Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
GoogleAmy helped to get my purchase through quickly and answered any questions I had, would recommend Howard’s when looking to buy or sell
Dear Cam, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy Lugo has been absolutely brilliant. She always sounds so bright and bubbly when she corresponds with you and actively chases the chain for updates. Cannot fault her customer service.
Dear Amy, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy Lugo is a massive credit to Howards. She goes above & beyond, is always polite & extremely professional. Amy keeps you updated all the way through & if you need any questions answered, she is experienced enough to answer straight away. You will always be in good hands when Amy is working for you. I highly recommend her. She gets 5 stars from me & highly deserves them ***** :-) :-) :-)
Dear Dawn, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy Lugo was my go to at Howard’s while my partner and I bought our first house. Amy was helpful from the start to end of the process answering all my questions and guiding us through the unknown. Amy is always cheerful and positive when I talk to her which for me was lovely.
Dear Ann, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy was very helpfull with helping sell our home. I found even tho Howard’s was a little bit more expensive they sold my house in a good time. priced it well and kept us in the loop the whole time. Thank you
Dear Charlie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleDecided to use Howards as bought my property through them 30 years ago. Once an offer was made, Amy kept in touch with me on a regular bases, whether to follow up with questions for the buyer or provide solicitor updates. Would definatly recommend Howards for anyone considering selling their property
Dear Louise, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAgent Amy Kemp always very helpful. Easy to talk to, a very positive experience.
Dear Simon, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards Lettings Great Yarmouth
5/5
GoogleFantastic service,could not fault,Daniel Wright went above and beyond to cater for our needs,beautiful photos of our home,friendly approach first class service,would definitely use again in future without fail,Thank you Daniel Wright.
Dear Lisa Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleI was really impressed when Daniel Wright & Sam Keyes visited my property for a valuation, They were very professional / knowledgeable and also very nice people
Dear Janet, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleExcellent service from the agency .I want to say thank you specially to Charlie Howkins the estate agent very professional,very helpful and getting all the information that I needed for the properties that i was interested. Thanks again Charlie brilliant service
Dear Erjon , Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleAfter calling the estate agents Charlie was the best agent I have spoken to in the past 2 years . Very helpful and informative with an air of expertise about him . Made myself and husband feel very comfortable and look forward to hopefully finding a home with his help . Sean Harvey
Dear Sean Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleFound Howards Estate Agents very accommodating and managed to book viewings at short notice. Special thanks to Daniel Hill-Dowsett who was a very polite member of the team. Found him very informative when he showed us round at numerous viewings and nothing was too much trouble.
Dear Helen, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleDaniel Wright was incredibly helpful, professional yet friendly and very reassuring in my contact with him. It’s refreshing to meet someone in the field that is passionate about what they do without being aggressive and I have really appreciated all of the support given. 100% the most impressive agent I have met and I would highly reccomend! 😊
Dear Karen, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleMe and my wife viewed a house, and had a valuation done by Daniel at Howards. He was absolutely fab and totally professional. We both enjoyed our experience with Daniel and his honesty. Thank you Dan.. Mr & Mrs Patterson..
Dear Mr & Mrs Patterson, Thank you for your lovely review. We are so pleased that Daniel Wright delivered an enjoyable experience on your appointment. Many Thanks, Howards Estate Agents
5/5
GoogleAmy Kemp you have been absolutely amazing. From helping us through the application process to keeping us updated every step of the way. We really appreciate your welcoming personality and that you go over and above to resolve any issues/queries we may have. Thank you so much!
Dear Erin, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards Lettings Great Yarmouth
5/5
GoogleDaniel Wright visited yesterday to value my property. Having dealt with many estate agents over the years, I was really impressed by his professionalism and attention to detail. Just 24 hours later my property is live on Rightmove with a file of 31 top quality photos. I look forward to working with him and the other members of his team over the coming days.
Dear Beverley, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleHowards were excellent throughout the sale of my bungalow and Sam Keyes in particular was very helpful. Nothing was too much trouble. The whole team at Howards give a fantastic, friendly service. I would wholeheartedly recommend them.
Dear Angie, Thank you so much for your lovely review. We always appreciate feedback and it is wonderful to see you would recommend our services. If you ever require anything in the future, do not hesitate to get back in touch! Many Thanks, Howards Estate Agents
5/5
GoogleI had the opportunity to be directed by Amy Kemp, a great flat, with the right to visit and clarification of all doubts I had! Very satisfied with the service and the friendliness of agent Amy, I intend to close this partnership with a golden key (in hand)!
Dear Kenedy, thank you so much for your kind review! Glad I could help find you your new home :) Kind Regards, Amy Kemp Senior Negotiator
5/5
GoogleI have used Howards in respect of my move to Yarmouth. In particular I have dealt with Amy Kemp who I have to say has been excellent throughout the process. Good communication and always quick to respond, answered my queries and was helpful, friendly and professional throughout. Would certainly recommend Amy at Howards.
Hi Sal, thank you so much for your kind review! Been a pleasure working with you and getting you into your new home! Kind regards - Amy Kemp Lettings Negotiator
5/5
GoogleWe have had a great experience with Maddy at Howard's, very helpful, proactive gives very good service and has been available at all times to help if needed
Dear Ruth, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleI found that Amy at Howards(Lowestoft)was most helpful and always kept us up to date with all the processes throughout our purchase and would highly recommend
Dear Michael, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleI've had my property with Howard's for 20 months, it's been a long haul but on the final stretch now. In this time I've had various members of staff be my 'go to' and the lastest is Maddy, now I'm one of your more direct 'don't mess me about an call for the sake of calling me' people .... and I've made that clear from the start, and Maddy has been absolutely great, she's called when it's been important, she hasn't pressured me at any point in doing anything I'm not happy with, unlike other agents.....we've had some good conversations Maddy and I, everyone knows it' can be stressful, selling a property and even more so when the markets quiet and the cost of living has skyrocketed. Maddy has been there as a bit of a 'sounding board' for me too at times and generally supported me, you don't get that often. Yes she's quite young, as are the majority of agents nowadays, but she has come across as sensible, approachable, experienced in her field, empathetic and most importantly 'down to earth' I'm really happy with Maddy & Howard's as a whole. Maddy has done her best and it's paid off in the end. Welldone Maddy and thankyou, Howard's is definitely an Estate Agents I'd recommend without a doubt It's not the 'hard sell' approach you need or want when selling your home. Its consistency an understanding and I'm happy to say Howard's delivered. Thankyou everyone! Karen
Dear Karen Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleOnce again I highly recommend Howards Estate Agents, Maddie Stone Residential Sales Consultant Lowestoft for Howards is another example of what good estate agent customer sales should be. She is very patient and polite at all times when viewing and throws a positive spin on when on a negative situation giving great ideas showing the potential in property which is very helpful when you don't have partner to give one a second opinion to be able to see things in a different light and she is never pushy like lots of other estate personnel who fake being nice or they are just plain haughty. That why I would rather purchase my property from Howards if I can
Dear Robert, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleCharlie was very helpful, friendly and knowledgeable he was smart and punctual too. An asset to Howards
Dear Alison Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
