Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMelissa, what an absolute admin queen. Holden Copley, did almost all of our potential house buying viewings. They were adaptive to both my partner and I working shifts and did all they could to make everything work for us! When we found the house we loved, they supported us through the whole process. Extra viewings, chasing random questions they were great. Melissa, knew everything that was going through the whole process, I would have been lost without her. Thank you for everything!
Amelia · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 11 October 2026
Thank you so much for your kind words! We’re thrilled to hear that Melissa and the team could make the process smooth and stress-free, especially with your shift work. It’s fantastic that you felt supported every step of the way, and we’ll be sure to pass on your thanks to Melissa, she’ll be delighted!
★★★★★ 5/5
GoogleWe are currently selling and buying a house through Holden Copley. Their valuation was fair based on our knowledge of the market for both us and the buyers resulting in a quick process and the house being taken off the market in under two weeks. Everyone we spoke to in branch was super helpful regarding the sale and purchase and we had a wide range of viewers lined up through their data base before the property even listed on right move which was a bonus. The Sales Manager, Jack Best provided an absolutely amazing service going above and beyond to ensure the process went smoothly and to accommodate viewings. Can absolutely recommend Holden Copley and specifically Jack to anyone.
George · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 11 October 2026
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience selling and buying with us, and that the process moved quickly and smoothly. It’s great to know Jack and the team provided such helpful support throughout, we’ll be sure to pass on your kind words. We really appreciate your recommendation!
★★★★★ 5/5
GoogleI used the Arnold office in the sale of my property. Estate Agents get a lot of flack but I was really impressed with the service from
Valuation to completion. Special mention to Karen who progressed the sale to completion and was brilliant. Thank you.
Elizabeth · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 11 October 2026
Thank you so much for your lovely review! We're really pleased to hear you had such a positive experience with our Arnold team. Karen and the team will be delighted with your feedback, we really appreciate you taking the time to share it.
★★★★★ 5/5
GoogleHolden Copley, and especially Lauren have been fantastic in experience I have had with them. When viewing houses their agents have been professional and knowledgeable. During the buying process they have been efficient, quick to respond and have explained the process well. I would highly recommend
Jamie · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 11 October 2026
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience with HoldenCopley, and especially with Lauren. Your recommendation means a lot to us, and we’re so pleased we could help make your buying journey a smooth one.
★★★★★ 5/5
GoogleFantastic service. Especially Lauren Mayes!
Rachel · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 11 October 2026
Thank you Rachel!
★★★★★ 5/5
GoogleI am grateful to Elliott Bradshaw, Lettings Negotiator who processed my letting as smoothly as possible for he responded quickly between potential customers and me. His communication skills allow for customers to feel welcomed, assured and willing to settle down the deal as soon as possible.
Thanks again for his patience to solve problems in a clear way and I am very happy to work with him.
I should thank Jack Dickens very much , who is the manager of the team. He is so nice and responsible and did the job successfully.
I would like to recommend him to the new customer for his good attitude towards the job.
Thanks again also to many staff like Millie Hastings, Lili Moore, as well as some people who helped behind who I don't know the name of.
Again, I would like to thank Holden Copley very much!
Kandy · 11 October 2025 · HoldenCopley Nottingham
Agent replied · 1 October 2023
Hi Kandy, that is great to hear! Really pleased you were happy with our team and the service. Thank you for the review.
★★★★★ 5/5
GoogleJust found a fantastic home, although I didn’t end it buying through HoldenCopley, I wanted to share my thanks and appreciation to Ben, he was a standout among all the agents I dealt with, he’s polite, helpful and wants to work with you to find the right home for you! Thanks again Ben and to all the team in Long Eaton.
Mix · 26 September 2025 · HoldenCopley Long Eaton
Agent replied · 26 March 2026
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ben made such a positive impression, and we’ll be sure to pass your kind words on. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleHolden copley,made the experience of selling my property and purchasing a property very easy for myself. Liv Haigh explained the process from the very beginning and the team kept me well informed of viewings and updates. Liv Haigh was always available to answer any questions or concerns I had. Thanks to the whole team at Holden copley.
Ian · 26 September 2025 · HoldenCopley Long Eaton
Agent replied · 26 March 2026
Thank you for your kind words! We’re delighted to hear that Liv and the team made the process of selling and buying so smooth for you. It’s great to know you felt supported and well informed throughout. We really appreciate your feedback!
★★★★★ 5/5
GoogleI've used Holden Copley several times to sell property and they've always been excellent, professional, personable, and consistently delivered great results. Their advice was spot-on, helping me get better offers, and their team, including Laura, Jessica, Ben, Jasmine and Genette were fantastic and provided regular updates throughout. Lianna in Progression was a star and ensured everything stayed on track. Overall, their service exceeded expectations, and I highly recommend them.
Shayne · 26 September 2025 · HoldenCopley Long Eaton
Agent replied · 26 March 2026
Thank you so much for your kind words and for trusting us with your property sales multiple times! We’re thrilled to hear that Laura, Jessica, Ben, Jasmine, Genette, and Lianna provided such a positive experience. Your recommendation means a lot, and we’re delighted we could help achieve great results for you!
★★★★★ 5/5
GoogleThe Long Eaton team are smart, Very professional, with good advice and guidance always keeping me upto date with developments of my mum's bungalow sale
Ian · 26 September 2025 · HoldenCopley Long Eaton
Agent replied · 26 March 2026
Thank you Ian, we really appreciate it!
★★★★★ 5/5
GoogleHolden Copley were great. Lianna was amazing, she kept us updated throughout the process and chased when needed. Would definitely recommend!
Tamara · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you so much for your kind words!
★★★★★ 5/5
GoogleOur experience with Holden Copley has been great, we have just exchanged contracts as first time buyers and I can not speak highly enough of the service we have received.
Melissa, our sales progressor, has been fantastic throughout the process answering all of our queries and she has gone above and beyond to help us to the finish line (8 weeks so far!)
Sophie · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with HoldenCopley, and we’ll be sure to pass on your praise to Melissa. Congratulations on exchanging contracts, and we’re so pleased we could support you on your first-time buyer journey!
★★★★★ 1/5
GoogleI had a Terrible Experience with Holden Copley Hucknell. They always backing up the seller because they get commission at the of the completion.
My mortgage was approved in September 2024. But Holden Copley staff Members and Ms Helen Watts dragged me in December 2024 to get the keys just before Christmas.
Firstly property was listed wrong by Holden Copley Hucknell. They listed as a no chain property, but actually it was a Chain property means when seller get the place to move in then he would Leave the House.
Sethi Property was a Seller and a Holden Copley Both wasted my 3 months and gave me and my family a lot stress.
Overall, I found the communication inconsistent and unreliable, with basic errors that caused unnecessary stress. I would not recommend Holden Copley based on my experience.
ᗰOᕼᔕIᑎ · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your experience, and we understand how stressful the house-buying process can feel, especially when unexpected changes occur.
At the time of marketing and when your offer was accepted, the vendor advised us that there would be no onward chain. Unfortunately, this later changed during the transaction, which we fully appreciate was frustrating. As an agent, we cannot control a seller’s decision to link their sale to another purchase, but we do understand how disruptive this can be for buyers.
Looking through the timeline, we can see there were numerous calls and emails sent to keep you updated throughout. Regarding your comment that Helen Watts “dragged” you in just before Christmas: you were contacted on 13 December to confirm that you had completed and could collect your keys that day.
While some aspects were beyond our control, we are sorry that the overall experience fell short of your expectations. We take your feedback seriously and will review how we can better manage communication in situations like this.
Most importantly, we hope you’re now settling in and enjoying your new home, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleHaving never heard of Holden Copley before purchasing a property from them, They have been nothing less than outstanding in every element. Ilsadin their sales negotiatior is a TRUE ASSET to Holden Copley, he has been consistent with communication and has gone above and beyond to ensure a very smooth sale from the viewing to completion. I would not hesitate to recommend them to family and friends when selling their property or to purchase one from them and would definitely use Holden Copley again in the future. They also have more than one estate agents within Nottingham which could be closer to your location without having to go to far a field. I will always recommend Holden Copley and IIsadin in a heart beat for my number one Estate Agents.
Bright · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you so much for your fantastic feedback! We’re thrilled to hear that Ilsadin and the team could provide such a smooth and supportive experience from start to finish. It’s wonderful to know you’d recommend us and wouldn’t hesitate to use Holden Copley again, we really appreciate it! We’ll be sure to pass on your kind words to Ilsadin.
★★★★★ 5/5
GoogleDuring the very stressful process of buying a property for the first time, Jenni Green at the Hucknall branch has been an absolute angel! She has been very kind in leading me through the process and keeping me updated throughout. She really helped to ease my anxiety. Would definitely recommend her to anyone that asks. Excellent service
Rachael · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you so much for sharing your experience! We’re delighted to hear that Jenni could guide you through your first property purchase and help make the process less stressful. We’ll be sure to pass on your kind words to her, she’ll be thrilled!
★★★★★ 4/5
GoogleAmazing experience here! Excellent communication with Ilsadin on what’s going on and moving forward. No pressure and honest, fast service.
Jonathan from Yellow Bricks helped tremendously and didn’t make me feel silly for all my questions. Wonderful guys!
Meredith · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you for sharing your experience! We’re thrilled to hear that Ilsadin and Jonathan could provide such honest, clear, and supportive service throughout your journey. We’ll be sure to pass on your kind words, they’ll be delighted!
★★★★★ 5/5
GoogleMy seller used Holden Copley and I had more support from them than my estate agent!
Excellent service from Jasmine to work towards smooth sale 😊 …
Helen · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you Helen!
★★★★★ 5/5
GoogleThank you to Tom and Jasmine for ensuring I was happy to sell my home. Tom, you’re great at what you do, it made such a difference being able to have a laugh within the sales process which can feel robotic if not done well. Jasmine my sales progresser was nothing short of fantastic! She went above and beyond when she got her hands on my client file. Jasmine is both informed but can also have a laugh which again, makes such a difference. I’m in sales myself and this really does make a sales process go from good to great. Jasmine has kept me updated every step of the way and I would hire her any day!! I hope Holden Copley realise what an asset Jasmine is to the business. Thank you again both of you, you made this stressful time that little bit easier for me.
Harriet · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Tom and Jasmine could make the sales process smooth, supportive, and even enjoyable. We’ll be sure to pass on your kind words, they’ll be delighted to hear how much of a difference they made for you. It’s fantastic to know their hard work and approach really stood out!
★★★★★ 5/5
GoogleBeing a first time buyer is an incredibly intimidating and scary thing when you’re unfamiliar with the housing process, but it was much more seamless with Holden Copley.
Today we completed on our first home, and all our compliments go to Jasmine from the sales team for keeping us informed (and sane) throughout the process from beginning to end especially when we ran into a few obstacles with the sale!
Christina · 26 September 2025 · HoldenCopley Hucknall
Agent replied · 26 March 2026
Congratulations on completing your first home! We’re so pleased to hear that Jasmine could guide you through the process and make it much less daunting. We’ll be sure to pass on your kind words, she’ll be thrilled to know she helped keep everything on track and stress-free!
★★★★★ 5/5
TrustpilotBrooke and all at Holden Copley have…
Brooke and all at Holden Copley have been AMAZING! The weekly contact is so helpful because it genuinely helps ease any anxiety or stress you have. I would recommend them in a heartbeat, in fact I’ve already told family members to use them
Natalie · 25 September 2025 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotGreat service …
We wanted to leave a review to say how welcoming and professional Joseph Latham was today and at a previous house viewing. All of our questions were answered before we had to ask them and his passion for selling cannot be faulted. Great service.
Emma · 20 September 2025 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotUsed Holden Copley to sell my house in…
Used Holden Copley to sell my house in Chesterfield.
Jonathan · 20 September 2025 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotPleasant experience
We have completed the sale of our mums home today and I would really like to thank Lianna at the Hucknall office. From start to Finish she has kept me in the loop via email and phone. Her excellent interpersonal and customer service skills are second to none, once again thank you Lianna.
Mrs · 19 September 2025 · HoldenCopley Nottingham
★★★★★ 5/5
TrustpilotWe are very happy with Holden Copley
We are very happy with Holden Copley. Especially Eileen who negotiated well on our behalf and Melissa who helped to progress the sale in just over 8 weeks and kept us updated throughout. A great company.
Sharon · 19 September 2025 · HoldenCopley Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
