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Howards Estate Agents in Lowestoft, Great Yarmouth, Beccles and 1 more

4.8

★★★★★ Excellent

2,153 reviews across 5 offices and 3 platforms

www.howards.co.uk

Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,062

Reviews on Google

All 5 offices

Facebook logo

5.0 / 5

3

Reviews on Facebook

All 5 offices

Trustpilot logo

88

Reviews on Trustpilot

All 5 offices

Our offices

Howards Estate Agents's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,050 reviews on Google only. Show every review

5/5

Google

I have now exchanged contracts with great help from all of the team at Howards, every time I have either spoken on the phone or in person I have found everyone extremely friendly and helpful. Special thanks to Amy for all her help through the final process.

Peter · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Peter, Thank you for your lovely and detailed 5⭐⭐⭐⭐⭐ google review, i am so pleased that everything went through smoothly and may i personally take this opportunity in wishing you every happiness in your new home. Kind regards Mike and everyone @ Howards (sales)

2/5

Google

It’s difficult to take Howard’s as an estate agency seriously, It’s primarily an auctioneers. These launch day shenanigans really are patronising. We were shown around the meadow way property and it was like a cattle market with people encroaching on our time slot. Then it was just a game with the highest bidder winning. Regardless of the customers position the highest bid won, Then a week or so later we were phoned to say the buyers had pulled out surprise surprise! I would strongly recommend you do what the other estate agents do and sell!

Phil · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Phil, thank you for taking the time to leave us a google review, we are sadden to hear about your thoughts. This is such a shame as I know personally how much we wanted to help you and your partner find the perfect home to enable you to be closer to family. Unfortunately we were instructed to do an open day on the property which you expressed an interest in as this was more convenient and suitable for the client whom was selling. Here at Howards we endeavour to give all parties the 5* customer service they deserve, if you would like to discuss this further please do give the office a call on 01502 569416 and we would be happy to assist.

5/5

Google

Amy Lugo went above and beyond once we had accepted an offer on the house we were selling. It was particularly difficult on occasions but Amy ensured we were kept fully updated regularly all the way to completion and we are very grateful.

Maria · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Thank you Maria for taking the time to leave us a 5* review I will pass your kind words onto Amy. We wish you all the best in your new home - Kindest regards Georgia Lee (Sales) ⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

Purchased house being sold by Howards. Very helpful. Ben, Mike, Amy and the rest of the branch were on hand to see the purchase through to completion. Katie was also good to deal with regarding discussing letting options.

Alex · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Alex, Thank you for leaving your 5⭐⭐⭐⭐⭐ review, i know its been a long road and you've had your fair share of 'issues' with other members of our profession, but we are so pleased we finally got there!!. We hope you have a lovely Christmas in your beautiful new bungalow. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Amy was brilliant,kept me informed at every opportunity, if I have any queries she would get onto it straight away. Excellent customer service. I was extremely happy with the support and care that Amy provided.She made buy a property more less stressful.Thank you

Jenn · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Jenn, Thank you so much for your lovely and detailed 5⭐⭐⭐⭐⭐ google review, its lovely to hear the level of customer service received from Amy has reached the levels we constantly strive for, i will pass on your very kind words and may i take this opportunity in wishing you every happiness in your new home. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

NICOLA!!!!! What an outstanding character! I cannot sing her praises enough nor do her any justice in this short review. We have been battling back and forth with an exchange date since June with a very long chain. Howards Estate Agent is our sellers agent but Nicola's dedication to see us all through to the end has proved not only invaluable; but made the entire process stress free. Nicola has provided us with regular up to date progress, messaged us late evenings and even during her holidays!!! I have been in sales my whole career and I have never met a more dedicated, passionate, and caring individual like Nicola! She not only kept us calm and reassured throughout these tough few months but also kept the entire chain moving forward. I truly hope that Howards know what a true diamond they have and we THANK YOU from the bottom of our hearts for a five star professional service!!PositiveResponsiveness, Professionalism

Naz · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Naz, Thank you so much for leaving such a lovely 5⭐⭐⭐⭐⭐ review, i am so pleased that the level of service you have received from Nicola has been 'above and beyond' your expectations. It means alot when clients take the time to leave such a detailed review. Naturally i will pass on your kind words to Nicola and wish you and your family every happiness for the future. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I have always found Howards Estate Agents to be kind, helpful and very good at sorting any issues I may have. I usually deal with Jacquie Skipper, she is a lovely lady, always there to help. I have found her to be very professional and very patient in replying to my many questions or queries. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Sheena · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Sheena, thank you for your 5* review, I really do appreciate you taking the time to complete this. Regards Jacquie Skipper - Property Management

5/5

Google

Over 22 years of dealing with Howard's shows it to be top class in helping its customers,. Latest contact was with Ben who was outstanding in helping my son buy his first house . I highly recommend Howard's

Peter · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Peter Thank you so much for kind words and 5⭐⭐⭐⭐⭐ google review. I am so pleased to see that the service received from Ben and the rest of the team has reached the levels we constantly strive for. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I would just like to say that since contacting your branch of Howards in Lowestoft, Sean Baney has been extremely helpful. He has been patient in listening to my needs and requests and has responded well to try and accommodate our limited time spaces to attend viewings. Sean has been friendly and polite on each call, and has kept in good communication throughout this process so far. This has helped ease the enormous stress of trying to find a new home.

Rita · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Rita, thank you so much for your glowing 5 ⭐⭐⭐⭐⭐ google review, its lovely to hear that Sean provided you with the level of service we constantly strive for. kind regards mike and everyone @ Howards (sales)

5/5

Google

We recently purchased a property via Howard’s and had a few issues upon completion with relation to access to the property with keys missing! Amy was very helpful and went the extra mile to get the issue resolved. This was a stressful time but Amy was very professional with swift action to resolve the issue. I’d highly recommend using Howard’s especially with Amy’s high level of aftercare.PositiveResponsiveness, Professionalism

Dean · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Dean thank you for your lovely 5⭐⭐⭐⭐⭐ review, its great to hear that you are receiving the level of service we constantly strive for. I will pass on your very kind words to Georgia. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

The Howards team have been great to deal with, in particular Georgia Lee who has been super responsive. Georgia has been quick and efficient regarding the sale of my property…only on the market a couple of weeks and sold already! Thank you Howards!!PositiveResponsiveness, Professionalism

Simone · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Simone, Thank you so much for leaving your wonderful 5⭐⭐⭐⭐⭐ review, its lovely to hear that the service received from the team and especially Georgia has reached the levels we constantly strive for. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Having recently sold a house through Howards, we were very impressed with service received. Always being kept unto date through out the sales process, and very helpful when questions were asked. We fully recommend Howards, and Im sure if we need an estate agent in the future Howards will be defently first on our list.

Woodytheparrot · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Paul thank you so much for your lovely 5⭐⭐⭐⭐⭐ google review its great to hear the level of service you have received has reached the levels we constantly strive for, may i take this opportunity is wishing you every happiness in your new lovely home. kind regards Mike and everyone @ Howards (sales)

5/5

Google

I’m currently looking to buy a house for myself/renovation. I I contacted Howards and spoke to Georgia and I must say she has been very good with myself, trying to find me that “perfect house”. She’s always happy to help whenever I have questions and points me in the right direction. Constantly polite and on the ball with the market. So Thankyou Georgia! Hopefully I’ll have that house soon!

Liam · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Liam , thank you so much for your glowing 5 ⭐⭐⭐⭐⭐ google review, its lovely to hear that our Georgia provided you with the level of service we constantly strive for. kind regards mike and everyone @ Howards (sales)

5/5

Google

After initially having some reservations about purchasing a buy to let Georgia has recently provided me with some invaluable information about the whole process. Potential income for various priced properties was one thing we discussed, she demonstrated an expert knowledge of the estate agent industry, something which will assist me greatly when buying my first rental property. Her hard working attitude was clear to see, she was very professional and always has a smile on her face. She's a great attribute to Howard's, and always a pleasure to deal with, they certainly have a gem in Georgia.PositiveProfessionalism

Richard · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Thank you Richard Turrell for taking the time to leave such a glowing review regarding the service which you have received from our Georgia. We are delighted to hear about your 5* experience.⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

All i can say is Ben Seaman has been incredible. Not only is he so responsive and professional, he goes above and beyond to help. Ben, Lara and Kate have been excellent with managing our buy to let portfolio and as i am 2 hours away in Essex so it give me such reassurance that i know my tenants and i are in good hands. But a special mention to Ben who goes above and beyond with chasing unreliable contractors to do works on my recent refurb and always coming up with a solution and not a problem. Ben you are a huge asset to the team and the Company. I highly recommend. Thank you for all you do. Here's to many more properties coming your way to manage. Glen RussellPositiveResponsiveness, Professionalism

Glen · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Thank you Glen for the wonderful review for our Ben :)

5/5

Google

My partner and I have bought a house from another estate agent and have had a terrible experience throughout. I have spoken with Georgia at Howard’s Lowestoft and she has been very professional and knowledgeable, I wish we could have bought the house from her and if and when we ever come to sell our home we will be using Howard’s thanks to Georgia.

Bethany · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Thank you Bethany for leaving such a wonderful and in depth review, we are sorry to hear about your experience with another local agent however we are pleased to hear that Georgia made this stressful situation a more easier one for you, we are always here to help and assist where possible! We cant wait to help you in the future and to give you the customer service which you deserve from start to finish, we wish you all the best going forward in your new home! - Kindest regards Sales Department ⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

I've sold my house with Howards and just want to say a massive thank you to Ben, Sean and Georgia. They all made it a really quick and easy experience, always on the other end of the phone to help. Fantastic service!PositiveProfessionalism

Andrew · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Andrew Collier, Thank you for taking the time to leave such a glowing 5* review regarding your experience with Georgia, Sean and Ben.⭐⭐⭐⭐⭐ It has been a delight dealing with yourself! We love to receive feedback such as this! I will pass on your very kind words to the team. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I write this review with a great deal of thanks to Howard’s Estate Agents and Sean in particular for there help and support through what has proven to be a very frustrating time over the long sale of our property. Howard’s acted in a professional and honest manner in getting our property onto the market to get it exchanged ready for completion, even though they knew that if our property was sold through another agency they wouldn’t receive any fee’s for there time and hard work, but still insisted on helping us to get our property sold. We had more calls and emails from Howard’s in that week, than we had in a month from the other estate agents we had our property up with. We can not thank them enough for their professionalism, skills and honesty in the manor that they have dealt with our house sale. If we ever do decide to buy or sell another property or recommend a agency to someone we would have no hesitation in using or recommending Howard’s as that agency. Thank you to everyone at Howard’s for being there when we needed you. Diane & Graham Belsey

Graham · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Graham & Diane, Thank you so much for leaving such a wonderful and detailed 5⭐⭐⭐⭐⭐ review. From the outset you were always honest and open to your situation and i am so pleased that just by getting us involved stimulated your previous agent and purchaser into gear. May i personally take this opportunity in wishing you every happiness in your new home. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Everyone at Howard’s have been incredibly helpful in supporting us with our first house purchase. Since we’ve had a unique situation with completing, a very unhelpful and unorganised solicitors to deal with on the other end and our purchase beginning back in May 2021!! Sean and Amy have been incredible for chasing these solicitors and pushing for answers or actions required for us to move to the next steps and finalise. Finally, we complete this week. I’m on a first name basis with lots of staff at Howard’s, all incredibly patient and professional. Very responsive and most definitely made the process easier as I was never chasing them to do the things they said they would do.PositiveResponsiveness, Quality, Professionalism

Lucy · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Lucy, Thank you so much for leaving such a lovely and detailed 5⭐⭐⭐⭐⭐ google review. Its lovely to hear that the service you have received from Sean & Amy has reached the levels we constantly strive for. I will pass on your very kind words and may i take this opportunity in wishing you many many congratulations on (finally!) completing on your dream home. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Very good estate agency, recently used them to market my property. Very responsive to phone calls and emails. Amy was our move manager and she went above and beyond to deliver us a first class service! Can’t thank her and the team enough.

Gary · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Gary, Thank you so much for leaving your 5⭐⭐⭐⭐⭐ google review, it lovely to hear the customer service you have received from Amy has reached the levels we constantly strive for. On a personal note I would like to take this opportunity in thanking you for 'extreme patience and understanding' on what has been a very tricky chain and sales process, i wish you every happiness in your new home. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

All the staff have been brilliant in the sale of our house special call out to Amy, Ben and Georgia. I would highly recommend Howards and all it staff. They kept us up to date and fully involved in the process. Big, Big thank you to all of you

Esther · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Esther, thank you so much for your very kind words, its lovely to hear that the service you are receiving from Ben & Georgia has reached the levels we constantly strive for. May I take this opportunity in wishing you and Brian a merry Christmas and a here's to a fun packed 2022. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

We are currently purchasing a property through Howards. Not living local to Lowestoft has made the process of house hunting quite a challenge in the past few months and we really appreciated how Georgia was able to offer us the flexibility of a virtual viewing to enable us to see the property when our visit dates to Lowestoft didn’t match up with the open house date and therefore save us 6 hours driving and a whole lot of petrol! She has also been brilliant at communicating with us throughout the offer and acceptance stages and highly efficiently and honestly too! So good to deal with someone who is positive and enthusiastic and - most of all - genuine…..Love the fact that Georgia is driven by a moral purpose to treat others as she would like to be treated. It’s also my husband and my values to want to make a positive difference to the lives of other people and we feel we are in safe and trustworthy hands with both Georgia and indeed the Lowestoft Howards branch as a whole.

Caroline · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Caroline May , Thank you so much for your very kind words and 5⭐⭐⭐⭐⭐ google review. Its always lovely to hear that the level of service we constantly strive for has been received. I will pass on your comments to Georgia . Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I have recently worked with Georgia at Howards purchasing a property. Georgia has been extremely helpful all the way through the purchase especially when my solicitors weren’t. She was always the first to update me on any progress before anyone else, even when there were a few hiccups along the way, which were no fault of her own, and did so in a friendly professional manner. Georgia also made time in her very busy diary to fit us in to view the property multiple times even though it wasn’t beneficial for her to do so. Georgia gave me the confidence to work with Howards again whether this would be selling or buying. Thanks for all your help and supportPositiveProfessionalism

Joe · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Joe, thank you so much for your lovely 5 ⭐⭐⭐⭐⭐ google review, its lovely to hear that 'our' Georgia provided you with the level of service we constantly strive for. kind regards mike and everyone @ Howards (sales)

5/5

Google

We are currently going through the process of buying a house, and cannot praise all the help and communication we have had from Georgia Lee. She has been so kind and considerate, has kept us up to date with everything and has literally held our hand through it all! Something we very much appreciate. Would highly recommend Georgia, her knowledge in the business is second to none.

Tracey · 16 June 2022 · Howards Estate Agents Lowestoft

Agent replied · 15 June 2024

Dear Tracey, thank you so much for leaving your lovely 5⭐⭐⭐⭐⭐ google review and kind words which i pass onto Georgia. Its always great top hear that the levels of service we constantly strive for has been reached. kind regards Mike and everyone @ Howards (sales)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Howards Estate Agents is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Howards Estate Agents

Which Howards Estate Agents office has the most reviews?

Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.

Where are the Howards Estate Agents offices?

The five Howards Estate Agents offices, by town:

Has Howards Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.

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