Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 2,050 reviews on Google only. Show every review
5/5
GoogleKatie and her wonderful team at Howard's were very helpful and accommodating particularly Charli who has been providing us with dedicated support right through from arranging viewings to contract exchange. Whenever there has been an issue, Katie and her team have been very quick to getting this resolved.
Thank you for your review. Kind regards Lara Zawadzki- Property Management Manager
5/5
GoogleI am consistently impressed and shocked at how brilliantly these guys operate. Fast and polite responses to any questions, queries or concerns. Empathetic and understanding of one's situation and they'll do everything they can to help and support you! Could not recommend them enough! Every member of staff I've had the pleasure to work with has been spot on estate and lettings agent perfection.
Dear Kraymar, thank you for your amazing review, its always fantastic to read that the service received has reached the levels we constantly strive for. Kind regards Mike @ Howards estate agents (sales)
5/5
GoogleAmie at the Gorleston branch has been fantastic from the beginning. She met us at our home to discuss are plans with selling. The information that Amie provided was far more informative than our previous estate agents. Amie has been driven to do her best for us at all times and her honesty has been a bonus. We can't thank Amie enough and the rest of the team at Howards (Gorleston).
Thank you so much for your lovely review, Nicky. It's been a pleasure assisting you. All the best.
5/5
GoogleThank you to Kim in the Long Stratton office who was very friendly and helpful in answering our enquiries. We have been on the search for a long time and Kim couldn’t have been anymore helpful. Fantastic customer service 🤩 …
Thank you Emma, it was lovely to speak with you and help with your enquiries and i really hope we are able to find you the perfect property :)
5/5
GoogleWe had the absolute BEST experience dealing with Janette Churchill, at Howard’s. It’s incredibly rare to find someone as professional and enthusiastic as Janette is. Nothing was too much trouble and Janette really does go above and beyond to provide a truly phenomenal service. Thank you so much Janette! We will recommend you to all of our friends and family.
Thank you Jacob, this is lovely feedback and we will pass this onto Janette. Wishing you both all the best!
5/5
GoogleRating only, no written review.
5/5
GoogleStuart Lugo, has done an excellent job guiding us through the selling process. Throughout, he was informative and supportive, answering our many questions and explaining processes clearly. His friendly professionalism made the whole experience painless. Thank you, Stuart.
Thank you for your lovely review and we at Howards are very pleased the sale of your house and has been dealt with smoothly and had been a great experience
5/5
GoogleI recently worked with Amy Kemp for my apartment move, and I couldn't be happier with the experience. One of the standout aspects of our collaboration was how she answered all my questions. No matter how big or small, she took the time to … More
Hello Nemelove! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards
5/5
GoogleHouse move process has been handled smoothly and well managed by the Howards sales team 😃 …
Dear Andrew, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleKatie has been fantastic, when dealing with a difficult issue she took her time to explain all the options so that I could make a decision that was right for me. Thank you so much Katie! Your help has been much appreciated!
Hello, thank you for your review for Katie. Kind regards Lara Howards Property Management
5/5
GoogleExcellent service,very helpful and patient.would most definitely recommend using Howards,especially Amy. We have known Mike for several years,and he has always been extremely helpful,and obviously runs a tight ship!
Dear Harry and Sandy, thank you so much for your lovely words...clearly its all about ME!! but even I would have to concede Amy is amazing as what she does and how she handles the cases, I really couldn't run the office without her...thank you both for your continued support and may I personally wish you both a beautiful Christmas and fab 2025....Mike @ Howards ( sales)
5/5
GoogleJust want to say Georgia Lee has gone above and beyond to send us properties, especially those with price reductions in a really timely manner. She contacted us regularly to see how things were progressing with our search, especially as we were 280 miles away! We had been looking for a few months but our offer on one of your properties did not amount to anything as we felt the seller was not ready to commit. Unfortunately, for Georgia we had an offer accepted on a property with another agent. BUT, that does not detract from Georgia’s endeavours to find us something. She is certainly a great asset to Howard’s.
Dear Tracy, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
4/5
GoogleAs a sales manager myself I know how difficult can be to complete the sale but on few occasions I thought there was a lack of listening to our requirements (customer is always right), misleading on a price expectations and a lot "sales tactics = false promises" made. I am not the one to name and shame but there is a very thin line between being a young and confident person to come across arrogant and pushy! However passed initial sale my experience have improved. Maddi was great on viewings and Amy was great on sorting out the "sale". Both ladies were polite, informative and responded quickly to my queries.
Thank you so much for leaving your lovely google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleGreat Staff! Incredibly helpful every step of the way. Credit to Maddy. Went above and beyond to ensure I was happy as Larry. Thanks guys
Hello Brad! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards
5/5
GoogleRating only, no written review.
5/5
GoogleMANDY FROM HOWARDS VERY EFFICIENT AND WILLING TO HELP GREAT JOB
Hello Fotis! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards
5/5
GoogleWe were taken care of by Jarrod Libby, He was very thorough and left no question unanswered. There was never a time or day where he wasn’t available for us and always managed to keep us in the loop. Can’t praise him enough for the efforts and help throughout our first house purchase.
Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleWe first put our house on the market with another local estate agent, we had very little interest. Friends & family recommended Howard’s, we had the pleasure of meeting one of your agents at a house viewing, I was impressed with what he had to say, and he knew exactly why we’d had very little interest in our house. Your agents name is Jarrod. We decided to try & sell through Howard’s, Jarrod has been a pillar of support through this and has always gone above & beyond to help with whatever questions I had. He’s also been a kind ear when things didn’t go so well. I felt I trusted him and his intentions were good. He’s also helped us to negotiate our new purchase and get our offer accepted, for this we are truly grateful. Now we are in the process of selling & buying, solicitors involved, paperwork coming out of ears!! And all is going well. But I still know that Jarrod would help, even at this point - where, really he part is done. Jarrod helped us to sell our house and buy the property we fell in love with. Jarrod is a credit to Howard’s and we would highly recommend his services to anyone selling in the future. Best wishes, Nicky Mrs Nicola Colledge
Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleThank you to Evie for all the work you did on my house sale. Very fast and efficient service.
Hello Karen! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards
5/5
GoogleMaddie and Evie were great, working relentlessly to get and keep things moving, thank you so much ladies....
Hello Bernard! Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Howards
5/5
Google10 years ago I moved into my lovely apartment through Howards Estate and Letting Agents. I love my apartment, it’ is cosy, quick to heat/warm up and bigger than it appears to be at first glance. Today I’d like to give Rosie Nichols her well deserved flowers, I have found Rosie’s attention to detail, professionalism and prompt response to the myriad of issues that arose in the flat over the last two years to be exceptional. Every problem I’ve encountered has been dealt with promptly by Rosie, she replies to my emails in a prompt manner and makes arrangements with different contractors to attend my flat when necessary. This year the basement was flooded causing devastating damage to my personal effects, as soon as I reported the incident Rosie along with Gary Clarke were on top of all the issues that arose and promptly arranged for different contractors to tackle the issues that arose as a result. To sum up, thank you Rosie and Gary, please keep up the good work! Suzy Moroka
Hi Suzy, so glad to hear as a valued tenant the service has been amazing. Kind regards Lara Zawadzki Howards Property Management
5/5
GoogleOn arrival to our viewing we were greeted by maddie Who was very pleasant ,and accepted what we had to say about the property, but unfortunately the property wasn't for us . Hopefully maddie will come up trumps for us next time with a property.
Dear Tony, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy did a great job under difficut circumstances (us the sellers!) but she was very professional and a great help tp us. So gold star to Amy - re 10 Maplesden And thank you to the rest of the team for being our support when we were renting this out
Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleOn search for a property in the local area for my candle light suppers I had the pleasure of Katie Zawadzki lovely one to one service. She went above and beyond on finding my ideal property for my party’s. Really is a good egg in the box . Nothing to much trouble
Thanks Liam for your review. Hoping you are settling into your new home. Kind regards Lara Howards Property Management
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
