Trusted Agent profile · Baildon

Holroyds Baildon reviews

4.9

★★★★★ Excellent

63 reviews across 1 platform

21-23 Westgate, Baildon, BD17 5EH

Holroyds's office in Baildon, at 21-23 Westgate, is rated 4.9 out of 5 across 63 reviews on 1 platform, including 63 Google reviews rated 4.9.

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4.9 / 5

63

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Baildon office, from every platform, shown as written. First names only.

5/5

Google

The whole team at Holroyds has been fantastic and so helpful throughout the whole buying process for me. Sarah was great in helping me apply for my mortgage, making it really simple and easy. Jack has also been fantastic throughout the whole process, with regular updates, which has made it all much less stressful for me.

Rebecca · 13 September 2023

Agent replied · 9 June 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to the team’s dedication, we’re now in our dream home, feeling excited for this next chapter of our lives. If you’re looking for an estate agent who combines expertise with heart, this is the team you want. We are so grateful for everything they’ve done.

Dan · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to have been able to help you find your dream home and be a part of this exciting new chapter in your lives. Our team prides itself on providing expert services with a personal touch. … More

5/5

Google

Came in for a mortgage appointment with Lynne and she was absolutely amazing. Really took her time with me. I would absolutely recommend her to anyone that’s needing help with their mortgage options 🙌🏻 …

Toni · 16 March 2026

Agent replied · 16 April 2026

"Thank you for taking the time to leave such a positive review! We're thrilled to hear that Lynne provided you with exceptional service and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot thank this estate agent enough for everything they’ve done for us. From the very first phone call, they made what is usually a stressful and overwhelming process feel calm, guided, and genuinely cared for. They took the time to …

Diane · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are so happy to hear that we were able to make your home buying experience less stressful and overwhelming. Our top priority is always to understand your needs and provide excellent service. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

From valuation to completion, Holroyds provided excellent service. Every team member was helpful and responsive, making the selling process far easier than expected. The team were proactive, organised and always kept us updated. A fantastic experience from start to finish.

Kate · 16 December 2025

Agent replied · 28 December 2025

Thank you for your amazing review! Our team at Holroyds is dedicated to providing top-notch service to our customers every step of the way. We are thrilled to hear that your selling process was made easier by our helpful and proactive team. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Holly came out to value my property last week and she was totally professional, made me feel completely at ease and was just absolutely lovely. She made the whole experience so much easier. I would 100% recommend.

Lily · 21 December 2025

Agent replied · 28 December 2025

We are thrilled to hear about your positive experience with Holly! Making our customers feel comfortable and providing professional service is our top priority. Thank you for choosing us and for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The staff were always responsive and helpful, guiding me through every step of the process with patience and clarity. Their knowledge of the local market was invaluable, and their marketing strategies were highly effective in attracting potential buyers.

Darren · 30 November 2025

Agent replied · 28 December 2025

"Thank you for your kind words! Our team takes pride in providing top-notch customer service and expertise in the local market. We're thrilled to have been able to guide you through the process with patience and clarity, and even more excited that our marketing strategies were effective in bringing in potential buyers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I highly recommend Holroyds Estate Agents to anyone looking to buy or sell property in the area. Their dedication to client satisfaction sets them apart, and I am grateful for their outstanding support throughout the entire transaction.

Jack · 30 November 2025

Agent replied · 28 December 2025

Thank you for your kind words and recommendation! It's our pleasure to provide top-notch service and support to our clients. We're thrilled to have helped you with your property transaction. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Right from the start Ben and Jack were amazing. Had plenty of updates throughout and alwaya a friendly voice at the end of phone. Would highly recommend Holroyd Estate Agent.

Diane · 27 March 2024

Agent replied · 11 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from the Holroyds girls! Professional, friendly, and always quick to respond. They made the whole process smooth and stress-free, and I’m thrilled with the outcome. Highly recommended!

Leanne · 16 December 2025

Agent replied · 16 April 2026

We are thrilled to hear that you had an excellent experience with our team at Holroyds! Our goal is to provide professional and friendly service while making the process stress-free. Thank you for the recommendation! Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from Holroyds in Baildon. Ammarah, was fantastic, friendly, knowledgeable, and always kept me updated. She made everything feel easy and straightforward. Really impressed with the whole team. Highly recommend!

Sadaf · 30 November 2025

Agent replied · 28 December 2025

Thank you for your kind words! We are thrilled to hear that Ammarah and our team provided you with excellent service. We pride ourselves on making the process as easy and straightforward as possible. Thank you for recommending us, it means a lot. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We put our house on the market with Holroyds sale, agreed in first week to a first time buyer, so pleased!

Ellie · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words and for choosing Holroyds! We are thrilled that our services helped you sell your home quickly to a first time buyer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hi, both myself and my wife Anne were extremely pleased with Jack as he was very patient, calm & encouraging. All the staff are amazing, very helpful & assuring. When phone lines were busy we left a message & they always called us back. We have sold 3 house through Holroyds & every time we cannot fault them. So anyone out there wanting to sell then you can't go wrong with Holroyds.

Steven · 10 June 2023

5/5

Google

Great all round service. Jack and the team have provided a professional but friendly service and always there to answer any questions. Would highly recommend.

Matthew · 27 March 2024

Agent replied · 11 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great customer service from Holly, the team is fantastic and helped everything run smoothly. thanks again!

Lauren · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we're thrilled that Holly and the team were able to make your experience smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jack at Holroyds Baildon did a fabulous job keeping the wheels of the sale moving. One aspect of the Holroyd service I really appreciated was Jack called everyone every week (the buyer, their solicitor, my solicitors, my onward’s estate agent) and then called me to provide full rounded update, meaning I didn’t need to chase these firms myself. The Holroyds agents are very friendly and always optimistic. Thanks team.

Darren · 27 March 2024

Agent replied · 9 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Holroyds were great. Especially Jack who communicated everything throughout my sale and was very professional. Unfortunately my move didn't happen but I would definitely used them again.

Stuart · 15 September 2023

Agent replied · 11 June 2024

Hi Stuart, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

Great team, super friendly. Great service, would 100% recommend

Ella · 7 December 2025

Agent replied · 28 December 2025

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and that you would recommend our services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Late review but Holroyds were amazing with helping us find our first home and getting our mortgage. We are very thankful to their entire team especially Charlotte and Ben from Love Financial who was absolutely amazing, informative and very patient with us. I would highly recommend them to anyone looking for a reliable and trustworthy estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Marian · 28 August 2020

5/5

Google

A great team of professionals who have looked after property for me for many years. Always available if there are issues with property or tenant and will help to resolve any problems. Easy to talk to and Bev is very proactive in letting us know of changes to legislation etc. I strongly recommend them if you are looking for property management or agency.

Richard · 13 June 2018

5/5

Google

To the staff at Holroyds (Jack, Ben et al), Baildon. Thanks for providing an excellent service in conducting the sale of my house, whilst I was far away. After a long haul, you got it done! Best Wishes, Mark and Siri.

Mark · 27 March 2024

Agent replied · 11 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I am really pleased that I chose Holroyds to sell my house. Jacks attention to detail, his patience and professionalism are stand out points. I have been contacted very frequently all the way through to ensure that I have all the information i need. I would highly recommend this service.

Janet · 17 July 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

Would not recommend. They didn't manage to sell my property. I had to constantly chase them regarding updates, no advice, a long drawn out process and a total waste of time. After six months, I changed agents and sold my property within a month. Janette is lovely, but that is the only positive.

Mich · 12 June 2020

5/5

Google

As a purchaser I want kept up to date throughout the process with all my questions answered promptly and courteously. It was a pleasure to deal with the staff. Would highly recommend.

Jeanette · 27 March 2024

Agent replied · 11 June 2024

Thank you Jeanette for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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