Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
GoogleNadia was a very helpful and friendly agent with good communication and a very relaxed approach to our viewing, thank you
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleGood experience. Nadia was an excellent help. Kind and knowledgeable about everything we needed. Perfect service. Thanks for all the help. Would recommend Howards.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
1/5
GoogleContacted the office to obtain more details about a property. Spoke to someone, who came across very disinterested and other than giving me the house number did not give any further information, even when prompted. They could not even be bothered to take my details, incase they might have something else of interest.. After being unable to find the property on google street view, I phoned back and spoke to the "concierge" service as Beccles had not picked up the phone. They were next to useless, not even being able to find the property on their system. I then looked at the Howards website, which contained even less information the Rightmove. It's service like this that makes one wonder why estate agents exist - in 2022 information is readily available on the internet - one should question as to what companies like this actually add to the process, apart from a hefty commission?
Hello, we're sorry to hear about your situation. This isn't the five star level of service we strive for. However, we cannot find your details in our system, if you'd like to discuss this further, please email cara.hawkins@howards.co.uk with details and we will ensure we investigate this for you. Thank you
5/5
GoogleI am in the process of selling a property through Howards estate agent Beccles, the service has been excellent, I’ve been very well informed throughout the process and felt in really good hands , Cara and the Beccles team has made the sale effortless and stress free
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleHowards have been very helpful with my task, in finding a new home in Beccles Suffolk. Amber Betts (Beccles Agents) has always been encouraging, attentive and is giving very good advice and service. Thank you Amy, Good News Exchange of Contracts, thank you for all your Support, along side the rest of the team, at Lowestoft and Beccles.
Thank you for your lovely 5* review, I will pass on your kind comments to Amber and I'm glad you are getting a good service so far, hopefully she finds you your next home soon! Cara Hawkins- Branch Manager
5/5
GoogleNadia Godbold Nadia was extremely helpful when me and my partner bought our first house. Patient and understanding. I’d definitely recommend Howards and Nadia.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleFantastic service from Nadia and the whole team at Beccles. Would recommend to anyone wishing to sell . Amy Lugo was excellent in keeping us updated during the sales process so that we always were aware of what was happening.
Thank you for your kind words David! I'll pass it on to Nadia and rest of the team. Many thanks, Cara Hawkins Branch Manager
5/5
GoogleNadia was really helpful in recommending a great mortgage advisor. She kept in touch after the appointment and made sure I got the information I needed. Great customer service.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleCara was fantastic. She managed to sell two of my properties in a short space of time and both for the asking price. Would highly recommend. She was professional and kept me updated regularly.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
4/5
GoogleI was pleased with the way Cara, the branch manager, marketed my property for sale, making any amendments as necessary, and the professional manner in which Nadia and Amber conducted themselves during the viewings. The only reason that I cannot give five stars is due to the hand over from the team I knew (Cara, Nadia and Amber) once a buyer had been found, to the Move Manager. When you are going through such an important process, continuity in dealing with the people with whom you have a rapport is very important. I never met the Move Manager and the individual never came to see my property, so I felt no connection and frankly, this person did not inspire confidence. If I had met the Move Manager at the outset, I would not have instructed Howards.
Thank you for your lovely 4* review and feedback Emma. We are very glad you were happy with the service you received form Cara, Nadia and Amber who are always working front of house. However, we are sorry to hear of your experience with our after sales. Your comments will be taken on board and we are currently transitioning to having a move manager physically in our branch in the very near future. We are sincerely grateful that you did instruct Howards for your move Emma and we wish you all the very best in the future. Many thanks, Cara and the Howards team.
5/5
GoogleHighly recommend Howards! A massive shout out Nadia for all of her help too! She was extremely knowledgeable of the area and helped us from start to finish - nothing was too much to ask.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleAll the staff are friendly, helpful and efficient, nothing is too much trouble. Amber Betts has been particularly helpful during my on going search for a property with regular phone calls and updates. I would therefore highly recommend using Howards estate agents.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. Hopefully we find you something soon! Many thanks, Cara Hawkins- Branch Manager
5/5
GoogleDefinitely recommend the Beccles team! Especially one of the team members ( Senior Residential Sales Consultant ) Nadia ! Nadia was so helpful throughout the whole process. Her professional & knowledgeable approach made our experience so easy & we were updated each step of the way Thank you so much !
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleI’ve recently been dealing with Howard’s in Beccles. I just wanted to say Nadia in particular has been the most helpful and kind person. Nothing is ever a problem when I’ve asked. I couldn’t recommend Nadia enough. Thank you again and I look forward to having you help me in the future!
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleIt was a pleasure to meet Cara. She was enthusiastic and caring throughout the process, plus considerate to our needs. Communication was excellent, with honest helpful advice. I would definitely recommend Cara and her team at Howard’s.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. Many thanks, Cara and the Howards team.
5/5
GoogleCara and her team were simply brilliant throughout the whole process of selling my property, which indecently sold within the first month of being on the market. I would have no hesitation in recommending Howards and Cara's team to anyone wanting to sell their house.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. Many thanks, Cara and the Howards team.
5/5
GoogleI have had excellent service from Howards Estate Agents in Beccles throughout the whole process of purchasing my property. From the first meeting at viewing, my now purchased property to the exchange of contracts and completion date. I would like to give a special mention to Amy Lugo who has kept me posted with updates throughout this process and has made the whole transaction stress free. Thank you.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. Many thanks, Cara and the Howards team.
5/5
GoogleNadia and Amy dealt with our purchase - which became very complicated! Amy remained calm and professional throughout and we knew we could trust her to source all the information we needed and to keep on top of the complex chain at all times. Amy responded to emails promptly and got back to us as soon as she had information, which really eased the process of quite a stressful situation. We wouldn't hesitate to recommend Howards Estate Agents Beccles - they are extremely professional, but particular thanks to Amy, who I must have driven mad due to all the emails and phone calls! Superb ***
Thank you for your kinds words! We'll pass it on to Nadia and Amy. I know it hasn't been a straight forward sale however I'm glad we got there in the end! Amy has been working so hard, so we are pleased we've exchanged. We wish you all the best! Many thanks, Cara Hawkins, Branch Manager.
5/5
GoogleThank you so much to Howards for all your help. Best estate agents ever. So speedy and efficient. Was lucky enough to have Cara help me and my partner get our first home. Her customer service was second to none, she went above and beyond and she even got us a little “New Home” card. Highly recommend
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleWe highly recommend Howards in Beccles. Cara has done everything possible right from the start to make us feel confident and comfortable while selling our house. Cara was the only agent that we spoke too that gave us good advice as well as being genuine and not pushy. We will definitely be recommending Howards and Cara to any of our family and friends that are thinking of moving.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleAs I do not live in the house for which Howards are the selling agents I have only met their Residential Branch Manager Cara Hawkins once, at the beginning of the process. I found her to be extremely well-organised, positive and capable, and I was glad that she was handling the sale. I am pleased to say that, as expected, progress has been very good.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleNadia has been most helpful and diligent throughout our selling process. Out of all the estate agents who we engaged to try to sell our property, Howards have delivered far and above the most viewings and this has ultimately led to the sale. Many thanks.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleCara and the team at Beccles Howards have been fantastic. From the first meeting Cara was friendly and enthusiastic about our property which filled us with confidence she could sell our home. Cara and the team have shown high levels of professionalism throughout and have delivered everything they said. We would highly recommend using Howards Beccles! Thanks Cara, Nadia, Amy and the whole team
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou so much for your kind comments. We wish you all the very best! Many thanks, Cara and the Howards team.
5/5
GoogleI would recommend Howard’s. They have been extremely supportive throughout my house selling and have always been there to call or email. Thankyou! Amber in particular was really good at being so understanding and appreciate all the hard work she did throughout the process. Also Amy for the exchange was great in chasing things up. A good team everyone!!
Hi Melissa, Thank your for your kind words, I will pass them on to Amber & Amy, wishing you all the best, Kind Regards Cara Hawkins - Branch Manager
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The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
