Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a very lovely and professional service from the lovely Nadia. Could not be more helpful
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleVery friendly and efficient service - Nadia kept us well informed throughout
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleI wanted to buy a mansion and couldn’t find one so I went in and met Nadia who helped me find the mansion for me, now I live like a king!
Thank you for your lovely 5* review and feedback. We are glad that you now live like a king! :-) Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleMany thanks to Cara , Nadia , & Amy , for their hard work ! Always kept me fully informed about the sale , & purchase process , first class service !
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thankyou for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleSpoke with Nadia about selling my property, she was wonderful and talked me through all the steps, Very polite, friendly & professional!
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleI spoke to Nadia to enquire about a property I had seen advertised. She was very polite and helpful, and was able to answer all the questions I asked. Great service 😊 …
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleSearching for a substantial property to relocate to for me my five dogs and three hamsters, I had the pleasure of meeting nadia, she went above and beyond to help me find the right property and took all the fuss out of the buying process, thanks again and well done!
Thank you for your lovely 5* review and feedback. We hope you and the fur babies are settled in your new home! Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleThe staff were extremely helpful and kind throughout the house sale. I very much felt looked after by Cara and Amy. Would definitely use again.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleI called the office interested in a property for BTL. Nadia was so helpful and offered some great advice! As a new BTL investor I was very unsure what to do and she was fantastic and made me feel a lot better about the process ☺️
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
1/5
GoogleI am absolutely disgusted, I phoned to arrange a viewing on a house, they asked if I had a mortgage sorted and what deposit I would be putting down on the house. I told her who my mortgage was with and how much deposit I was putting down. I was then told that the vender had stipulated that I would have to speak to Howard’s mortgage advisor before I could view the property. I felt I was being blackmailed into using their services, despite already having a large deposit and mortgage sorted. A potential sale lost there because of their greed.
Hello there, Firstly we would like to say that we are extremely disappointed to hear of your most recent experience and we do take your comments seriously. As a company we always ask questions that we deem as relevant, in order to introduce the very best buyers to our clients. We have a duty of care and show due diligence at every stage to all of our vendors, with some vendors stipulating that we only showcase their property to potential viewers that have been verified financially in house, this by no means, sanctions viewers to use any of our in house services or products. We would never ever turn any prospective buyer away from viewing any of our properties, we would simply refer back to our vendor and ask if they are still happy to show you around without any financial verification which was explained to you. We are saddened to hear that you felt blackmailed and this is certainly not how we wish to portray or operate our business in any way, shape of form. As we say, we have taken your comments on board and we hope to deal with you again in the near future in the hope to rectify any negative previous experience. In the event you still wish to view this property, please don’t hesitate to get in touch. We wish you all the best in your property search, Many Thanks, Cara Childerhouse Senior Branch Manager
5/5
GoogleNadia was the most efficient estate agent ever!! No waiting for emails . She was straight on the phone sorting any issues out. Pure brilliant. They are lucky to have her ❤️
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleSeeking to retire to Beccles, we contacted several estate agents to view suitable properties over the past 9 months. Our task was made more difficult as we lived over a two hour drive away. Nadia at Howards stood out among the agents we dealt with. At every viewing, she was always punctual, polite, professional and very friendly and helpful, giving us much needed advice as we knew little about the area. Nothing was too much trouble for her and we would have no hesitation in recommending both her and her company to other buyers and sellers in the area.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
TrustpilotThank you all at Howards
Thank you all at Howards, Janette, Claire, Cheyenne,For 5 star Service Thanks Martin
5/5
TrustpilotGood viewing
David was professional, polite, and informative, although we won't be buying the property we viewed the experience was worth it.
1/5
TrustpilotLet me down at worse time only bothered…
Let me down at worse time only bothered about selling at any cost to you untrustworthy and nasty with it
1/5
TrustpilotI am absolutely disgusted
I am absolutely disgusted, I phoned to arrange a viewing on a house, they asked if I had a mortgage sorted and what deposit I would be putting down on the house. I told her who my mortgage was with and how much deposit I was putting down. I was then told that the vender had stipulated that I would have to speak to Howard’s mortgage advisor before I could view the property. I felt I was being blackmailed into using their services, despite already having a large deposit and mortgage sorted. A potential sale lost there because of their greed.
5/5
TrustpilotFantastic Customer Service
We were renting with Howard's for about 4 to 5 years and when we left to move in with my mum for financial reasons. Zara Zawadski was nothing short of amazing. Zara helped us with all the things we needed to finalise our tenancy and her customer service was fantastic. Fantastic customer service in a world where that is hard to find. Thank you Zara 😊
5/5
TrustpilotPleasant staff
Nothing seems to be to much for Molly, such a pleasant and helpful young lady. It's been a pleasure dealing with her. She's an asset to any firm.
5/5
GoogleDaniel at Howards Great Yarmouth provided me with a 1st class service. His presentation was excellent, and his knowledge of property was a great help.
Thank you for your review Michael. All the best for the future. Kind regards- Daniel Denney- Howards Estate Agents
5/5
GoogleExcellent customer service and communication throughout the whole process. ⭐️
Hi William, thank you ever so much for your kind review about us here at Howards, Long Stratton- your feedback will be passed onto the team! We wish you all the best in your new home!
5/5
GoogleA professional, friendly team that went over and above to support me getting ready for my sale. They were on hand to take calls and kept me fully updated every step! I couldn’t have asked for morePositiveProfessionalism
Hi Liesa, thank you ever so much for your kind words on the service you received from Janette at Howards, Long Stratton! We are glad we could help you get sold and look forward to you being in your new home!
5/5
GoogleCara was so helpful and friendly, thank you so much.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleBig thank you to Cara for always being so helpful! Highly recommend
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleHelped by Nadia she was incredibly helpful and very knowledgeable and friendly! Thankyou
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
