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5/5
GoogleI spoke with Mark this morning and he was super friendly and really helpful. He made me feel at ease and was happy to answer any questions I had. My first experience with Howards exceeded my expectations speaking with Mark as some estate agents I have spoken with have certainly not been as friendly and helpful! Thank you Mark, 5* for you!
Carly Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hi Carly, thank you for your 5 βββββ review for Mark. I'll be sure to pass over your comments. Kind Regards, Ben Seaman | Assistant Branch Manager (Lettings)
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5/5
GoogleCurrently purchasing a property from Howards estate agents in Lowestoft, very impressed with the service we have received so far. A special thanks to Georgia and Amy who are very knowledgeable, and have kept us informed every step of the way so far . We would definitely recommend Howards estate agents.
Rob and Wendy
Rob Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Rob & Wendy, Thank you so much for leaving your lovely and detailed 5 βββββ google review, its always great to hear that the service received has reached the levels we constantly strive for, i will pass on your very kind words to Georgia and Amy. Kind regards Mike and everyone @ Howards (sales)
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5/5
GoogleAlthough the sale of my proper took a bit longer than I had anticipated, Howards team were always on hand to keep me up to date. They were always friendly and polite and a pleasure to deal with.
Special mention to Amy Lugo who dealt with my sale, a friendly face and voice to go with her professionalism. I would not hesitate to recommend her and her team to anyone.
Paul Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Paul, Thank you so much for leaving your lovely 5βββββ google review, we are so pleased that everything finally went through, its always great to hear that the level of service received has reached the levels we constantly strive for, i will pass on your very kind words to Amy. kind regards Mike and everyone @ Howards (sales)
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5/5
GoogleGreat estate agent's, Georgia at the Lowestoft branch is absolutely fab, and so on the ball. She pulls out all the stops to help make your home buying experience a really great and positive one. My sister and partner also recently purchased their house, and had the same experience! Thanks Georgia for your advice and expertise.
Nikki Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Nikki, Thank you so much for leaving your lovely 5βββββ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Georgia our Residential Sales Manager . Kind regards Mike and everyone @ Howards (sales)
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5/5
GoogleBen from Howardβs came to see me today and I had no concerns in deciding to have this estate agents to market my property. Nothing was too much trouble, I had lots of questions and Ben was able to answer all of them. I found him to be very approachable and friendly while still being professional in manner. I am looking forward to working with Howardβs to get a good sale on my property
Susan Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Susan for taking the time to leave us a 5* review I will pass your kind words onto our Ben - We love to receive feedback such as this!! Kindest regards Georgia Lee (Sales) β β β β β
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5/5
GoogleAs a first time buyer, the whole process has been daunting, but the whole team at Howard's have been with me every step of the way and always helpful and so friendly. Amy went above and beyond and has made the whole process from start to finish so easy.
Michelle Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Michelle, Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy. Kind regards Mike and Everyone @ Howards (sales)
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5/5
GoogleThank you very much for the help and advice received from Addison during our ongoing search for our new property. He has gone out of his way to find properties we might not have considered and has been very patient with our change of requirements as the search as progressed.
He is a real credit to Howards
Jane Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Jane, Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Addison. Kind regards Mike and Everyone @ Howards (sales)
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5/5
GoogleMe and my husband had the best experience with Howards Team especially Mr Daniel. Mr Daniel would always contact us for an update. He was professional and approachable. Highly recommended.
Thank you Team.
Aksa Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hi, Aksa, thank you for your lovely 5 βββββ Google Review for Daniel. Kind Regards, Ben Seaman | Lettings Branch Manager
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5/5
GoogleVery happy with my purchase through this company. Despite having a solicitor at the top of my chain who was absolutely useless, delaying my purchase by seven months, Howards helped me every step of the way, even though I nearly pulled out twice. Thanks to Amy, Ben and all the others for a good (in the end) buyers experience.
Henry Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hi Henry, so pleased for you this has finally exchanged! I trust you are dancing with excitement, see you Friday for keys!!! Kind regards Georgia Lee, Sales Manager
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5/5
GoogleJust to say that your representative Jeremy Smith came today to carry out a property inspection. He was an absolute pleasure, polite, courteous, smartly dressed and very professional. He was very friendly and made us feel at ease. As we take pride in our home we were very impressed as he even took off his shoes! π
Thank you Jeremy once again & we look forward to seeing you again in the future. π
Tina Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you for your 5* Review!!
Jeremy Smith
Howards Property Management
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5/5
GoogleMy wife and I had 3 viewings on properties in Lowestoft with Howard's Estate Agents. The agent who showed us around was Addison Garner he's a really nice guy, very helpful and polite. If you're looking for property speak to Addison he will help you. Thank you Howards and thanks again Addison.
Peter Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Peter, Thank you so much for your kind words, its always great to hear that the level of service received has reached the levels we always try to attain too. Kind regards Mike and everyone @ Howards
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5/5
GoogleHowards Estate Agents have been very helpful in the purchase of a property for us Amy Logo extremely good in keeping us in touch with all details and helpful when we went to see her regarding solicitors forms etc. I cannot praise her enough for being helpful.
E Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy. Kind regards Mike and Everyone @ Howards (sales)
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5/5
GoogleSince meeting Georgia Lee a few weeks ago she has been beyond helpful and never fails to keep me updated with progress reports.
It has been many years since I bought/sold a property so I was quite anxious about beginning the process on my own but Georgia has taken the time to explain everything in detail to me and no question is ever too trivial.
Itβs so lovely to have the support of someone who genuinely is excited about moving to a new home as much as I am!!
Emily Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Emily, Thank you so much for leaving a lovely 5βββββ google review, its always great to hear that the level of service we constantly strive for has been reached. I will pass on your kind words to Georgia our Residential Sales Manager . Kind regards Mike and everyone @ Howards (sales)
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5/5
GoogleWant to say a special thanks to Ben, and particularly Daniel at Howardβs in Lowestoft for helping me find my dream home in Beccles. Dan was prompt to always reply to my emails and provide updates whilst I was going through referencing
. As soon as this was complete. I was given my keys. Dan has been friendly, polite and excellent in his attitude towards my albeit a bit constant emailing for updates! Thanks again to the team. Great estate agents.
Hayley Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hi, Hayley, thank you for your glowing five star βββββ Google review. We're so glad that we were able to assist with your move and helped you to secure your dream home. We wish you all the best in your new home. Kind Regards, Ben Seaman | Lettings Branch Manager
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5/5
GoogleMy partner and I had a very good experience with Howards when buying our first home. Georgia Lee helped with everything we needed, answered all of our questions and helped us find and secure our ideal first home, she dealt with everything quickly and professionally and kept us informed throughout it all.
Sarah Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Sarah for taking the time to leave us a 5* review I will pass your kind words onto our Georgia - We love to receive feedback such as this!! Kindest regards the Sales Team Howards Estate Agents β β β β β
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5/5
GoogleMe and my partner had the best experience with Howards!! Amy and Sean were amazing, as well as the whole team. Couldnβt fault them, Amy would always contact us for an update and we were always kept in the loop. She was so kind and professional, highly recommend!!
Thanks again guys!!
Tia Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Tia Thank you so much for leaving your lovely and detailed 5βββββ google review, its always great to hear that the service you have received has reached the levels we constantly strive for. I will pass on your words to Amy & Sean Kind regards Mike and everyone @ Howards (sales)
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5/5
GoogleGeorgia is by far the nicest, most efficient and most professional estate agent I have met. Ever!
Of course polite and courteous arranging viewings, and of course punctual and professional.
But then she started laying on the extras - she showed genuine interest in our situation - listening carefully and considering our options and providing helpful advice. We could not find a question that she didn't know the answer to.
Georgia's style is great - helpful enough to know what you need at the start of a viewing, and then able to let you carry on exploring by yourself - and then suddenly there again when you have a question.
Georgia may be paid by the seller - but as a buyer I absolutely feel that she is there to support both sides and is clearly happy to put in whatever work is necessary to help things along - including calling my agent to find out how our own sale is progressing and checking what can be done to help.
One of our viewings with Georgia was to a property where an elderly woman is having to downsize and was clearly finding it an emotional challenge. I noticed during our visit how Georgia was able to handle everything we could possibly need, whilst also tending to this vulnerable lady and dealing with her situation sympathetically. This for me emitomises the concept of tiny noticible things.
If you could clone estate agents - I would choose Georgia - and yes, I am a genuine (and happy) customer!
Tim Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Wow! Thank you for leaving such kind words for our Georgia! βββββ We love hearing feedback regarding your experience with us and we wish you all the best! - The Sales Team
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5/5
GoogleThank you to Howardβs! As first time buyers having no real idea how purchasing a house works, you have been very supportive throughout the process. Starting from Sean showing us around the property, to Amy keeping us updated throughout. Thank you both for your assistance.
Aaron Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Aaron for taking the time to leave such a lovely review for Sean and Amy! βββββ We love hearing feedback regarding your experience with us and we wish you all the best! - The Sales Team
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5/5
GoogleAmy Lugo offered an excellent service, it made the house sale a little less stressful. She was in contact throughout the whole process and very friendly and professional. Would definitely recommend using Howardβs
Gemma Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Gemma Lay for taking the time to leave us a 5* review I will pass your kind words onto our Amy - We love to receive feedback such as this!! Kindest regards Georgia Lee Residential Sales Manager β β β β β
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5/5
GoogleWe sold our house and purchased our new house through Howard's and we have been so impressed.
We put Howards under a lot of pressure because we marketed our house solely to buy a house that they already had for sale so they pushed hard to get it sold as quickly as possible.
As soon as our house sold, Amy took care of the case and has been absolutely brilliant throughout. She was constantly chasing all parties in our chain, always keeping us informed and telling us what we need to do next. By keeping the sale and purchase through Howard's, it has made a stressful transaction largely very smooth and Amy must take a huge amount of credit for this, we have been so impressed by what she has done.
Special mention to Georgia and Sean who were both heavily involved early on and got the house sold in the first place.
James Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear James, Thank you so much for leaving your fantastic and detailed review. Its always so pleasing that hear that the level of service we provide is appreciated and noted how much 'after sales' service we provide to get the sales across the lineπ may i take this opportunity in wishing you and Amber every happiness in your new home and all the best for the future. Kind regards Mike (Branch Partner Sales)
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5/5
GoogleSo when our new landlord transferred our property over to Howard's Lowestoft branch, I was a bit skeptical as many years ago my experience with Howard's wasn't great but this time has so far been fantastic, and that's down to the lovely Jeremy.
Every problem or query I've had Jeremy has been on it and sorted very quickly. I can not fault customer service when it comes to Jeremy he is always very upbeat and he never fails to make me laugh. We have just been through a long process that shouldn't of taken so long but that was due to my energy supplier and I must admit Jeremy made it a lot easier for me as he was like a friend that I could vent to about the situation, he was so understanding and kept me sane through the whole process. He really is amazing and Howard's should be very proud and give him the recognition that's he deserves. Best customer service ever. π
Amy Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hello, thank you for the lovely review for Jeremy. He is very much looking forward to looking after you and your property in years to come! :)
Kind regards
Lara Zawadzki
Property Management Manager
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5/5
GoogleEveryone we have dealt with at Howards has been helpful, friendly, and patient. Our special thanks to Amy Lugo for keeping us completely up to date with our purchase and also to Addison Garner for his patience in showing us around so many houses.
A great team :-)
Elaine Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Penny for taking the time to leave Addison and Amy a 5* star review, we love hearing feedback regarding your experience with us and we wish you all the best in your new home! Kindest regards Georgia Lee Residential Sales Manager βββββ
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GooglePutting my late mother's house on the market was a sad affair but we have felt thoroughly supported by the team in Lowestoft. In particular I would like to thank Ben for his initial help, both in advising us and taking brilliant photos and video, and also Georgia for her excellent communications skills in keeping us up to date with every development. Estate agents sometimes get a bad press and at first I had limited expectations, however the truly excellent blend of friendliness and professionalism that was evident in this team, and the very real and personal care that was extended to us was outstanding. Such was their enthusiastic approach to marketing the house that from very first contact through to an accepted offer was just under two weeks. I would highly commend this team and especially Georgia and Ben who made the process painless.
In the latter stages of the sale Amy Lugo has been very proactive in keeping us up to date with the final details and seeing us through to completion. They are a winning team.
David Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear David, Thank you so much for leaving such a lovely and detailed review, our clients needs are always our priority as we always find no two cases will ever be the same. Hearing that both Georgia and Ben not only provided a first class professional level of service but with enthusiasm and friendliness is such amazing feedback as these are the constant levels of service we constantly strive for. We hope the 'next step' runs as smoothly as finding the buyer and we will of course keep you fully updated, kind regards Mike (branch partner sales)
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5/5
GoogleAmy Lugo at Howardβs has been very helpful. I am not the most patient person and she probably deserves a medal for dealing with me. Thank god we finally exchanged contracts and have a moving date. She has been very polite and kept us updated throughout. ππ» β¦
Chris Β· 16 June 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you Chris Martin for taking the time to leave us a 5* review I will pass your kind words onto our Georgia - We love to receive feedback such as this!! Kindest regards The Sales Departmentβ β β β β
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