Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
GoogleGeorgia Lee has been very helpful with my purchase at howards giving me the right information about what I nèed to do and answer all my questions without any problems at all thank you very much x
Dear Malcolm, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleLovely property, will keep it on our final shortlist. Thank you to the lovely Maddie who kindly showed us around, much appreciated.
Dear Bernard, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleWould highly recommend these guys.. Janette and Kim are really kind and considerate..They not only did some great photos of the house, but they also kept updating and refreshing the ad..they always updated me with phone calls and helped fit viewers in around my schedule..overall are really good team.. Thanks Howard's Janette and Kim..
Thank you Brad, we really do appreciate your kind words and feedback and Janette and I wish you all the best for the future. Kindest regards
5/5
GoogleGreat service received from Kim and Janette. Very thankful that Janette quickly secured buyers following a change to Howards after a long , unsuccessful journey with a previous estate agent. Kim went above and beyond throughout the process, keeping me informed of progress every step of the way. Highly recommended.
Thank you Sharon for your lovely review. It certainly wasnt smooth sailing was it, but i am so thrilled that we got there in the end and helped to make this happen for you. You have been a pleasure to work with throughout. Best wishes, Kim & Janette x
5/5
GoogleReally impressed by the service the team at Howard’s, we found they were really patient and took time to help us find exactly what we needed (unlike a lot of other agents!) special thank you to Hannah for being so attentive
Dear Charlie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleThank you Amy for being on it, successful sale 🥳 5 star treatment. Regards Stephanie Smith xx …
Dear Stephanie Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy was very professional and very helpful with anything we needed to know. An asset to Howards no doubt
Dear Sharon, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy has been a crucial part of our purchase, as first time buyers she was really good with keeping us up to date as we got to the end of everything, she always made time for our questions too. Thankyou!
Dear Lauren, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAyesha and Chris have both been extremely helpful in finding us our new home! We're so happy with their service and how quickly they've got things done :)
Many thanks for your kind words, we're so glad that you were happy with the efforts of our local team! Chris - Branch Partner - Howards Lettings - Lowestoft
5/5
GoogleWe found Amy Lugo extremely helpful during our purchase. She kept us informed of everything that was happening. When there was a slight delay she telephoned more that once detailing what the situation was. We received a five star service and made us feel that she was interested in us. She is one of the best Agents we have had the pleasure to deal with.
Dear Keith, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleI want to express my appreciation for the excellent customer service from Howard’s. They are all very dedicated and driven to help you with your needs. A special mention to Hannah who was very friendly and helpful.
Dear Carl Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleUnfortunately we didn’t sell our house through Howard’s however we did purchase a property through them and can honestly say we received the most amazing care from Amy at Lowestoft. No matter how many emails I sent regarding queries she would get the answer every time and respond within hours. Couldn’t fault the service received and would definitely recommend Amy. Without Amy’s help we wouldn’t be moving into our dream home. Me and my family are forever grateful to you, she’s an asset to the Lowestoft branch ⭐️⭐️
Dear Hannah Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleHad a viewing with Charlie, he was brilliant and could answer any questions we had. He was even kind enough to take a video and explain the property for my partner as he couldn't be there at the time.
Hello Pete! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Sam Keyes and Everyone @ Howards (Sales)
5/5
GoogleThanks Georgia for helping me secure our successful offer on a property and being helpful with any questions we have.
Dear Jack, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).
5/5
GoogleHad a small query with Katie at Howards. Katie was polite and friendly and it was dealt with quickly and efficiently. Thank you!
Thank you for your review for Katie, Kind regards Lara Zawadzki- Property Management Manager
5/5
GoogleJust like too say massive thanks to the manger and staff for all there support at this difficult time. They are very supportive and very helpful would definitely use them again
Dear Giles, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleThanks Georgia for all the help in organising viewings to suit my time scale, giving me all the information I requested and for helping me secure a successful offer on a property. Very professional blended with a great, friendly personality.
Dear Dale, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleWe found Addison very helpful and we would like to view a property if its still on the market. It's a two bedroom detached bungalow for sale. Hulver Street Beccles. Please give us a call Monday morning if still available. Many thanks. Jackie Putnam & Jack Turner.
Dear Jackie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleEveryone at Howards has been great throughout the buying and selling process, from evening viewings and keeping our indoor cats in! Special shout out to Georgia who has kept us up to date with every aspect of offers etc, including helping us hang on to a purchase when our buyer dropped out. Thanks!
Dear Adam, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleFrom the get go my partner and I have dealt with Maddy and it was a bit of a whirlwind from my partner spotting the home we wanted online to quickly getting a viewing organised and subsequently getting our offer agreed. Maddy was responsive and quick on her feet which really helped as the property was very popular meaning we could secure it quickly. Thank you Maddy!
Hello Sean, thank you for your kind review! Was a pleasure to help you secure the property. We will get over the last hurdles and you'll soon be in there making it your own home! Kind regards - Maddy Bott Senior Residential Sales Consultant
5/5
GoogleHowards service is truly excellent. Janette is always super enthusiastic and gets things done. Kim manages the sale with a professionalism second to none. I would heartily recommend them to anyone in a most enthusiastic light.
Thank you Andrew for your lovely comments. You have been a pleasure to work with and we are so thrilled to be able to see this through to completion for you. Wishing you all the best for the future. Love Kim & Janette :)
5/5
GoogleWe found David to be very helpful and accommodating. He answered all our queries answer and has a wealth of information about the local and surrounding areas. Will be sure to stay in touch!
Thank you for your kind review, Harshadrai. We appreciate your feedback.
5/5
GoogleAmy Lugo was very through in her work and kept me updated all the time and was very polite 😀 …
Dear John Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleI would like to strongly recommend Amy Lugo, of Howards Lowestoft, for further recognition and reward for her excellent services, helping to ensure accomplishing the completion date for the sale of my house next Friday. I am very pleased about her achievement and would like to add that she has been very understanding, responsive, intuitive, and caring towards me, for which which I am very grateful. I will be very happy to provide any more information to further support her as required.
Dear Ted Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
