Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse sale through Howkins & Harrison
We sold our house earlier this month with Howkins & Harrison and all of the team were friendly, helpful and professional. Julie initially came to value the property, with Clair taking over communication once the house was on the market. Claire was brilliant, one step ahead of everyone in the process. Although it took nearly a year through to completion, with many hiccups along the way Clair was giving us regular updates ensuring we were fully informed at every point. We achieved the best outcome in a difficult market, supported by great marketing. The level of professionalism and communication I have received has been second to none. I would highly recommend H&H without hesitation. Thank you Clair.
Georgina · 19 August 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotI have been with Howkins & Harrison for…
I have been with Howkins & Harrison for over 6 years and I feel I made friendships with the people there due to the relationship we developed and the constant professionalism. Over the years I worked closely with Lisa Swinnerton, the Arthestone Lettings Manager. I have never seen anyone have so much patience and faith in me and been so helpful in the moving and settling in process. I left and returned to H&H and was welcomed again with great warmth by Lisa and her team.
Mgcini · 17 June 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
GoogleMassive thank you to all the residential sales staff at the Rugby H&H branch. They smoothly guided me through the sales process from start to finish, and managed the (unconventional) buyer, defending our position when required. Julie was always swift to reply to communications and gave helpful practical advice when requested. Everyone was polite and professional. Smart, polished, charming without being too smooth for comfort.
I would have liked the staff to answer the phone with their name, not just "H&H". I had to ask / guess who I was talking to when I rang in - Julie / Claire / Jayne / etc.
Ian · 9 April 2026
Agent replied · 16 April 2026
Thank you for your review.
We also really appreciate your feedback regarding how we answer the phone. That’s a very fair point, and we’ll make sure to address this with the team to ensure a more personal and consistent experience going forward.
It was a pleasure working with you, and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. The Ashby de la Zouch sales team are first class. From Billy Arckless appraisal of the house, to superb and speedy marketing. They found lots of potential buyers and got them into the property quickly. Jackie Hazell was a star... keeping on top of the sales progress and making sure all parties solicitors, the buyers and me were informed at all stages.
Andrew · 22 June 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotEasy and simple
It was a fantastic experience from start to finish. Lisa was so kind and helpful and made both the viewing and the entire application process very easy. Not to mention the rest of the team that I interacted with over phone and email. Their online service made it super easy to sort everything out.
Rory · 18 August 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotA huge thank you to Nicole @ Daventry…
A huge thank you to Nicole @ Daventry for a great experience and a quick turn around! Everything was easy, well prepared and explained, process was quick and easy and Nicole was friendly, approachable and professional throughout! Thanks to all the staff that helped when contacting the office. Would definitely recommend.
Heidi · 27 August 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotMe and the wife had 3 days until…
Me and the wife had 3 days until completion of sale (out the blue) we were panicking about finding a home to rent and as soon as we contacted Sarah and the team they had us in a beautiful home in 4 days! They were absolutely fantastic throughout the process and very understanding of our circumstances. I would say it’s the best estate agent we’ve ever dealt with. Would highly recommend ⭐️ ⭐️⭐️⭐️⭐️
Daniel · 14 March 2026
Agent replied · 31 May 2026
Thank you!
★★★★★ 5/5
TrustpilotLisa made my move in very easy
Lisa (Swinnerton) made the experience of moving to my lovely temporary home, very seamless and easy. Arranging a rental was something I hadn't been involved with for years and all the regulations changed in May this year (2026). But from quickly arranging a viewing with a very cheerful reception, through to moving in, it was made as seamless as possible; with all inventory and contract paperwork dealt with swiftly and efficiently. Probably the greatest attribute for me is that Lisa is always available as soon as possible (usually immediately) to speak with on the phone if there are queries. This is so unusual in this 'Robot' age of AI. My contract and payment arrangements needed to be coordinated through my house insurance policy and this was no easy task. But Lisa was always at hand to try to help with getting this arrangement to work. Very pleased with Howkins and Harrison and with Lisa. I would recommend them without hesitation.
Julian · 8 July 2026
★★★★★ 5/5
TrustpilotThanks so much Maddie & Lauren
We bought a house via Howkins & Harrison Lutterworth and the team there were so friendly and helpful. We had a bit of a tricky time with our sale and Maddie & Lauren were always so helpful and supportive, offering advice throughout which was greatly appreciated. Thanks so much Maddie & Lauren - we are so happy to be in our new home!
Sophie · 18 September 2026
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents, amazing experience in our home. Drew Stuart is proffesional and helpful. Everyone is so friendly on the phone and in office. Got my full security deposit back which is unheared of.
Customer · 19 August 2026
Agent replied · 16 June 2024
Thank you!
★★★★★ 5/5
TrustpilotJess - Lettings, Howkins and Harrison Rugby
Thank you so much to Jess in the lettings team at the Rugby Branch Howkins and Harrison..Jess has consistently go over and above. She has helped with personalised support, visits, viewings, and with organising the setup of the part management of our rental property portfolio. Jess has outstanding organisational and communication skills and always does her job with a smile and a positive mindset, even when dealing with the occasionally difficult aspects of the job. Thank you very much Jess!
Christie · 13 May 2026
★★★★★ 5/5
TrustpilotNicole Ashenden in particular was so…
Nicole Ashenden in particular was so helpful arranging viewings, changes, negotiations, communication was excellent and Nicole kept me updated at every step for a completely smooth and stress free process. Thank you Nicole!
Andy · 19 August 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Jamie has gone above and beyond for us at Howkins & Harrison! From the first viewing we never felt rushed, never felt silly for calling to ask for updates, and we went back to view multiple times to get everything organised without issue. Communication was always speedy and Jamie was fantastic throughout sorting any and all problems and was such a breath of fresh air from other estate agents who almost put me off buying altogether, he wasn't pushy at all and he was transparent and trustworthy. We would definately go back to them if we want to move/sell in future! Thankyou to Jamie especially, and H&H team 😊
Elinor · 29 April 2026
★★★★★ 5/5
TrustpilotBig thanks!
Big thanks to Maddie and the rest of the team at H&H Lutterworth. Maddie sold our house and has been so lovely and helpful and kept me updated throughout. I've also been with lettings team for around 10 years and have always had a great experience - thank you to Lucy for our letting support. Would definitely recommend!
Rh · 15 September 2026
★★★★★ 5/5
TrustpilotHowkins & Harrison helped me sell my bungalow.
Howkins & Harrison helped me sell my property. As my main point of contact and leading the valuation and selling process, Clair was outstanding, professional and always available to help. Just to mention as an example; during the evaluation of the property, she was not pushy or overselling or over promising. Rather she tells things as they are, which in my personal experience it is a very rare and appealing quality in this industry. She was also reliable throughout the process, til completion.
BMM · 13 April 2026
★★★★★ 5/5
GoogleI recently completed a property sale with the support of Howkins & Harrison, and I was extremely impressed by the professionalism and commitment shown by Julie and Helen throughout the process.
The sale was particularly complex, involving a collapsed transaction just before exchange and a difficult personal dynamic with my ex-wife. Despite these challenges, Julie and Helen navigated the situation with exceptional tact, clarity, and efficiency. Their calm, proactive approach ensured that communication remained constructive and progress continued steadily.
Their experience and support were invaluable in turning a stressful situation into a successful outcome. I’m very grateful for their dedication and would highly recommend Howkins & Harrison, especially Julie and Helen, to anyone seeking a reliable and professional estate agency.
J · 23 April 2025
Agent replied · 26 May 2025
Thank you!
★★★★★ 5/5
TrustpilotRental property
We have a property which we rent through Howkins & Harrison which has undergone some repairs and refurbishment. Kieran at the Atherstone office was fantastic, he helped organise all the works, understood issues that occurred during the process and responded and resolved them quickly, with exceptional professionalism and integrity. He has been amazing for us to get the project done and putting the property back on the market. Highly recommended! Super work Kieran 🌟✨🌟
Andrea · 5 August 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotWe where buyers from Howkins and…
We where buyers from Howkins and Harrison nadene and Lynda could not do enough for us from multiple Lettings to view the bungalow constant updates from solicitors and vendors we felt this company gave us more personal care and fast responses to any questions we asked about the property felt they did more for us than our own estate agents selling our house can highly recommend this estate agents in Atherstone they give great details to buyers and sellers thank you nadene and Lynda from Craig and Tammy
Craig · 22 June 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
GoogleWe sold our house through Howkins & Harrison and were very satisfied by the service we received. We’re really grateful to Clair for helping us move successfully; she provided excellent support and communication from start to finish and was invaluable in chasing progress from the Solicitors when we really needed to move things on to complete the sale and the purchase of the house we were buying. Helen was also great as our other point of contact in the office.
Thanks!
Richard · 16 January 2026
★★★★★ 4/5
TrustpilotThe team at the Ashby Office of Howkins…
The team at the Ashby Office of Howkins are excellent in particular Jackie who is always helpful and productive in getting things moving and sorted
Claire · 20 June 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotLisa is one of the best lettings agents…
Lisa is one of the best lettings agents I have been lucky enough to find. Nothing is too much trouble, professional and personable. If you have one unit or multiple I would highly recommend.
Tiffany · 26 March 2026
Agent replied · 31 May 2026
Thank you!
★★★★★ 5/5
TrustpilotFriendly efficient & professional team
Linda has been very helpful during viewings. Billy & Matt have both been very proactive & given me a good insight into the local housing market. Tonni was thorough in suggesting alternative houses to consider. The whole team is friendly. efficient & professional.
Denise · 5 September 2026
★★★★★ 5/5
GoogleWe appointed Howkins & Harrison as our selling agents after we were dissatisfied with the level of service we were getting from our previous estate agents. As soon as we met Clair, we knew we had made the right decision. Clair and the H&H sales team were professional and efficient. We received immediate feedback from viewings and, once a sale was agreed, they recommended an excellent solicitor. Thanks Clair!
Sarah · 12 April 2025
Agent replied · 9 September 2025
Thank you!
★★★★★ 5/5
TrustpilotHowkins and Harrison Towcester
Howkins and Harrison Towcester.A long way to go in our sale but thought I'd write up a short review, about our experience with Howkins & Harrison, so far.Our time line was short, and we needed a quick change of agents. Karen and her team were super speedy to react and we were on the market within a few days. Service was great and the brochure and photo's were outstanding.Fast forward to viewings and Amy's ability to sell. Whilst my wife has dealt with most of the contact between H&H and ourselves, my understanding is Amy has been awesome and has a real knack of making potential buyers feel welcome.Fingers crossed it all goes well from here!
Scott · 12 November 2024
Agent replied · 24 December 2024
Thank you!
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