left the property in a mess. We work hard to create the best for each of our tenants and landlords and also for our staff. I understand that you are frustrated, but the offensive language you have used in your emails to our staff when they are carrying out the wishes of our landlord clients is not acceptable and as such, for us the matter is closed. We wish you well with your next home.
5/5
TrustpilotThat there in safe hands with this company
Cannot thank Lisa swinnerton enough for all she has done and continues to do for me in helping me secure my tenancy. Lisa went above and beyond to help me. Would highly recommend Howkins and Harrison and if you get the pleasure to deal with Lisa you’re in safe hands.Lisa is an asset to this company.
Thank you for your lovely review, Faye. We are so glad Lisa could help with securing your tenancy.
5/5
TrustpilotInspection day
Nikky from Howkins & Harrison Atherstone sent a very nice lad to inspect the house. He was very engaging and friendly. I am very impressed. Good job
Thank you for your kind review.
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent service received from Javed at Northampton. Highly recommended.
Thank you for leaving us a great review. We really appreciate it.
5/5
GoogleBrilliant service from Javed, was always available to update with clear information, would recommend .
Thank you, Sally.
5/5
Googleit was a good experience. they were very helpful. ı recommend that to everyone!
Thank you for leaving us a review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.
