Trusted Agent profile
★★★★★
1,716 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,716 reviews on two platforms, rated 4.9 out of 5 overall.
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Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotDisappointing service
Really disappointing.
Hello Daniel,We are sorry to see you have changed your initial positive review.In order for us to look into your issues further we have requested your contact information. Many thanks, Hill Customer Service
5/5
TrustpilotMichael and Richard did an amazing snagging for us
We had Michael Perry and Richard Ryan snagging up our new flat. Amazing service by both. Communication was smooth, the works of great standard, and actually I preferred working from home when they were around as I was picking up DIY hints from them :) There were a LOT of items picked up in our snagging survey and they fixed everything without even interrupting my work. Amazing work, and they actually went the extra mile by pointing and fixing things not picked up by the report and helping out mounting things on the wall for us!
Hello Andreas, Thank you for taking the time to share your experiences of Michael and Richard, and we're glad to hear you picked up some useful tips along the way. Many thanks, Hill Customer Service
5/5
TrustpilotWhat a wonderful & touching experience! Thanks to Louise Bigg & Antonia Jones!
It was really a very nice and unforgettable experience when I and my husband who first came to Cambridge went to the show house office of the Timberworks construction site and trying to get some information about the sale there. Though at that moment, I was not sure whether I would really buy the apartment there, Antonia has been serving us with her great hospitality and patience. The warm experience really impressed us! Our genuine THANKS to Antonia!!!We are also much much impressed to meet Louise who has been giving us a great great helping hand in the process of our aquaintance of the house on sale in the Timberworks as well as the whole processing of reservation & exchange. As a matter of fact, Louise's kindness and caring concern and her keeping in touch with us during the processing of the purchase really makes us feel much comforted and confident to go through the specific, legal but totally unfamiliar steps to us. So. our deepest THANKS to Louis! We are so happy to succeed in finishing the progress up to "the exchange" by now. Genuinely speaking, as a new comer to Cambridge. we are really impressed and touched by the warm, genuine, helpful, patient and caring attitude as well as the clear and relevant professional help & advices from Louise Bigg and Antonia Jones!!!!We very much appreciate their hard work and terrific working attitude as well as their awesome services to us! Our big big THANKS to Louise Bigg & Antonia Jones. the two pretty and kind ladies. Wish them all the best and good luck, good health!
Hello Jackiewi, Thank you for sharing your review of purchasing a new Hill home. We're absolutely delighted to hear that you had a positive experience with us, and will pass your kind messages on to the members of the team you have mentioned.Many Thanks, Hill Customer Service
5/5
TrustpilotBradley’s works are excellent
Bradley has come to our home to do some repair works(replaced some mastic on tub & some painting works afterwards), excellent job and very polite manners, very much appreciated!
Hello Bonnie, Thank you for taking the time to leave a review. We pride ourselves on great customer service and are pleased this was delivered throughout your buying process. We wish you all the best in your new home.Many Thanks, Hill Customer Service
5/5
TrustpilotI am living in Hill community in…
I am living in Hill community in Cambridge. Their employee or subcontractor IAN POOLE provide a great service for my ceiling painting and consulting my questions. Thanks Hill and Ian Pool.
Hello Shawn, Thank you for your review, we are delighted to hear that your problem has been resolved and that you were happy with the service provided.Many Thanks, Hill Customer Service
5/5
TrustpilotA valuable assets like Craig
Today we are so happy Craig to come to fix some minor defects of our flat. His polite, patient, professional skills and responsible and conservative attitude are highly appreciated. It is so lucky of a company to had a valuable assets like Craig.
Hello Fan, Thank you for taking the time to leave such a wonderful review. It's great to hear our customers are happy with the service we have provided. I will ensure your comments are passed onto Craig.Many Thanks, Hill Customer Service
5/5
TrustpilotHappy with Hill
I love my Hill house in Eddington and have been constantly delighted by the care and thought that has gone into the design and the details. Everything was extremely well handled by Nathalie from my first enquiry. There have inevitably been one or two snags, but these have been helpfully pursued and resolved by Angela. One of these dealt with today by Jamie who has done an excellent job and put things back together perfectly. It feels good to be able to call on such a dedicated team.
Hello Jacqueline,Thank you for taking the time to leave a review. We are pleased you have received the high standard of customer care that we pride ourselves on. We will pass your comments on to the team.Wishing you all the best in your new home.Hill Customer Service
5/5
TrustpilotGreat Service
Rating only, no written review.
Dear RajendrakumarThank you for your kind review. Best wishes,Hill Customer Services
4/5
TrustpilotAll in all not a bad experience
Rating only, no written review.
Thank you Frank.Best regards,Hill Customer Services
5/5
TrustpilotExcellent pre and post sales support
Excellent support throughout the whole of the purchase process. This has been followed up with great post-sales customer care. Couldn't fault.
Hi Andy, Thank you for taking the time to share your experience. We're really pleased to hear you've had a positive experience and we're always here if you need customer support. Best regards,Hill Customer Services
5/5
TrustpilotThe Gade Caesar house
We Have just moved in to the Gade Hemel Hempstead and I have to say it was a very easy and smooth process the staff are very professional and helpful and we couldn't be more happy with our new flat.I would recommend.
Dear Frank, thank you for your kind review and recommendation. We hope you're enjoying your new home!Best regards,Hill Customer Services
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hardwick has the most, with 1,507 reviews rated 4.9 out of 5, followed by Stevenage with 1,500.
The five Hill Residential Limited offices, by town:
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