Trusted Agent profile

Holroyds reviews

4.9

★★★★★ Excellent

63 reviews across 1 platform

21-23 Westgate, Baildon BD17 5EH

Holroyds's Baildon office at 21-23 Westgate is rated 4.9 out of 5 across 63 reviews on 1 platform, including 63 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

63

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Baildon office, from every platform, shown as written. First names only.

5/5

Google

I have to say that Holroyds have been terrific all the way through the sale process. Everything was explained in detail and was easy to understand. Holly recommended using the modern auction method of sale with Iamsold. This was really straightforward and the end result was terrific. The guaranteed completion date of only 56 days after accepting the offer was another bonus. I would thoroughly recommend this agent and the method of sale.

Michael · 2 April 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so glad to hear that you had a positive experience with Holroyds and the modern auction method. Our team strives to make the sale process as smooth and efficient as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Used Sarah at Holroyds for my mortgage on my first home. She was so helpful and guided me through the whole process from putting the offer in to completion, I never had to chase her for updates she always provided them promptly. Compared to other advisors Sarah adds a personal and professional touch. Would recommend Sarah to anyone!! xx

Freya · 11 April 2026

Agent replied · 16 April 2026

Thank you so much for choosing me to assist you with your first home purchase! It was a pleasure guiding you through the process and I'm so glad you were satisfied with my personal and professional touch. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Amazing staff at Holroyds. Really helped with buying our first property. Ammarah was always available and gave us updates as and when, she helped make the process be as smooth as it could and we will be forever grateful ❤️ Thank you to the team at Holroyds Baildon x

Pontus · 19 March 2026

Agent replied · 16 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Currently in the process of buying my first house and Holly, Ammarah, Freya and Sophie have all helped me through the process so far, even sat with me to do my solicitor work. Special mention to Lynne who has sorted my mortgage, mortgage offer back in days. Honestly not so scary when you’ve got a great team behind you!

Poppy · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are delighted to have such a talented and dedicated team that can make the home buying process a smooth and stress-free experience for our clients. Congratulations on your new home! Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A good experience selling my late Mum's house through Holroyds. Ammarah and Holly were prompt and responsive. I don't live locally, and they were helpful not only by conducting the viewings, but also facilitating access for surveyors etc. They kept the whole process on track.

Grouchybeast · 2 April 2026

Agent replied · 16 April 2026

Thank you for choosing Holroyds to sell your late Mum's house and for giving us the opportunity to assist you. We are so glad to hear that Ammarah and Holly provided prompt and responsive service to make the selling process smooth and stress-free for you. We appreciate your kind words and are happy to have helped keep the whole process on track. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Holly and her team at the Baildon branch of Holroyds successfully sold our property and guided us through the process very efficiently and professionally. Would highly recommend this estate agent. Thanks to you all for your help, support and understanding throughout the sale process.

Caroline · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to have helped you through the selling process and are happy to hear you had a positive experience with our team. Thank you for recommending Holroyds, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Holly came to value my property along with 2 other local agents and she instantly stood out. So myself and my wife chose her to represent us in the sale of our house. Within 2 weeks we had 8 viewings and a full asking price offer. Couldn’t recommend Holly and her team more.

Charlie · 16 December 2025

Agent replied · 16 April 2026

Thank you for choosing our team to represent you in the sale of your house. We are thrilled to hear that Holly's standout performance led to a quick and successful outcome for you. Our team takes pride in delivering exceptional service and results for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’m so grateful for the care and support Freya and the team showed throughout the whole process of selling my house. She made everything feel easy and truly looked out for me at every step. I couldn’t have asked for a kinder or more dedicated agent.

Glenn · 16 December 2025

Agent replied · 16 April 2026

Thank you for trusting us with the sale of your house and for your kind words! We are thrilled to have exceeded your expectations and made the process easy for you. It was our pleasure to support you every step of the way. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Ammarah guided us through the process step by step. Excellent communication, clear and precise, friendly and extremely personable. Execellent service and brilliant estate agent. Thank you Holroyds, and special thanks to Ammarah 👍🏻☺️ …

Sally · 16 March 2026

Agent replied · 16 April 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The team have been amazing helping me. The lovely Holly has been absolutely amazing with everything! I could not recommend her and the team enough.

Becky · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, we are thrilled to hear that Holly and our team have been able to assist you in such a wonderful way. We strive for excellence and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first time buyer, I highly recommend Holyroyd’s at Baildon and mortgage broker Sarah Ainge. Sarah was the first mortgage advisor I spoke to who was friendly and approachable, and took the time to listen to all my daft first time buyer questions and found the best deal that suited my needs. Couldn’t recommend her more highly. Thank you to Jack Pullan for your help throughout this whole process. Jack provided weekly updates and was always reassuring and happy to help with any questions and got answers from the different solicitors. For any first time buyer who hasn’t a clue where to start - I highly recommended the team at Holroyds.

Amy · 27 March 2024

Agent replied · 9 June 2024

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

4/5

Google

Thanks to Ammarah and team for helping my with my recent purchase and pursuing for a timely completion.

Kevin · 26 March 2026

Agent replied · 16 April 2026

Thank you for the positive review! We are thrilled that Ammarah and our team were able to assist you with your purchase and ensure a timely completion. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had the best experience from the Holroyds team. Holly has been superb and made my first time buy an easy process! The girls in the office have been fantastic

April · 16 December 2025

Agent replied · 16 April 2026

Thank you for the amazing review! We're thrilled to hear that you had a great experience with our team, especially Holly and the girls in the office. We strive to make every customer's first time buying experience as smooth and easy as possible. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Holroyds were amazing best estate agent in the area would recommend them to anyone Freya was so helpful and made everything so easy and enjoyable would recommend to everyone

Lily · 14 December 2025

Agent replied · 28 December 2025

Thank you for your kind words and recommendation! We strive to provide exceptional service and are thrilled to hear that Freya was able to make your experience with us enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Holly was quick to get in touch, helpful and so lovely to work with.

Rebekah · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Holly. We pride ourselves on providing excellent customer service and are delighted to know that it made a difference for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The whole team at Holroyd were amazing from start to finish. Especially Jack and closely followed by Olivia. My interaction was with Jack mainly and he was always so kind and patient. He is definitely a true asset to Holroyd. Buying a house is and will always be a stressful process but having Jack with you on that journey makes it all worth while. Thank you for all your help and support.

F · 27 March 2024

Agent replied · 9 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic team at Holroyds Baildon. This was the second time I’ve sold my home with them and Ben and Jack were fantastic. Got plenty of viewings and ended up with a good sale price too. Customer service wise they were brilliant, keeping me well informed and answering any queries i had and helping me out when i we were having trouble on the final days leading up to exchange and completion. Also have to say a big thanks to Sarah for help with my mortgage too! Thanks to the whole team, even gave me a nice little housewarming gift!

Gavin · 15 July 2023

Agent replied · 11 June 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Holly came to value my house and instantly stood out to me, I had 3 agents out and she took a complete different approach. After the hard work from Sophie, Freya and Ammarah they managed to get us a viewing in less than 24 hours of our house going on the market. And the next day, sold. Amazing thanks so much girls!

Paula · 16 December 2025

Agent replied · 16 April 2026

Thank you for choosing our team to help sell your house! Our agents, Holly, Sophie, Freya, and Ammarah, were determined to get you a quick sale and it paid off. We're thrilled to have been able to help and thank you for your kind words! Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Freya was amazing when dealing with Holroyds. Would recommend them to anyone 👍🏻 …

Joel · 7 December 2025

Agent replied · 28 December 2025

Thank you for your kind words! We are thrilled to hear that Freya provided excellent service during your experience at Holroyds. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I am really pleased with the service provided through Holroyds Baildon when purchasing my new home. Jack Pullan was very thorough throughout the whole process, with frequently updating me and dealing with any queries I had - thanks Jack! Huge thank you to Sarah Ainge who assisted me with my mortgage application and made this a positive experience for me! I would highly recommend this service.

Henry · 13 September 2023

Agent replied · 11 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I am extremely pleased with the service I received from Lee Cashman of Holroyds in Baildon. Lee kept in touch with me regularly and has gone above and beyond in what has been a complicated sale of my property and I would 100% recommend Holroyds to anyone looking to buy or sell a property.

Lynne · 8 August 2025

5/5

Google

I have just completed buying my house through Holroyds (Baildon). Jack has been great throughout the whole process with regular updates and always happy to find the answers to any questions I might have. At what is a stressful time Jack's reassuring, calm, and always encouraging manner, has contributed greatly to this being a positive experience for me - thanks Jack

Jane · 15 September 2023

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

After trying a few other agents, I was genuinely relieved to find Holroyds. The genuine care, attention, and warmth they brought to the process made such a difference. They listened, supported me at every step, and made everything feel so much easier. I’m truly grateful for their kindness and dedication.

Sydnie · 14 December 2025

Agent replied · 28 December 2025

Thank you so much for your kind words! We are thrilled to hear that our care, attention, and warmth made a difference for you. It is our ultimate goal to make the process as easy and stress-free as possible for our clients. Your gratitude and satisfaction mean the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience with Holroyds in Baildon. The team was friendly, professional, and always quick to respond to any questions. They made the whole process smooth and stress-free, and I really appreciated their clear communication throughout. Highly recommend them to anyone buying or selling in the area!

Rayan · 30 November 2025

Agent replied · 28 December 2025

Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team in Baildon. Providing excellent customer service is our top priority, and we are delighted to know that we were able to make your … More

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Read Holroyds's Google reviews

Questions about Holroyds

How many reviews does Holroyds have?

Holroyds's Baildon office has 63 reviews across 1 platform: 63 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Holroyds's rating?

Holroyds is rated 4.9 out of 5 across all 63 reviews, and 4.9 out of 5 on Google from 63 reviews, checked 9 October 2026.

Where is Holroyds's Baildon office?

Holroyds, 21-23 Westgate, Baildon BD17 5EH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.