★★★★★ 5/5
GoogleExcellent home selling experience using Howard's. Great communication, they go above and beyond. Jeanette and Kim's personable customer service is just fantastic and has made the process much less stressful. They've also got the knack of marketing the property to the right demographic. Can't recommend them enough.
Rachel · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Rachel, it does always help when you have beautiful properties like yours to sell and get to deal with lovely people like yourselves... :)
★★★★★ 3/5
GoogleOur experience wasn't bad or good, it was mediocre. Once the sale was complete, there was no further contact, except for please add a review, "we want to win a competition." Which was nearly ten months later. A quick WhatsApp or text message saying, "congratulations, good luck in your new home," would have sufficed. Just like most other businesses, once the deal is done, they're not interested in you.
Sara · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
We are sorry to hear your experience was not 100% positive.. Our team has changed a bit since then and we will certainly take on board your feedback and endeavour to provide a better service in the future than you received.
★★★★★ 5/5
GoogleJanette was just wonderful! Her enthusiasm for the properties she showed us around was contagious. We didn't purchase through Howard's in the end but I would definitely recommend their service.
Beth · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thanks Beth for your lovely review
★★★★★ 5/5
GoogleFantastic service… helpful and friendly staff…. Definitely recommend
Mark · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Mark, wishing you all the best
★★★★★ 5/5
GoogleI thought the staff at Howard's (Janette, Kim) were very professional and enthusiastic when I enquired about viewing a particular property. Quick to respond to my enquiry and several timely follow ups. Makes a difference compared to some other Agents!
DEE · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Dee for such a glowing review, we are so pleased that you felt the service you received was of a good standard.
★★★★★ 5/5
GoogleJanette was so friendly and helpful. She did more than other estate agents did,and I have had quite a few before I came to great Moulton. Definitely worth using my move was made so easy because of her.
Kathy · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you for your lovely review, i will pass this on to Janette and i look forward to working with you over the coming weeks :)
★★★★★ 5/5
GooglePleasure to deal with Howards on our purchase. Janette and Kim very supportive and helped chase to push the sale through.
Michael · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Michael, i hope you are settling into your new home nicely. It was a pleasure to work with you and help you find your perfect new place to live :)
★★★★★ 5/5
GoogleWe meet Janette at a recent viewing. We were very impressed by her knowledge of the property and how professional she is. We decided to list our cottage with Howard’s as we feel they will do their best to sell it. Kim from their office contacted me to go over the details of my property. Again I cannot fault her professionalism and how nice and friendly she is. I would highly recommend using Howard’s
Joanne · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Jo, this is a lovely review and we really do hope that we can find the perfect buyer for your gorgeous home.
★★★★★ 5/5
GoogleWe can’t recommend Howard’s enough. Both Janette and Kim provided us with a highly professional, knowledgeable and friendly service. They kept us up to speed all the way All questions were answered promptly and reliably helping us navigate a house move of some distance! If you’re looking for a fantastic & friendly service then look no further than Howard’s , in particular Janette and Kim. Well done and Thank You Ladies.
Andrew · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thanks Andrew... hope you are enjoying the sunshine on your trip... p.s Its Howards haha! but we are so pleased that you appreciated what we did... you both were such lovely people to deal with... best wishes to you both!
★★★★★ 5/5
GoogleFantastic experience with Howard’s. Janette and Kim couldn’t have been any more helpful in the purchase of my home. Cannot recommend them enough. Janette really goes the extra mile.
Fiona · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Fiona for the lovely review :)
★★★★★ 5/5
GoogleWe chose Howard’s as they had previously sold a few house for us and we had also purchased through Howard’s too !
We are happy with the service and was kept informed every step of the way !
Thankyou Janette for all your help.
Claire · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Claire, i will pass this onto Janette :)
★★★★★ 5/5
GoogleJanette and Kim are both absolutely amazing!!
So helpful , informative and very supportive.
Absolutely fantastic experience.
Kerri · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you Kerri. We are so pleased that you were happy with your Howards experience. Your review means a lot to us.
★★★★★ 5/5
GoogleJanette and Kim made what could have been a very stressful move extremely quick and easy. Their professionalism was second to none, they kept me updated on everything and were very quick to respond to any queries I had. I can’t thank them enough for everything they did for me
Michelle · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 11 October 2026
Thank you lovely Michelle, we are pleased that we helped to make this a pain free experience for you. Wishing you all the best in your new place :)
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Janette from Howards Estate Agents when we decided to put our house on the market in Harleston. From start to finish Janette was very thorough and professional. Her experience in the property market is second to none and had no doubt we were in good hands. Janette talked us through the whole process of selling our house, which filled us with confidence and excitement. She really did put our minds at ease and made selling our house appear effortless! Unsurprisingly we had offers on the table after the first day of viewings. Would 100% recommend using Janette and her team should you be thinking of selling your home. Thanks again for all your help Janette.
Norfolk · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 18 May 2025
Thank you so much for your lovely review. Hope i can help you again in the future.
★★★★★ 5/5
GoogleJeanette and Kim are absolute professionals. I am delighted with the photos taken, Jeanette's great video, and they made a stressful time fun for us.
Irene · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 23 October 2024
Thank you for this lovely review Irene, we are loving working with you and cant wait to find the perfect buyer for your wonderful home :)
★★★★★ 5/5
GoogleJeanette and Kim from the long Stratton office are such lovely ladies
Attention to detail is top class, Jeanette for her expertise in how to sell your home , her fantastic photography and marketing and Kim for customer service admin and correspondence etc
Go girls you are the dream team and fabulous 👍
Lorraine · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 26 August 2024
Thank you Lorraine, We have really enjoyed helping you on your journey so far and are very excited for the sale of your beautiful cottage. It really has been a pleasure for us too.
★★★★★ 5/5
GoogleI have used Excellent service from Janette and Kim in the Long Stratton team on several occasions. I have always been very pleased with their communication levels and expertise and willingness to go the extra mile to help achieve a sale. Many thanks.
Kev · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 26 August 2024
Thanks Kevin! We are so thrilled to have been able to find you a buyer for your property and are so very grateful for your lovely comments. Best wishes, Kim & Janette
★★★★★ 5/5
GoogleWow, where do I start? I had unbelievable support from Howard’s from the very beginning. Janette went above and beyond with help, advise, keeping me updated.. 100% better than my other experiences and selling my house became mini steps instead of the previous giant leaps and wobbles. If you’re thinking about using their services? I seriously recommend you do so!
Sarah · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 26 December 2025
Thank you ever so much Sarah. It was a pleasure to help in the process of selling your property and we wish you the best of luck for your future endeavours.
★★★★★ 5/5
GoogleA huge thank you to Janette for arranging the sale of our Mum’s house. Always there when we needed her in helping us sort things.
Very professional knowledgeable and kind
Would thoroughly recommend if you are looking to sell a property
Also thanks to Sam in the office
Paula · 11 October 2025 · Howards Estate Agents Long Stratton
Agent replied · 26 December 2025
Thank you Paula, and you are a pleasure to work with also.
★★★★★ 5/5
GoogleFantastic experience working with Janette and Kim. They achieved a quick sale of my property in order for me to secure my onward purchase. Excellent professional, efficient and friendly service throughout the process.
Had previously worked with Janette as a purchaser and had an equally good experience. Hence was an easy decision to appoint Howards a couple of years later when it came to selling.
Highly recommend!
Libby · 11 October 2025 · Howards Estate Agents Long Stratton
★★★★★ 5/5
GoogleI have been over then moon with the service I have recieved from Howards estate agaent. You have made the process go smoothly and without a hitch. I would like to give a special mention to Amy Lugo, she is the height of professionalism and a delight to speak to when providing us with updates about the process. I have worked with the general public officer for many years and know how difficult that role can be, so Amy should be commended for positive demeanor and professionalism.
Chris craven
28 queens road
Havelock81 · 17 September 2025 · Howards Estate Agents Lowestoft
Agent replied · 24 September 2025
Dear Chris, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Mike and Everyone @ Howards (sales)
★★★★★ 5/5
GoogleIt's been a great pleasure to have such a nice, efficient and kind agent like Isabelle Clarke. She knew exactly what we were looking for and was very aware of our needs by providing right and quick answers.
We are very happy with her management and we strongly recommend her for other customers.
Klaudia · 17 September 2025 · Howards Estate Agents Lowestoft
Agent replied · 24 September 2025
Thanks for leaving Ayesha your lovely ⭐⭐⭐⭐⭐ google review, its always great to read that the service you received is at a level that we are constantly striving to achieve. Best of luck with the move! Thanks again Chris Sandom-Hood and the team @ Howards Lettings
★★★★★ 5/5
GoogleDavid couldn’t have been more helpful when we were securing our forever home. He was professional and friendly at the same time and showed his dedication to his work, he is a true asset to Howard’s.
Michael · 16 September 2025 · Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied · 16 April 2026
Thank you for your lovely review :)
★★★★★ 5/5
GoogleDavid showed great patience and knowledge regarding showing my daughter several properties and took the time to explain to us inexperienced property purchasing people how best to proceed. There was absolutely no hard sell and it was a friendly and professional experience.
Ian · 16 September 2025 · Howards Estate Agents Great Yarmouth (158 High Street)
Agent replied · 16 April 2026
Thank you for a lovely review, we look forward to helping you further on your property buying experience
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