Trusted Agent profile · West Yorkshire
Verified
★★★★★
124 reviews across 3 offices and 2 platforms
Holroyds has three offices, in Baildon, Bingley and Keighley (West Yorkshire). Together they have 124 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Throughout our dealings with Chris and his team @ Holroyds we have always been dealt with in a friendly and very professional manner. We were kept informed ...Read all 5 from sellers
Very professional throughout our enquiries an purchase. Both Ben and Chris were exceptionally good when dealing with any questions and viewings. Wouldn't ...Read all 4 from buyers
We have used Chris and his team at Holroyds in Keighley to let out our property and found the service to be first class. A tenant was signed up quickly and the ...Read the review from landlords
Holroyds's three offices, most reviewed first. Each has its own page.
Holroyds and its branches won ESTAS awards in one year, most recently 2019.
ESTAS winners in one year, the group and its branches: 2019.
2019 1 Bronze and 1 other award ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleWould not recommend. They didn't manage to sell my property. I had to constantly chase them regarding updates, no advice, a long drawn out process and a total waste of time. After six months, I changed agents and sold my property within a month. Janette is lovely, but that is the only positive.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleEfficient and very helpful service
2/5
GoogleWoman who showed me around the property seemed unhappy to be there and not happy to take questions. Her answers about the property seemed to vary as the answers she gave during the viewing and when I asked again when I followed up was completely different. Zara was very stroppy over the phone when I asked for a second viewing and when I asked to view on a specific day which she said she couldn’t do and can do a different day which she booked it in before I even agreed to the new date. We were made to feel like we were bothersome even though answering questions is part of their job. Of course people will have questions and want to make sure the property is a good fit especially when you are spending an immense amount of money. We were actually very interested in the property but her service had put us off. Would not recommend due to poor service.
5/5
GoogleRecently sold through Holroyds and Ben and his team were fantastic. Previously my house was with a different agent for months with no joy, Holroyds sold within a week and kept me updated throughout the conveyancing process. Would highly recommend.
5/5
GoogleRented my property within a week, Ver helpful, supportive and great communication. So far would highly recomend.
5/5
GoogleI recently sold a property through maxwell's and have been bowled over by the level of professionalism aswell as friendly customer service. Their level of quality has been highlighted for me in comparison to the estate agent I've had to deal with for purchasing a property. It really has shown that all agents are not the same and that when looking at selling a property you really need to make sure you check out whoever you list your property with. Maxwell have been brilliant with every aspect of my sale and wish every other estate agent would have the same level of efficiency and professionalism.
5/5
GoogleRating only, no written review.
5/5
GoogleThe move did not go 100% correct due to a problem outside of our control but they helped up through it and fought our corner well.
5/5
GoogleA great team of professionals who have looked after property for me for many years. Always available if there are issues with property or tenant and will help to resolve any problems. Easy to talk to and Bev is very proactive in letting us know of changes to legislation etc. I strongly recommend them if you are looking for property management or agency.
5/5
GoogleBought a house with Maxwell's nearly 3 years ago. At the time the service was good. I have recently got back in touch with them to enquire about any documentation they might have to assist me with an on going issue I'm having with the builder and Maxwell's were very helpful even though it has been a few years since we bought the house.
5/5
GoogleLovely staff, very helpful! Highly recommend!
5/5
GoogleFriendly and helpful service. Impressed by their straightforward approach
1/5
GoogleVery slow in dealing with any of your requests / enquires in the sale/purchase of your property, with somethings completely ignored, yet a constant pain when wanting something from you there are always phoning up.. should have gone to a more professional agent.
5/5
GoogleBen, Rebecca and the team successfully let out our property very quickly and professionally, haven’t had any issues. Very pro active estate agent and work hard to make things happen. Highly recommend. Mr & Mrs S
5/5
The Trusted AgentTop class service
I have been impressed with the service I have received from Holroyds from start to finish. Every member of staff whom I've dealt with has been professional, friendly, helpful & knowledgable. I would have no hesitation in recommending Holroyds to prospective buyers & sellers.
1/5
The Trusted AgentAbsolutely disgusting
Every six months Holroyds charge their landlords, and their tenants, £60 each. £120 into their pockets for printing out a piece of paper. Absolutely disgusting.
Hi John, Thank you for your feedback and I am sorry that you are unhappy with the terms of our rental service. Most rental agents do charge for the organisation of renewing a tenancy and the work the is involved. is highlighted at the start of each tenancy and is transparent on our website for tenants and landlords to see. Before we set the fee prices we made sure that compared to many other agents we are very reasonable with these charges. Feel free to get in touch with me at chris@holroydsestateagents.co.uk if you have any further questions. kindest regards, Chris Holroyd
5/5
The Trusted AgentHolroyds experience
I would recommend this agent above any others I have had dealings with. Friendly, professional service. with good communication throughout. Nice touch on completion, bottle of fizz and nice momento, for us a chopping board with our new address on it!! I like to think it was because, every time they rang, I was cooking!!!!!!!! Good job, well done!
5/5
The Trusted AgentExcellent service
Chris and his team at Holroyds were excellent throughout the whole experience of buying and selling. They kept me informed regularly all through the process and I highly recommend this company Thankyou all once again
5/5
The Trusted AgentSale of Oakbank avenue
Throughout our dealings with Chris and his team @ Holroyds we have always been dealt with in a friendly and very professional manner. We were kept informed throughout the sale and advised on a regular basis regarding how the marketing of the property was progressing. We were informed post viewings with an open and honest review of the visit and always delivered a verbal report of the likelihood of a sale. Though we didn't require additional work I feel confident that we would have been informed. Therefore throughout the sale we always felt that Holroyds had our best interests. I would therefore recommend in the future
5/5
The Trusted AgentExcellent, prompt, no nonsense service
I would recommend your services to anyone buying,selling or renting.
5/5
The Trusted AgentExcellent Service
We have used Chris and his team at Holroyds in Keighley to let out our property and found the service to be first class. A tenant was signed up quickly and the process was handled professionally and efficiently throughout.
5/5
The Trusted AgentProfessional and friendly service Thanks thanks xxxx
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Baildon has the most, with 63 reviews rated 4.9 out of 5, followed by Bingley with 49.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Martyn wrote: "Throughout our dealings with Chris and his team @ Holroyds we have always been dealt with in a friendly and very professional manner. We were kept informed ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Karen wrote: "Very professional throughout our enquiries an purchase. Both Ben and Chris were exceptionally good when dealing with any questions and viewings. Wouldn't ..."
Yes. At the ESTAS 2019 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Group by Region in Yorkshire.
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