Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
GoogleThe staff were extremely helpful and kind throughout the house sale. I very much felt looked after by Cara and Amy. Would definitely use again.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleI called the office interested in a property for BTL. Nadia was so helpful and offered some great advice! As a new BTL investor I was very unsure what to do and she was fantastic and made me feel a lot better about the process ☺️
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
1/5
GoogleI am absolutely disgusted, I phoned to arrange a viewing on a house, they asked if I had a mortgage sorted and what deposit I would be putting down on the house. I told her who my mortgage was with and how much deposit I was putting down. I was then told that the vender had stipulated that I would have to speak to Howard’s mortgage advisor before I could view the property. I felt I was being blackmailed into using their services, despite already having a large deposit and mortgage sorted. A potential sale lost there because of their greed.
Hello there, Firstly we would like to say that we are extremely disappointed to hear of your most recent experience and we do take your comments seriously. As a company we always ask questions that we deem as relevant, in order to introduce the very best buyers to our clients. We have a duty of care and show due diligence at every stage to all of our vendors, with some vendors stipulating that we only showcase their property to potential viewers that have been verified financially in house, this by no means, sanctions viewers to use any of our in house services or products. We would never ever turn any prospective buyer away from viewing any of our properties, we would simply refer back to our vendor and ask if they are still happy to show you around without any financial verification which was explained to you. We are saddened to hear that you felt blackmailed and this is certainly not how we wish to portray or operate our business in any way, shape of form. As we say, we have taken your comments on board and we hope to deal with you again in the near future in the hope to rectify any negative previous experience. In the event you still wish to view this property, please don’t hesitate to get in touch. We wish you all the best in your property search, Many Thanks, Cara Childerhouse Senior Branch Manager
5/5
GoogleNadia was the most efficient estate agent ever!! No waiting for emails . She was straight on the phone sorting any issues out. Pure brilliant. They are lucky to have her ❤️
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleSeeking to retire to Beccles, we contacted several estate agents to view suitable properties over the past 9 months. Our task was made more difficult as we lived over a two hour drive away. Nadia at Howards stood out among the agents we dealt with. At every viewing, she was always punctual, polite, professional and very friendly and helpful, giving us much needed advice as we knew little about the area. Nothing was too much trouble for her and we would have no hesitation in recommending both her and her company to other buyers and sellers in the area.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager
5/5
GoogleDaniel at Howards Great Yarmouth provided me with a 1st class service. His presentation was excellent, and his knowledge of property was a great help.
Thank you for your review Michael. All the best for the future. Kind regards- Daniel Denney- Howards Estate Agents
5/5
GoogleExcellent customer service and communication throughout the whole process. ⭐️
Hi William, thank you ever so much for your kind review about us here at Howards, Long Stratton- your feedback will be passed onto the team! We wish you all the best in your new home!
5/5
GoogleA professional, friendly team that went over and above to support me getting ready for my sale. They were on hand to take calls and kept me fully updated every step! I couldn’t have asked for morePositiveProfessionalism
Hi Liesa, thank you ever so much for your kind words on the service you received from Janette at Howards, Long Stratton! We are glad we could help you get sold and look forward to you being in your new home!
5/5
GoogleCara was so helpful and friendly, thank you so much.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleBig thank you to Cara for always being so helpful! Highly recommend
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleHelped by Nadia she was incredibly helpful and very knowledgeable and friendly! Thankyou
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleVery helpful and polite. Could not fault them special shout out to Nadia Godbold.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team
5/5
GoogleCara is very professional and knowledgeable. I would not hesitate to recommend!
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleNadia is super helpful and friendly, she is very efficient too! Thank you for all of your help
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleBrilliant customer service from Cara, would definitely recommend to anyone ☺️
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleCan't fault the service. Nadia was clear, helpful and answered my queries in a highly professional manner.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team
5/5
GoogleTyron was excellent, super friendly and helpful with everything! Very professional highly recommend
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleAmazing service from Tyron will 100% be recommending him to my friends, polite and knowledgeable.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
5/5
GoogleWould definitely recommend, in particular Nadia gives a great service. 5 stars!
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleGreat service and can't recommend enough! Thanks to Nadia in particular for guiding us clearly through the essentials!
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team
5/5
GoogleExcellent service from Nadia. I was well informed and she was always available when I had questions
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleNadia Godbold was incredible helping with my parents sale would highly recommend 👌 will be using again in the future …
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
Google5 star service from Nadia! She is always friendly and keeps me up to date.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments, we'll pass it onto Nadia. Many thanks, Cara and the Howards team.
5/5
GoogleHaving worked with Cara for many years, she is reliable, trustworthy and above all professional.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
