5/5
TrustpilotGood service
Agent replied · 24 August 2024
Hi Yip,Thank you for taking the time to leave a review. We are thrilled to hear that our team provided a good service.Best wishes,Miller Homes
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,976 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,435
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,608 reviews · 173 on Google (4.6)243 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotThese silly 5 star reviews should be…
These silly 5 star reviews should be banned. Speak to people who 5 years in are only just having sites completed after relentless pressure from fed up residents. That’s the normal Miller’s way.
Agent replied · 16 June 2024
Hi Robert,Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear that you have been disappointed with your experience.If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk.Kind regards,Miller Homes
5/5
TrustpilotChris was very helpful all repairs…
Chris was very helpful all repairs complete to high standard and did everything safe coming back
Agent replied · 24 August 2024
Hi Christian,Thank you for taking the time to leave a review. We are thrilled to hear that Chris was so helpful and completed all repairs to high standard.All the best,Miller Homes
5/5
TrustpilotMost polite very genuine hard working…
Most polite very genuine hard working young man pleasure to meet. Very tidy left house very clean. Put faith back in miller's. Hard working lad. Thank you
Agent replied · 24 August 2024
Hi Angela,Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and hard working.All the best,Miller Homes
5/5
TrustpilotStephenson Meadows Newcastle
We’ve now moved into our house, just want to say a big thank you for all of Dee and Brenda’s help at Stephenson Meadows! Dee kept us up to date with everything and made the process of moving into our home amazing! Thank you Dee and Brenda! Since moving in Simon.W and Hannah.L have been really helpful, professional and diligent.
Agent replied · 24 August 2024
Hi Sakinah,Thank you for taking the time to leave a review. We are delighted to hear that Dee, Brenda, Simon and Hannah were so helpful and professional throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes
5/5
TrustpilotCame to get some information on house's…
Came to get some information on house's within the miller homes West craigs .spoke with a fantastic lady called Angela. Her knowledge is second to none, very helpful and could happily answer my hundred questions. We are now on the journey to purchasing our new home. I have no doubt she will be more than happy to help. So so glad we pick miller west craigs and would recommend Angela. Thank you for all your help and support up till now
Agent replied · 24 August 2024
Hi Dean,Thank you for taking the time to leave a review. We are delighted to hear that Angela has been so helpful throughout the process so far.We wish you all the best with the rest of your journey.Kind regards,Miller Homes
1/5
TrustpilotAvoid at all costs
Avoid at all costs. Cowboy builders. You will end up with an unsafe house to live in...
Agent replied · 24 August 2024
Hi,Thank you for taking the time to leave a review. We take all reviews seriously and we are sorry to hear you have been disappointed with your experience.If you would like to speak about your complaint in further detail, please don't hesitate to reach out via contact@miller.co.uk.Kind regards,Miller Homes
5/5
TrustpilotWonderful service
Hazel Hinchcliffe could not have been more helpful. Nothing was too much trouble on the Saturday and Sunday and we were fortunate to be able to rely on her experience.We have reserved our plot!
Agent replied · 24 August 2024
Hi Fran,Thank you for taking the time to leave a review. We are delighted to hear that Hazel was so helpful throughout the process so far.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotSeaham Garden Village
We visited Garden Village, Seaham and would like to thank Linda for all her time and advice at the visit. She was very friendly and extremely helpful, taking time to explain the whole process to us in detail. Thank you again Linda you have been a great help to us!
Agent replied · 24 August 2024
Hi Karen,Thank you for taking the time to leave a review. We are thrilled to hear that Linda as so friendly and helpful during your visit to Seaham Garden Village.We hope to welcome you back soon.Kind regards,Miller Homes
5/5
TrustpilotAmazing experience with Lynne
Experience has been amazing from day one with my partner and I! As first time buyers we were pretty nervous and felt overwhelmed with everything but Lynne has made it so easily and smooth for us. We have been kept up to date with what’s going on and also Lynne has helped us get on the right track when it came to getting solicitors/mortgage broker! Picking our options was fantastic as we had already spoke with Lynne about how we envisioned our home to be so it was seamless from start to finish! Excellent service throughout🤩!
Agent replied · 24 August 2024
Hi Erin,Thank you for taking the time to leave a review. We are delighted to hear that Lynne was so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotGareth Fellside Consett
Gareth Fellside Consett. Superb and informative
Agent replied · 24 August 2024
Hi Jonathan,Thank you for taking the time to leave a review. We are delighted to hear that Gareth was so helpful and informative during your visit to Fellside Gardens.We wish you all the best with your search for a new home.Kind regards,Miller Homes
5/5
TrustpilotKedleston Grange
Caroline & Liz at Kedleston Grange both a pleasure to deal with. They've made our reservation process run smoothly and answered all our questions. They are a credit to MillersThank you both
Agent replied · 24 August 2024
Hi Lewis,Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Liz were so helpful throughout the reservation process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotHad a great experience with Ravi from…
Had a great experience with Ravi from the maintenance team who did some repairs on our property. Super impressed with his workmanship and skill. He went above and beyond and did a great job. Very competent and polite man.
Agent replied · 24 August 2024
Hi Lian,Thank you for taking the time to leave a review. We are delighted to hear that Ravi went above and beyond and did a great job with repairs on your property.Best wishes,Miller Homes
5/5
TrustpilotWillows Edge
From start to finish Miller House has provided us with one to one personal support, not only with purchasing our new home, but also with the selling of our old home. I would like to thank Steve at the office in Willows edge who went above and beyond for us, helping us in every way possible. If it wasn’t for this support and guidance I don’t think we’d be in our current position. Our home has some snags but they are working at a quick rate to get everything sorted and completed for us. I cannot wait for everything to be done and we can fully settle into our home.
Agent replied · 24 August 2024
Hi Yasmin,Thank you for taking the time to leave a review. We are delighted to hear that Steve was so helpful and supportive throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes
5/5
TrustpilotLongridge farm
After visiting a few house builders we went to Longridge farm to see what they had in our families price range. Upon arrival I was greeted by Debbie who showed me round the show home directing what I could get as standard and extras she went through this so thoroughly I have found myself making another appointment to show my my family and hopefully reserve a plot
Agent replied · 24 August 2024
Hi Joyce,Thank you for taking the time to leave a review. We are thrilled to hear that Debbie was so helpful during your visit to Longridge Farm.We wish you all the best with your search for a new home.Kind regards,Miller Homes
5/5
TrustpilotKedleston Grange
We had our welcome meeting with Caroline and found her to be very helpful, friendly and professional. We have also had the same experience with Liz and Ryan the site manager.
Agent replied · 24 August 2024
Hi Helena,Thank you for taking the time to leave a review. We are delighted to hear that Caroline, Liz and Ryan were so helpful, friendly and professional.All the best,Miller Homes
5/5
TrustpilotWe visited Lambton on the off chance as…
We visited Lambton on the off chance as we thought it was all sold. We met with Pamela - the representative on site and have had the best introduction, friendly welcoming and professional and also followed up after we met. Pamela answered all our questions about the site, the process and has endeavoured to turn a maybe purchase into a very very possible! Now a decision!!
Agent replied · 24 August 2024
Hi Amrit,Thank you for taking the time to leave a review. We are delighted to hear that Pamela was so helpful and welcoming during your visit to Lambton Park. We hope to welcome you back soon.Kind regards,Miller Homes
5/5
TrustpilotFirst Class
Procees from reservation to completion was first class. Steve in sales office was first class, from being very understanding & helpful throughout. Even when I went into hospital for surgery. Kept us up to date & pointed us in right direction if we needed help.Picking our options was seamless, even when we changed our minds before final cut off date.First class service throughout
Agent replied · 24 August 2024
Hi Steve,Thank you for taking the time to leave a review. We are delighted to hear that Steve was so helpful and understanding throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes
5/5
TrustpilotStephenson Meadows - Great Experience
Brenda and Dee helped us immensely through our purchase and were a big help to us during a complicated and lengthy sale due to our chain. Their understanding and willingness to help was a godsend.We can't thank them enough for their efforts, as well as the site manager Steve for working with us on the very minor snags encountered before moving in.
Agent replied · 24 August 2024
Hi Richard,Thank you for taking the time to leave a review. We are delighted to hear that Brenda, Dee and Steve were so helpful and understanding throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes
5/5
TrustpilotRaj is the best out of all the builders…
Raj is the best out of all the builders we had. We had issue with our bathroom for 7 weeks and he was the only one of the builders/ plumbers that seemed to care about the issues and tried to help.
Agent replied · 24 August 2024
Hi Katarzyna,Thank you for taking the time to leave a review. We are delighted to hear that Raj was so helpful while carrying out work on your bathroom.All the best,Miller Homes
5/5
TrustpilotVery kind and polite did a great job thank you ☺️
Very kind and polite
Agent replied · 24 August 2024
Hi Roxanne,Thank you for taking the time to leave a review. We are delighted to hear that our team were so kind and polite.All the best,Miller Homes
5/5
TrustpilotFriendly operative got job done in a…
Friendly operative got job done in a timely manner.
Agent replied · 24 August 2024
Hi Stacey,Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful and friendly.All the best,Miller Homes
5/5
TrustpilotCaroline at Kedleston Grange
Caroline at Kedleston Grange has been very friendly and informative about the process in our first appointment, hopefully we can proceed further.
Agent replied · 24 August 2024
Hi Jerry,Thank you for taking the time to leave a review. We are thrilled to hear that Caroline was so friendly and informative during your first appointment.We hope to welcome you back soon.Kind regards,Miller Homes
5/5
TrustpilotLinda experience and help was fantastic
We have visited Linda at the seaham garden village site a number of times whilst looking for a new house. Linda’s knowledge is outstanding and always has gone above and beyond to help us and deal with any queries we have had . She is a true professional with a caring and warm approach. A true asset to miller homes .. Many thanks Paul Barrow
Agent replied · 24 August 2024
Hi Paul,Thank you for taking the time to leave a review. We are thrilled to hear that Linda was so helpful during your visits to Seaham Garden Village.We wish you all the best with your search for a new home.Kind regards,Miller Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
Want Holbrook & Co to help?
Send Holbrook & Co a message.
Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
