5/5
Moisture issue fixed by Andy Delaforce
Had a moisture issue on a skirting board due to a leak and Andy Delaforce came to fix it, he did a brilliant job, very friendly and professional. Thanks Andy

Trusted Agent profile
★★★★★
1,720 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,720 reviews on two platforms, rated 4.9 out of 5 overall.
Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Moisture issue fixed by Andy Delaforce
Had a moisture issue on a skirting board due to a leak and Andy Delaforce came to fix it, he did a brilliant job, very friendly and professional. Thanks Andy
5/5
Nice finishing Peter Miller
Nice finishing Peter Miller, thanks for your efforts this week in picking up most of the decoration snags. Sorry I didn't get the chance to say goodbye before you left! Have a great Christmas.
5/5
Michael Perry star player
Michael Perry accompanied a team of operatives to resolve a kitchen issue. Michael was warm, friendly, showed attention to detail, precision and professional. He demonstrated true team player behaviours, a delight to have in my home.
5/5
Bradley was very helpful and took time…
Bradley was very helpful and took time to study the issues to find a solution
5/5
Peter Hill and Grahem
I had a visit today from Graham and Peter Hill. They done an amazing job with treating and protecting the defects in my Property and handled everything with care. Resolved all of the defects that were raised, reported in detail of the next steps. Really appreciate all the tasks they completed in good time.
5/5
Quick response and resolution for small snagging issues
Brilliant support from Simon today. He was very helpful and made adjustments where needed quickly. Good professional service.
5/5
Help from Graham and Kelvin
Graham and Kelvin came by to investigate an ongoing issue with our balcony that’s leaking from upstairs. Although the issue has not been sorted as it needs further investigation, they tested the problem and explained what they think is happening
5/5
Great service
Simon was neat, tidy and quick .
5/5
Richard was awesome guy and did…
Richard was awesome guy and did fantastic job.
5/5
Repairing canopy posts
Paul C and Michael C, great job repairing canopy posts, very thorough quality job, looks great!
5/5
Barry has been to site today and has…
Barry has been to site today and has been helpful and friendly - great job
5/5
RICHARD came to fix vanity unit in the…
RICHARD came to fix vanity unit in the bathroom and he has done superb and outstanding work understanding the problem clearly. Many thank Richard
5/5
5 stars for Grahim
We had Grahim from Hill company come and fix our toilet today, he was such a lovely man, he explained everything that he was doing and gave an exceptional service and was very kind
5/5
Peter Miller & Michael Chapman have…
Peter Miller & Michael Chapman have both been working on site today.
1/5
Put your focus on the right place
I received two email from Trust Pilot saying Hill believes that my two reviews included content which goes against Trust Pilot’s guidelines. The two reviews included the name of the Managing Director and the name of the Customer Service Director. Thanks to Trust Pilot requests me to consider removing the name of these two people, I edited my relevant posts and removed their name from my posts. However, I think Hill has wrongly put their focus on my posts. They should have put their focus on the concerns that I raised on my posts. Did the Managing Director really blocked my email address? If so, this move is so very unprofessional. Why the Customer Service Director didn’t give me a response in a timely manner? This is also unethical. There are so many negative reviews on Hill’s customer service team. The director of this team and Hill’s senior management should put their focus on improving or overhauling the customer service team rather than pinpointing the reviewer mentioning their names on the posts.
5/5
Exceeding expectations by a country mile
There are many reviews of Hill which are tremendous. It is too easy not to take to take the time to add to that list. However, great service is rare and it should be acknowledged. Today, the people at Hill went above and beyond for me, greatly exceeding my expectations. All this on the Friday of a bank holiday weekend. Carpenter - brilliant: practical, helpful, good communication, he listened. Kirsta (who arranged all) superb. Denise who has previously helped me: efficient and effective. We should never take great service for granted. All this and the fundamental element (a great home), Hill are superb in every way imaginable. Thank you everyone, Patrick
5/5
A huge thank you to Darnell
A huge thank you to Darnell, who visited my house to do some repairs today. He was extremely professional, did an excellent job and went above an beyond. Truly exceptional! Thank you so much!
5/5
Nice lick of paint
Bradley Sullivan called by arranged appointment today to rub down and paint our porch which, unusually for Hill, had not been finished off the their usual high standards. Brad did the honours. Splendid job. Very personable and simply got on with what was needed. Good work.
5/5
Big thanks to Andy (Andy Delaforce)
Big thanks to Andy (Andy Delaforce) for his excellent handyman work! He was very responsible, professional, and paid great attention to detail. He carefully fixed all the defects around the house, and made sure everything was clean and tidy before finishing. Truly reliable and neat.
1/5
A hopeless customer service team
I wrote a formal complaint to Hill’s customer service email address re air ingress via the Louvre into my guest room. No acknowledgement from them so far and no follow up re this defective. A hopeless customer service team.
5/5
Returned to normal
Graham very professionally returned my room to normal, having had some invasive work carried out. Excellent.
5/5
Michael perry did some paint and done…
Michael perry did some paint and done an amazing job. Very skilled, would recommend.
5/5
Simon and Samuel did great job
Simon and Samuel did great job. Thank you
5/5
Bradley was professional
Bradley was professional, finished the work quick and to a high standard.
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Hardwick has the most, with 1,512 reviews rated 4.9 out of 5, followed by Stevenage with 1,505.
The five Hill Residential Limited offices, by town: