Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We've recently used Holden Copley West Bridgford to sell our house. Firstly we were blown away by the efficiency and support we received from the office staff, especially Maddie. Then, once the chain was complete, Melissa processed our sale. She was absolutely brilliant at both troubleshooting/keeping the chain moving but also keeping us reassured and informed, in what proved to be a difficult chain. Thank you so much! Highly recommended.

Michelle · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 8 November 2024

Thank you for your wonderful feedback! We’re thrilled that Maddie and Melissa could provide you with the support and reassurance needed throughout the process. It was a pleasure working with you, and we’re grateful for your recommendation. Congratulations on your sale!

5/5

Google

A massive thank you to Karen, Liberty and the team who helped me with my house purchase. They were polite, friendly and professional throughout the process, even when pressure was being put on them from external parties. I can't thank you enough and would recommend to any in the area.

Catherine · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you Catherine, we really appreciate it!

5/5

Google

Purchased a house via HoldenCopley who have been excellent throughout the whole process. Many thanks to Lianna for her professionalism, responsiveness and friendliness in seeing us through to the finishing line!

David · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you David, we really appreciate it!

5/5

Google

Lianna has been so helpful from start to finish. She is always on hand at the end of the phone to answer our many questions. Her knowledge and guidance was especially helpful during a challenging process so thanks Lianna!!

Milly · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you for your kind feedback Milly!

5/5

Google

They were great - can't fault them

Alex · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you Alex!

5/5

Google

I just sold my house through Holden Copley, with Sheryl managing the sales process. She kept me regularly updated on how it was progressing... I didn't have to chase once! She made the sale smooth and stress free. Based on the service I received throughout, I would definitely recommend selling or buying your home through Holden Copley.

Claire · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you Claire!

5/5

Google

Sheryl (and indeed all the staff I dealt with at Holden Copley) were friendly, responsive, helpful, supportive and professional all the way when I was buying a house from their client. If I ever need an estate agent in future I would choose to work with them again.

Orla · 20 October 2025 · HoldenCopley West Bridgford

Agent replied · 20 October 2026

Thank you Orla, we really appreciate the positive feedback!

5/5

Google

Great experience working with Stephen Jonker. Explained everything clearly during house visits, making the process easy and stress-free. Professional and knowledgeable - Highly recommend!

Rahul · 13 October 2025 · HoldenCopley West Bridgford

Agent replied · 13 October 2026

Thank you Rahul!

5/5

Google

My agent Bethan and HoldenCopley made the home-buying process smooth and stress-free. They kept me informed, explained everything clearly, and helped me feel confident every step of the way. Truly knowledgeable and supportive, I highly recommend!

Malvin · 13 October 2025 · HoldenCopley West Bridgford

Agent replied · 13 October 2026

That's great to hear! Thank you for the recommendation

5/5

Google

We have just finally moved into our new home after 2 yrs of things not going right, Holden copley really made sure this time things were going to be done properly and looked after us all along the process, Amy Price looked after us untill completion and did above and beyond we are very grateful to have been looked after so well and now to be in our new home.

Ele · 13 October 2025 · HoldenCopley West Bridgford

Agent replied · 13 October 2026

Thank you so much for your kind words! We’re delighted to hear that Amy and the team could support you throughout the process and that you’re now settled into your new home. Wishing you many happy memories there!

5/5

Google

Very positive experience selling from valuation through to completion. Each individual from every department we dealt with were professional, polite and efficient. Esta Dunn and Josie Plester stand out as they were brilliant from the offer agreed stage. One calendar month from offer accepted to completion! Thanks to the whole HC team. Would use again without doubt.

Henry · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you Henry, congratulations on the completion!

5/5

Google

Having done a number of house viewings with Harry, I can confidently say he’s very attentive, knowledgable and professional. He has a very good approach and I never felt pressured or rushed. He’s very good at his job and a credit to Holden and Copley. Keep up the good work

Zahid · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you very much for the positive feedback!

5/5

Google

Excellent service from start to finish. Sheryl kept buyer and seller updated every step of the way. Sale complete in 10 weeks thanks to the great service!

Lucy · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you Lucy!

5/5

Google

Josie was excellent in handling our house sale in Notts. Thank you!

Ed · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you Ed!

5/5

Google

I had a fantastic experience buying my new home through Holden Copley. Esta (Senior Sales Negotiator) and Lauren (sales manager) were incredibly helpful throughout the process. Their communication was excellent, they arranged viewings quickly and efficiently, always responded to my emails promptly, and answered all my questions with clarity and patience. A big thank you also to Karen (Senior Sales Progressor), who guided the purchase through to completion with professionalism and care. The whole team made what could have been a stressful process feel smooth and well-organized. I’m very grateful and would highly recommend Holden Copley to anyone buying a home.

Ana · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

That is great to hear! Thank you so much

5/5

Google

Excellent experience selling our house with Holden Copley Arnold. Lianna was brilliant at keeping us up to date with things and answering any questions we had. Thank you! 😊 …

Sarah · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you Sarah for the feedback!

5/5

Google

I recently had the pleasure of completing a move with Holden Copley. The service I received from the entire team was second to none, especially with all my persistent questions. Kerry, in particular, was very clear, patient and helpful.

Jeremy · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you Jeremy!

5/5

Google

Thank you so much Esta and Lauren for your excellent service, guidance and support.Most time I communicate with Esta, you are really amazing person.Whenever I approach with quire's and worries,Esta you are always clear me immediately without delay.You never allow me to hold that stress for long time.Very quickly I received the replay.Buying dream house is a big task but like you people around us nothing is impossible....No stress and anxious I really recommend Holden coply is the best choice and if you get Esta....ohoooo wonderful. Great , keep moving with your dedication and all the best . Once again Thank you so much Esta and Lauren.

Jincy · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you so much for your kind words and lovely review. We’re so pleased to hear that Esta and Lauren were able to support you throughout such an important journey. It means a lot to us to know you felt reassured and well looked after. Wishing you all the happiness in your new home!

5/5

Google

Very proactive with keeping me updated. Quick responses.

Serena · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Hi Serena, thank you so much!

5/5

Google

Rating only, no written review.

Rajappan · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you for the 5*!

5/5

Google

Very happy with my experience with Holden and Copley, first Lottie in getting my offer in and accepted and then Melissa with the purchase were both very helpful in keeping me informed and working to get what became a very challenging chain completed. They were always polite and professional and responsive to my questions and requests whilst managing my purchase and sale.

Mark · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

We are really pleased that you had a great experience. Congratulations on the purchase and sale.

5/5

Google

When we met Jordan to carryout our valuation, we knew we could work with him... The office team are really professional and supportive.. We need quite a lot of guidance as we haven't moved home for over 15 years.. We wouldn't hesitate in not only recommending holden copley, but also use them if we move gain... thankyou for your support so far in our sale and acting on our behalf making offers for us. Mick & caroline russell

Mick · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you so much, Mick and Caroline, for your lovely feedback. We’re delighted that Jordan and the team have been able to guide you through the process, especially after such a long time between moves! It’s great to know you feel supported, and we really appreciate your recommendation. Wishing you all the best with the sale, and we’d be more than happy to assist with any future moves!

5/5

Google

Amazing experience using Holden Copley to sell our house. Sheryl P was always amazing in supporting us through the whole processs of selling our home. Esta D, Laura P and Lucy B were all equally helpful. All staff we spoke to were always polite, knowledgeable and passionate. Will definitely recommend

Stephen · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

That is great to hear, thank you for the feedback and recommendation!

4/5

Google

Rating only, no written review.

Neville · 11 October 2025 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you for the 4*!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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