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5/5
GoogleWe have been looking for a property for last 3 months; David Simmonds from Gorleston Howards Estate has been very helpful, working extra miles to show us the properties we would like to view as quick as possible. During the viewing moment as well, he never rushed us out but very patient and always came back with the answers for the queries we had about the properties. 5 stars for Mr Simmonds' help. Thin and Nigel
Thin Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
We are very happy to hear this and we hope to continue the level of service through out your property search and beyond
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5/5
GoogleA big thank you to Stuart, he has been wonderful and attentive since helping as go though the process of putting our house on the market. Always friendly and great at keeping us updated. Highly recommended this gentleman.
Sarah Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you Sarah for your very kind review, it is most appreciated and i wish you all the best going forward, thanks again
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5/5
GoogleWe recently purchased our property through Howard's in Gorleston. David was very quick and efficient when it came to arranging viewings and submitting our offer. Helen then helped keep things moving through the purchase process and kept us upto date on progress along the way. So thanks to you two and the rest of the team! We will no doubt be in touch again when looking for our next investment property!
William Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Your very welcome Mr Mallet, we are very pleased that you are happy and we very much look forward to dealing with yourselves again in the future
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5/5
GoogleFor what we thought was going to be a long experience it wasn't. Our buyer was found the day we put it on the market and the sale went through quickly. Great photos by Amy and David kept us up to date throughout.
Karen Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you very much for your feedback on your experience with Howards Gorleston, we very pleased everything ran smoothly and swiftly
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5/5
GoogleWhat excellent service from Stuart Lugo and the Howards team at Gorleston. House valued Wednesday, property details done Thursday, on the Market today, Friday and a viewing booked already. It cannot get better than that, massive thank you
Jayne Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you for Nice words about our staff member and Howards as a team we pride our selves on high customer service and we look forward to continuing the level service you have received
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5/5
GoogleWe met Stuart Lugo today with a view to either selling or renting our homes in Gorleston & Bradwell. Stuart arrived on time and we found him to be very friendly, easy going and very knowledgeable. He was informative and honest with his appraisals, with out being the slightest bit pushy. We also found that he was very straight forward and honest with his valuations. These were around the amounts we suspected but it was good to hear that we were on the right track and not way off the mark. He also offered advise and once again he wasn't pushy but just straight forward and I valued his comments. I would definately recommend Stuart and will be using his services again when we know in which direction we will be going in the rental/sales market.
Steven Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you so much Steve for taking the time to leave me a great review, it has been a pleasure helping you and If i can be of any assistance in the future i'd more than happy to help, all the best for now.
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5/5
GoogleI have tried looking at properties with various other estate agents but none have compared to the extremely professional and experienced morgage advisor Nicole and fantastic sales negotiator David I've encountered at the Gorleston Howard's branch. All the staff were incredibly knowledgeable, patient and helpful, and ensured to always make me feel welcome and never overwhelmed. I couldn't be more grateful π
O Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
We are very to hear this and hope to continue this level of service again in the future
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5/5
GoogleDavid at Howards makes you feel very welcome, and is extremely helpful. It honestly makes so much of a difference when you are feeling pretty stressed at the prospect of searching for a home, to have an estate agent that is so friendly, and knowledgeable. Makes you feel much more reassured about the whole process.
Ruth Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you Ruth for the lovely review, we look forward to finding you the right property with best service and advice we can
Speak to you very soon
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5/5
GoogleThe viewing myself and my husband had on a recent property was excellent. Amie had obviously worked hard on getting to know the property well which showed in her presentation. Great attention to detail. A credit to Howards Estate Agents.
Mrs Smith.
Jane Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you for your glowing review we look forward to continuing to help you on your property search
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5/5
GoogleWe are currently in the process of selling our house with Howardβs. David has been efficient with his communications and Amie made our home look brilliant with the advert. Would recommend them.
Thomas Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you :) we are happy to hear this and may this long continue
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5/5
GoogleHowardβs have been brilliant in all aspects regarding the purchase of our new house. I never felt as if I was a nuisance and they helped to answer all of my queries promptly and professionally. If I was ever to sell my home I would be calling Howardβs first.
Thank you to Sophie, Amy and David and the rest of the team
Judith Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you so much for your kind words, Judith. It has been a pleasure assisting you with your purchase.
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5/5
GoogleThank you to Howards who have provided me and my husband with an exceptional service from the moment we called for a house valuation to listing the house. Stuart Lugo, who we have been in contact with has given us fair, imformative information and has been able to answer all of our questions. Staurt also took all of our photos which we were really happy with and has arrived promptly whenever we have met. All of this has been done without hassle, at our convinience, and in a very timely manner with excellent communication.
Chloe Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you for your great review, most appreciated and happy to help you, very best wishes for the future
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5/5
GoogleWe sold our house through Howards in December 2022 and we were super happy with the whole process. They chased everything when it needed to be, kept on top of the process and regularly updated me with what was going on. From the beginning when we met with Aime, we were unsure on whether we actually wanted to sell, but her reassurance and advice on the whole process of selling and buying put us at ease, which in the end resulted in us getting more than we ever could have hoped for, and our dream home. Also wanted to mention David and Sophie in the Howards Gorleston office as they were my main point of contact for many phone calls and emails. Thank you Howards, we will always keep you in mind for any future moves.
Paige Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you very much for your review, Paige. We hope you have now settled into your new home. You know where we are if you need us in the future.
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5/5
GoogleHoward's have been great from start to finish. Staff are always polite and friendly. If I have left messages my calls have always been returned. We are more than happy we chose them to sell our property. Would definitely recommend. I also have to add special thanks to Stuart Lugo who even came out to pick me up in his car when I needed to collect something for Howard's but had a broken ankle! I couldn't ask for more.
Jan Β· 26 August 2023 Β· Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied Β· 25 August 2024
Thank you very much Jan for your kind review, we really appreciate it and it has been a pleasure helping you , all the best for the future
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5/5
GoogleCara is an experienced estate agent and her knowledge of valuing property is vast, she is above all else lovely to work with. X
Lori Β· 26 August 2023 Β· Howards Estate Agents Beccles
Agent replied Β· 25 August 2024
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments.
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5/5
GoogleUnfortunately we had a few issues with our rented property. Jeremy was a Great help in getting these fixed including a new boiler. He handled the situation very professionally and Iβm very happy with our service.
Ell Β· 25 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 24 August 2024
Hello, thank you for leaving Jeremy a review. Glad he was able to resolve the issues.
Kind regards
Lara Zawadzki
Property Management Manager
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5/5
GoogleHaving to sell a property due to a family bereavement I have found both Cara Childerhouse and Amy Lugo to be very professional in handling my situation in a very compassionate and caring manner. I was kept well informed throughout the sale. I would recommend both ladies. Thank you Cara and Amy
Linda Β· 22 August 2023 Β· Howards Estate Agents Beccles
Agent replied Β· 26 August 2023
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Senior Branch Manager.
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5/5
GoogleRating only, no written review.
Adam Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
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GoogleStrachen was extremely polite, knowledgeable and helpful with my enquiries, would definitely recommend him and the team for any rental requirements in Lowestoft.
Philip Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hello, thank you for your review. Howards Property Management
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5/5
GoogleI had a nice and lovely experience with ayesha. She is nice and has excellent customer relationship and I want her to attend to me again when I call.
Thank you very much Ayesha perfect job
Ogieriakhi Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hello, thank you for your review. Kind regards Ben Seaman Lettings Branch Manager
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5/5
GoogleWhere to begin... I have been renting from Howard's for almost 12 years and as a team they have always resolved any issues swiftly but one member of staff imparticular has been outstanding.
Jeremy Smith what a asset to the company.
Back story... early 2022 my landlord had agreed to an extension on the property and provided a builder, work got under way beginning of March 2022. Things had been going smoothly for a month or so but at this point my daughter was sleeping on a mattress on my bedroom floor as her bedroom was part of the extension, then the kitchen was removed and was told I would be without a kitchen for a couple of months ok wasn't ideal but the end result would be totally worth it. Fast forward to November 2022 builder gone and didn't return still no kitchen, daughter still on bedroom floor, nothing completed. I had to get in contact with howards as I had no heating, they sent an engineer and turns out the said builder had disconnected the heating on the boiler and it wasn't just a quick fix. So at this point my mental health wasn't great, in winter no heating, no kitchen and my daughter who was patiently waiting for her new room still sleeping on my bedroom floor. It was a living nightmare... I was constantly phoning howards trying to get it moved along but I honestly felt they just thought I was exaggerating and making a mountain out of a molehill it wasn't the case I can assure. I was transferred through to lowestoft office and it was Jeremy that took the call and I am so grateful he did. He listened to me explaing the situation, I broke down on the phone with how the situation had got to this point and he assured me now he was on the case he would do everything in his power to get it resolved. He asked to visit the property to see what he was dealing with.. he came took loads of photos and was gobsmacked to say the least I genuinely wasn't exaggerating and it was worse than he thought. He vowed he would get it sorted. He appointed two builders to assess the work that needed doing and due to it now being december was right on top of Christmas still living in the same way I had been for months. The new builder was due to start in the new year but until then I still had no heating and he went out-of his way to bring me electric heaters so me and my daughter could atleast stay warm. Just before howards office broke up for christmas he gave me numbers to call if I ever needed anything over the Christmas period. New year came and the work was started. I spoke to Jeremy and yet again breaking down on the phone as my mental health had hit an all time low over Christmas he was listenening to me and promised to call me everyday he was working to check the progress on the new builder and assured me if I had any queries no matter how small to call and to this day he has kept his promise. This man has gone above and beyond to help my family. The compassion this man has shown has been overwhelming, it has restored my faith in humanity, if only there was more more jemerys in the world. I can not thank Jeremy enough for everything he has done for us and I will always be truly grateful. From the bottom of my heart thankyou Jeremy not only for listening to me and putting up with my meltdowns along the way, but pushing the builders and keeping on top of this whole case.
I now have not just a beautiful house it's somewhere we can call home, i have an extremely happy daughter and all the stress and tears was so worth it. Thank you Jeremy!!!
Hayley Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hi Hayley,
Thank you for your lovely review for Jeremy. Wishing you every happiness in your new home.
Kind regards
Howards Property Management
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5/5
GoogleAyesha Harris was a lovely and polite person to talk to on the phone today. She helped me out over the phone as much as she could with a positive attitude which was great and am very thankful for her help.
Julie-ann Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Hello, thank you for your review. Kind regards Ben Seaman Lettings Branch Manager
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5/5
GoogleChloe Round at Howard's Estate agents has been very professional and informative at each of the properties viewed. Happy person, easy to talk to.
Paul Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Chloe. Kind regards Mike and Everyone @ Howards (sales)
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5/5
GoogleWonderful experience. Has been a long road due to hiccups along the way which has nothing to do with Amy,, but Amy kept a very professional head on , even when at times I was frustrated.
She was always polite kind and patient. She will go far.
Jackie Β· 20 August 2023 Β· Howards Estate Agents Lowestoft
Agent replied Β· 15 June 2024
Dear Jackie, Thank you so much for leaving your lovely βββββ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy. Kind regards Mike and Everyone @ Howards (sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.