5/5
Rating only, no written review.
Agent replied Β· 15 June 2024
Thank you Judith for taking the time to leave us 5 stars!!! We love to receive feedback such as this! - Georgia Lee Residential Sales Managerβββββ

Trusted Agent profile Β· Suffolk
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2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you Judith for taking the time to leave us 5 stars!!! We love to receive feedback such as this! - Georgia Lee Residential Sales Managerβββββ
5/5
Rating only, no written review.
Thanks for the 5* rating Adrian
4/5
Rating only, no written review.
Dear Tricia, Thank you so much for taking the time to leave us four starsββββwe appreciate and encourage feedback from our clients!!! Kindest regards Georgia Lee Residential Sales Manager.
2/5
Rating only, no written review.
Dear Trish, I am sorry to see that you have felt it necessary to leave a 2 ββ review. If there has been an issue with the sales team or service received, i would love to try and resolve it, please give me a call on 01502 569416 to discuss this matter further alternatively if you have had an issue with our rental department my branch manager Ben Seaman would love to see if he can assist you, he can be reached on 01502 473065 Thank you Mike Smith (Branch Partner)
5/5
Rating only, no written review.
Thank you Danika for taking the time to leave a 5* βββββgoogle review - Kindest regards Georgia Lee Residential Sales Manager
5/5
Rating only, no written review.
Thank you Scope for taking the time to leave us 5* star review, we love hearing feedback regarding your experience with us! Kindest regards Georgia Lee Residential Sales Manager βββββ
1/5
Rating only, no written review.
Hi James, thank you for taking the time to leave a review. We're sorry to see we have only gained two stars. We hope on your next involvement with us, we can earn the 5 βββββ we strive for. Kind Regards, Ben Seaman | Branch Manager (Lettings)
3/5
Rating only, no written review.
Dar Jason, thank you for leaving your review. Kind regards everyone @ Howards
5/5
Rating only, no written review.
Dear Bone, Thank you for leaving your 5 star review. Kind regards Mike and everyone @ Howards
3/5
Rating only, no written review.
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
5/5
Rating only, no written review.
5/5
Mark Soper at Howard's is amazing. What a breath of fresh air to ( not) feeling discriminated against at all. It really did make a huge difference to my day. Thankyou.
Dear Aimee, Thank you so much for leaving your lovely 5βββββ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Mark. Kind regards Ben and everyone @ Howards (Lettings)
5/5
After talking on the phone with Mark Soper i am very pleased to say i got a very good service and he was very knowledgeable. Its nice to find a letting agent who took me seriously and hope to do business with him when I return to England
Dear Keith, Thank you so much for leaving your lovely 5βββββ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Mark. Kind regards Ben and everyone @ Howards (Lettings)
5/5
Phoned up the other day and spoke to Kate. She was extremely helpful and very enthusiastic about what she does. Brilliant service and will definitely use again!
Hi Sebastian, thank you for your 5 βββββ Google review for Kate, I'll be pleased to pass over these comments. Kind Regards, Ben Seaman | Assistant Branch Manager (Lettings)
5/5
I cannot rate Howards, and in particular Lara highly enough. After having to make what must have been a difficult phone call last night, Lara has gone above and beyond in helping us find and hopefully secure a new property!And all in what feels like record time!Thanks you Lara,you are an asset to Howards!
Hi Catherine, thank you for your 5* Google Review for Lara. I will be sure to pass on your comments. Kind Regards, Ben Seaman | Assistant Branch Manager (Lettings)
5/5
Mark Soper is currently helping myself and my partner look for a suitable property. He keeps us informed and up to date with any property that might be of interest to us. Mark is friendly, approachable and shows a genuine interest in helping to find us the right property.
Dear Emma, Thank you so much for leaving your lovely 5βββββ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Mark. Kind regards Ben and everyone @ Howards (Lettings)
5/5
So grateful to Strachen this morning - I rang before 9 in a panic as a leaking toilet was ruining the laminate flooring. He got back to me in 20 mins after hunting down a plumber who could actually come! The toilet was fixed by 11.30am (plumber said it was tricky & 'about to go'). Strachen's prompt & diligent effort made all the difference, both to me & the state of the bathroom - which is now thankfully drying out. Thanks a lot!
Hello, I am glad you are pleased with Strachen s service and he was able to resolve the issue quickly. Kind regards Lara Zawadzki Property Management Manager
5/5
Amy Lugo from Lowestoft after sales is very professional and lovely to talk to, she always took my calls. Excellent service. If I could give her more stars I would π β¦
Dear Rosario, Thank you so much for leaving your lovely 5βββββ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Mark. Kind regards Ben and everyone @ Howards (Lettings)
5/5
Addison showed us around a property last night. The viewing was far from straightforward and was quite a stressful situation. I would like to say that Addison dealt with it all very well and very professionally . Addison, since we met last night has been on the phone this morning and seems very pro active in helping us find our home. A breath of fresh air. Thank you Addison !
Thank you Kathryn for taking the time to leave such a lovely review regarding your experience with our Addison. We love to hear feedback such as this! - Georgia Lee Residential Sales Managerβββββ
5/5
We have been very satisfied with the proactive service provided. Daily calls, when necessary, have ensured clear lines of communication and all parties are kept fully informed of progress and how best to continue to move forward. Thank you.
Dear Susan, Thank you so much for leaving a lovely 5βββββ google review, its always great to hear that the level of service we constantly strive for has been reached - Kindest regards Georgia Lee Residential Sales Manager
5/5
Thank you Amy lugo at Howardβs Lowestoft for your fantastic hard work and help in assisting my house move . Would highly recommend. Jacqueline Banks
Dear Jackie, Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy. Kind regards Mike and Everyone @ Howards (sales)
5/5
Georgia lea is a credit to Howard's estate agents she went out of her way to ensure i was updated about the property I wished to purchase. Everything went smoothly well done you
Dear Martin, Thank you so much for leaving your lovely 5βββββ google review, its always great to hear that the level of service we constantly strive for has been reached, we look forward to getting you into your new home!! I will pass on your kind words to Georgia our Residential Sales Manager . Kind regards Mike and everyone @ Howards (sales)
5/5
We have 3 properties that Howards rent for us, and the service for all of them has been faultless. The service from Ben Seaman has always been professional, courteous and efficient. We could not have better service. Thank YouPositiveResponsiveness, Professionalism, Value
Thank you Karen for taking the time to leave a review regarding your experience with Ben! We love to receive positive feedback π β¦
5/5
Ran into Georgia Lee yesterday while she was leafleting. Was an absolute delight and left a very good mark on me. Would recommend and would definitely use her if we sell our house in years to come.
Dear Ahman, Thank you for leaving your 5βββββ google review its always lovely to hear that the serviced received has reached the levels we constantly strive for, I will pass on your kind words to Georgia. Kind regards Mike and everyone @ Howards (sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.