Horton and Garton reviews in London

Hello Duncan, a BIG thank you. This review means an enormous amount to me personally and to everyone at Horton and Garton. We have known each other for some 25 years and, incredibly, you have been a Horton and Garton client for 18 years, right back to year one of the business starting. During that time, you have experienced us as a buyer, seller and landlord, so for you to say that, when it comes to service and getting results, we are “in a league of our own” is quite some endorsement. Thank you. Your comments also highlight something I believe is hugely important for anyone considering selling a property in Hammersmith, Chiswick or Shepherd's Bush. Local knowledge really matters, experience really matters, great communication really matters, but ultimately a great estate agent must deliver a great result. Our reputation has been built over many years, transaction by transaction, and through long-standing clients such as yourself who return to us and recommend us to others. A special mention for Emma Mackie. Her professionalism, perseverance and determination to get a sale successfully across the line are exactly why she is such an important member of our Hammersmith sales team. “The best of the best” is wonderful praise and very well deserved. Duncan, thank you for your loyalty and your business over all these years. Here’s to the next chapter, onwards and upwards! Kind regards, John Horton Director and Owner

Hi Nitu, Thank you for your 5 star review working with Horton and Garton. Kind regards, John Horton Director and Owner

Hi Lee, Thank you so much for your fantastic 5-star review and congratulations on purchasing your first home! Buying your first property is a huge milestone, and we’re delighted that Emma was able to make the experience as smooth and stress-free as possible. Her expertise, patience and honest advice are exactly what we pride ourselves on at Horton and Garton. A good estate agent’s job goes far beyond simply agreeing a sale. Managing communication between buyer, vendor and solicitors, anticipating potential problems and keeping everyone moving towards exchange and completion are all vital parts of a successful transaction. Emma’s experience and understanding really come into their own here, so it’s wonderful to see this recognised in your review. Thank you again, Lee, for your kind words and on behalf of Emma and the sales team we wish you every happiness in your first home and trust you will enjoy it for many years to come. Kind regards, John Horton Director and Owner

Hi Alex, A BIG thank you for such a wonderful 5-star review and for your very kind words about Georgina. For us, great estate agency is about far more than simply showing properties. It is about listening, building trust, giving honest advice and ultimately helping buyers find the right home. Georgina genuinely cares about her clients, so I know she will be delighted to read your comments. I am particularly pleased you recognised the importance we place on the integrity of our sales and doing the necessary groundwork early. Good communication and prep makes the difference in getting a sale successfully through from point of sale to completion. Congratulations on finding the perfect property and on behalf of Georgina and all the sales team we wish you happiness in your new home. Kind regards, John Horton Director and Owner

Hi Caroline, A BIG thank you for your fantastic 5-star review and for recommending Georgina and Horton and Garton. As a first-time buyer, having an experienced, knowledgeable and reassuring estate agent alongside you can make such a difference. Georgina is a hugely valued member of our Hammersmith team, and your comments about her communication, organisation, professionalism and personal approach are wonderful to read. We are very proud of our seasoned and experienced team and our market-leading track record across Hammersmith and West London. Combining that local knowledge and experience with genuine care for our clients is exactly the service we aim to deliver. Congratulations on your first home, Caroline. On behalf of Georgina and all the sales team we wish you many happy years ahead in your new home and property. Kind regards, John Horton Director and Owner

Hello Gabriele, a BIG thank you for your wonderful 5-star review and congratulations on finding your forever family home in Chiswick! Buying the right family house is such an important decision, and finding it in less than three months is a fantastic result. Georgina has an "A1 real knack" and ability to listen and understand exactly what is on the wish list and match buyers to the right property when it comes along. Although Georgina is based in our Hammersmith office, our teams work closely together across West London, sharing buyers and opportunities to make sure our clients benefit from the strength and local knowledge of the whole Horton and Garton team across two flagship and market leading sales offices Welcome to Chiswick, a wonderful place to put down roots and call home! On behalf of Georgina and all the team we wish you all the very best. Another textbook result! Kind regards, John Horton Director and Owner

Hi Odette, A Happy Monday it is seeing your wonderful review. Thank you to you for sharing your selling experience working with Horton and Garton with the recent sale and completion of your Chiswick home and the super 5-star review. Congratulations on the closure on your sale, another textbook sale and completion within 3 months from the marketing, viewings, offer acceptance through to exchange and completion and I can say with 100% confidence that there would be at least 50% of flat sellers who listed their homes for sale after Easter this year at the same time would be either unstill under offer or still be on the market for sale! Our sales team delivered on the marketing strategy and you worked with the best solicitor, as also did the buyers, making a smoother transaction for all parties involved. One final thanks to you for the flowers and gifts you brought the Chiswick team, you have set the bar high for our next completing client. On behalf of Annemarie, Louise and the sales team here at Horton and Garton Chiswick we wish you the very best for 2026 and see you on the High Road shortly. Kind regards, John Horton, Director and Owner

Hi Silvio, Thank you so much for your wonderful review and, above all, for the trust you've placed in Horton and Garton over so many years. It has been a real pleasure managing your property throughout your time as a landlord, and we were delighted that you chose our Chiswick office to handle the sale when the time came. Supporting clients throughout the entire lifecycle of their property ownership is something we are incredibly proud of. Anne-Marie, Louise and Melissa will all be thrilled to read your kind words. They each take great pride in delivering the personal, proactive service you've described, and it's especially rewarding to know their efforts made such a positive difference to your experience. Thank you once again for your valued business and recommendation. We wish you every success for the future, and should you ever need us again, we'll be delighted to help. Kind regards, John Horton Director and Owner

Hi Karina, Thank you so much for your wonderful 5-star review and for taking the time to share such lovely feedback about your experience with Ellie here in the Chiswick sales office. Ellie is a fantastic member of our sales team and her warm, friendly and proactive approach, combined with her genuine understanding of her clients' needs, is exactly what we strive for at Horton and Garton. We believe our agents at Horton and Garton do take a more personal approach to our business which makes such a difference to the search process. I know she will be absolutely delighted to read your kind words, particularly your comments about her communication and proactive approach. Thank you again for recommending Ellie and Horton and Garton. We wish you all the very best with your move to London and hope you are very happy in your new home. Kind regards, John Horton, Director and Owner

Hi Harvey, A BIG thank you for such a wonderful review and, more importantly, for the fantastic working relationship we have built with you and the team at JogPost over the past decade. It has been a genuine pleasure working with you and your team on so many of our local projects across Chiswick, Hammersmith and Shepherd’s Bush. I really value the professionalism, reliability and care that you and your team bring to everything you do for Horton and Garton, and it is always reassuring to know that our campaigns are in such capable hands. I know Sophie particularly enjoys working with the Jogpost team, and I’m delighted that you have recognised her attention to detail and commitment. I will, of course, make sure she sees your kind words. At Horton and Garton, we are proud of the long term relationships we have built with our clients, suppliers and local business partners. Working with people and organisations who share our commitment to providing excellent service is hugely important to us and our relationship with JogPost is a perfect example of that. Thank you again, Harvey, for your wonderful review and for your continued support over the years. We genuinely appreciate your recommendation and look forward to continuing to work closely with you and the JogPost team for many more years to come. Kind regards, John Horton, Director and Owner

Thank you so much, Sophie and Rob, for your wonderful review and for taking the time to share your experience of working with Horton and Garton. We have been working together for over six years now, and it has been a genuine pleasure having Pixangle as a trusted partner for our professional photography, floor plans and EPCs. Your professionalism, reliability and consistently high standard of work have been hugely appreciated by our team and, importantly, by our clients. Thank you both for all your hard work and continued support over the years. We very much look forward to continuing our successful working relationship for many years to come. Kind regards, John Horton Director and Owner

Hi Colm, Thank you so much for your wonderful 5-star review and for taking the time to share your experience working with our Chiswick Horton and Garton lettings team. We're delighted to hear that Fahim provided such a helpful, informative and accommodating service throughout your tenancy search. At Horton and Garton, we believe that clear communication, professionalism and attention to detail are key to making the rental process as straightforward and stress-free as possible, so it's fantastic to know that this was reflected in your experience. We'll be sure to pass your kind comments on to Fahim, who will be delighted to receive your feedback and on behalf of Fahim and all the rentals team we wish you all the very best settling into your new home in Chiswick. Kind regards, John Horton Director and Owner

Hi Sarah, Thank you so much for your wonderful 5-star review and for taking the time to share your experience. It was an absolute pleasure working with you on the sale of your home, and we're delighted that Stuart and Louise were able to secure a successful off-market sale before your property was even launched. This is a great example of how, when the right property is matched with the right buyer, exceptional results can be achieved without the need for a full marketing campaign. Your kind words about the team's professionalism, support and understanding mean a great deal to us. Selling a home can have its challenges, and we pride ourselves on being there for our clients every step of the way with honest advice, clear communication and a calm, proactive approach. At Horton and Garton, we're fortunate to represent some of West London's finest homes and, just as importantly, some wonderful clients. When exceptional properties are combined with clients who place their trust in our advice and marketing expertise, we're able to deliver outstanding results time and again. Thank you once again, Sarah, for choosing Horton and Garton and for your wholehearted recommendation. If your review encourages even one more homeowner to entrust us with the sale of their property, we'll be incredibly grateful. Kind regards, John Horton Director and Owner

Hi Simon, Thank you so much for your fantastic 5-star review and for taking the time to share your experience. It was an absolute pleasure helping you with the sale of your home, and we're delighted to hear that Stuart and the team were able to secure an agreed sale in less than a week. Achieving the best possible result for our clients is always our priority, and it's particularly rewarding when our local knowledge, strategic marketing and years of experience combine to deliver such a successful outcome. Stuart is one of the most knowledgeable and dedicated estate agents in Chiswick. His honest advice, accurate pricing strategy and first-class negotiation skills, together with the support of our experienced sales team, are key to achieving the best results for our clients. For anyone considering selling their home in Chiswick, our advice is always the same: choose an agent with genuine local expertise, a proven track record and a team that will be with you every step of the way. We're incredibly proud that so much of our business comes from personal recommendations and returning clients, and reviews like yours mean the world to us. Thank you again, James, for placing your trust in Horton and Garton and for your wholehearted recommendation. We wish you every happiness in your next home and all the very best for the future. Kind regards, John Horton Director and Owner

Hi Josie, Thank you so much for your wonderful 5-star review and for taking the time to share your experience. Congratulations on your new home in Chiswick! We’re absolutely delighted that Stuart was able to help you find the right property and guide you through the buying process from start to finish. Purchasing a home can undoubtedly be a stressful experience, so it's fantastic to hear that Stuart's friendly, approachable manner, excellent communication and commitment to keeping you informed made the journey that little bit easier. As a born-and-bred Chiswickian, Stuart has an unrivalled knowledge of the local area, and he genuinely enjoys helping people find a home and become part of this wonderful community. Thank you again for placing your trust in Horton and Garton. Your recommendation means a great deal to us, and I know Stuart will be delighted to read your kind words. We wish you many happy years in your new Chiswick home and hope you'll enjoy everything the area has to offer. Kind regards, John Horton Director and Owner

Hello Chris, A BIG Thank you to you for sharing your buying experience working with Stuart Bunce here at the Horton and Garton and your wonderful 5-star review. The buying and selling process can be a challenge for every buyer and seller and how smooth the transaction really is down to to the estate agent… 10/10 Stuart and if we could politely describe your recent move and conveyance we would say it was “a textbook purchase” and maybe not the norm for the majority of transactions and the time from point of sale through to completion was less than 3 months (12 weeks). Congratulations on closing the sale…and welcome to Chiswick, W4 and the best of West London, you have a great property. On behalf of Stuart and all the sales team here at Horton and Garton we wish you the very best settling into your new home. Kind regards, John Horton, Director and Owner

Hi Marco, Thank you for your your 5 star review working with Stuart at the Horton and Garton Chiswick W4 office. 10/10 all the very best to you. Kind regards, John Horton, Director and Owner

Hi Manuel, 10/10 and a BIG thank you for your 5 star review on the sale. On behalf of all of the team best wishes settling in to your new house and home, John Horton, Director and Owner

Morning Steve, Happy Mondays… What a wonderful review to read this morning! Two BIG thank you’s… from me to you… 1. Thank you for the business and your instructions to work with Horton and Garton Chiswick sales office and 2. secondly for your amazing review and comments with your experience both buying and selling with HG. The house buying and selling process is never a straight line however in this instance we avoided the majority of snakes/ladders and zig zags… The whole sales team her at HGW4, are genuine all rounded professionals and a team, we all played our parts from Louise, Stuart, AnnMarie and Sophie and we are delighted to get your moving (only up the road and still in patch!) It has been our pleasure working with you and on behalf of all the team we all wish you the very best settling into your new family home and hopefully we will continue to work with many other future clients like yourself. Please do pop in and see us when you are passing us on the High Road. Kind regards, John Horton, Director and Owner

Two BIG thank you’ s from me to you… 1. Firstly, for your instructions for Horton and Garton to market and sell your Chiswick house and 2. For the wonderful 5-star review and sharing your selling and buying experience working with Ann Marie, Louise and Stuart here at Horton and Garton Chiswick, W4 I have always say that the UK West London buying and selling process is never a straight line… and when you are selling and buying through the same agent it should be a wee bit smoother… mmm… if we could politely describe your recent sale and purchase there would be some choice words ( from all parties at times ) but our dogged determination and agency skills got you there. Your patience was rewarded and whilst others may have given up, you did not and I always believed that this sale and purchase would happen. Congratulations on closing the purchase and sale… You have a great property and a wonderful new family Chiswick House and home to settle into. On behalf of Ann Marie, Stuart, Louise and all the sales team here at Horton and Garton we wish you the very best and I am 100% sure the whole family will be enjoying this summer in your amazing garden. Kind regards, John Horton, Director and Owner

Hi Grant, A big thank you for your 5 star review working with Shiyane with your rentals search. John Horton Director and Owner

Hi Cate, 10/10 thank you for your 5 star review working with Shiyane on your rental journey. John Horton. Director and Owner.

Hi Margaret, Two special thank you’s… Firstly, thank you for your instructions and your business working with Horton and Garton and the sale of your Chiswick Home. Secondly, thank you for the testimonial and your 5 star review with your experience in getting the job done and the sale completed. Another text book sale with a 12 week turnaround from point of sale through to exchange and completion. Well done Stuart and his attention to detail and communication skills are first class making him the seasoned professional estate agent and he is well known for going the extra mile to get the job done and he is one of best agents working in Chiswick today. On behalf of Stuart and all the team here at 161 Chiswick High Road, Horton and Garton we wish you the very best for 2026. Kind regards, John Horton, Director and Owner

Good morning Theresa, Another 10/10 5-star review for Stuart here in the Chiswick sales team. Thank you for sharing the selling experience with Horton and Garton with a super 5-star review. Stuart is one of the most genuine estate agents working in W4 today, (there’s only a very short list) and him being a “local local” and a 100% ‘Chiswickian’ his knowledge combined with customer service and attention to detail is exactly what the seller and buyer need to make a sale/purchase happen as smoothly as possible. On behalf of Stuart, Louise and all the team here at Chiswick Horton and Garton we wish you the very best for 2026. Kind regards, John Horton, Director and Owner