Trusted Agent profile
★★★★★
1,723 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,723 reviews on two platforms, rated 4.9 out of 5 overall.
Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAndy and Michael heros
Andy Delaforce and Michael Lewis have been fantastic today, going above and beyond to ensure any snags where fixed with fantastic finishes. They even found a few on there own and solved them for us! Fantastic thank you! :)
5/5
TrustpilotGreat After Sales Care
Having purchased a new home from Beech Grove Homes, the builder Hill Group has provided excellent after sales care. They have been organized and proficient in providing helpful information and repairing any snags that have appeared. In particular I would like to commend James Appleby, who has been very helpful in conducting a number of repairs.
5/5
TrustpilotHigh quality costumer service and repairs done
James Lennox has recently came to do repairs in my house organised by Hills costumer service. He was great, very attentive, clean and fast in finding the pieces needed to do the replacements. He has also being great giving me suggestions for things I would like to do for the house.
Hello Miss Quintana, Thank you for taking the time to leave a review. It's good to hear when our customers give positive feedback, we will make sure your kind words are passed on to James.Many thanks,Hill Customer Service
5/5
TrustpilotExcellent service from Bradley
I had excellent service from Bradley yesterday. He repainted the bathroom door and ceiling for me with excellent results. His service was beyond my expectation. Thank you very much, Bradley.
Hello Ant, Thank you for your kind review. We are so pleased your problems have been solved and that our service was to our usual high standards.Many thanks,Hill Customer Service
5/5
TrustpilotExceptional service from Mike Lewis
Wonderful service from Mike Lewis who helped us fixing our extractor fan! He is experienced and knowledgeable. Besides, he is also very polite and amiable.
Hello Jen, Thank you for your review, we will pass your kind words onto Mike.We wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotA big thank you to James Appleby
A big thank you to James Appleby from Customer Care who completed the finishing touches to our new home snagging list. Beautiful paint finishing and spot on sealant application today.
Hello Della, It’s great to hear about your positive experience with James and that your problems have been rectified. We will pass on your kind words to him.Thank you for taking the time to leave a review.Many thanks,Hill Customer Service
5/5
TrustpilotAll issues were heard
All issues were heard, sorted quickly & in time.
Hello NJ, Thank you for your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotToday james repaired my home
Today james repaired my home, he was very professional and attentive to help me deal with every detail that needed repair and clean the site. I am very grateful to him.
Hello z Z, We are pleased your issues have been rectified to a high standard. Thank you for taking the time to leave a review.Many thanks,Hill Customer Service
5/5
TrustpilotRichard did an excellent job repairing…
Richard did an excellent job repairing snagging issues in the new build - he did the repairs quickly and effectively, was polite and respectful, and performed the job quietly as we were also working from home at the time.
Hello Jiaxen, Thank you for taking the time to leave a review. We are so pleased to hear about your great experience with Richard.We wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotBradley is always very helpful
Bradley is always very helpful, polite and professional. The standard of work he’s done at our house is always very good.
Hello Paul, Thank you for your feedback, we will pass on your kind words to Bradley. Many thanks, Hill Customer Service
5/5
TrustpilotJames Lennox was very efficient
James Lennox was very efficient, did the job quickly and cleanly, polite and friendly. A good representative for a great company
Hello Joanna, Thank you for taking the time to leave a review, your feedback is appreciated.We are pleased that James rectified your issues in a timely manner and that you are happy in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotIan has done a great job for me by…
Ian has done a great job for me by fixing the void underneath the sink. He is quick and effective in devising a solution and his workmanship is very good too.
Hello Agnes, Thank you for your review, we are pleased Ian resolved your issues and wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotThanks Ian Poole for fixing my toilet
Thanks Ian Poole for fixing my toilet. The work was done beautifully. Highly recommended!
Hello Ben, Thank you for taking the time to leave a review, we wish you all the best in your new Hill home. Many thanks,Hill Customer Service
5/5
TrustpilotPraise for the professionalism
The five stars go to Ade S who came to fixed some minor defects in my new-build apartment. He's such a true professional, seeing other minor defects that I didn't and fixed them too. His work is of high standard.
Hello JT, Thank you for taking the time to leave a review, we will pass your kind words onto Ade. Many thanks, Hill Customer Service
5/5
TrustpilotVery happy once again with Hill
Very happy once again with Hill. Kelvin came to fix an issue with our front door. The issue turned out to be cosmetic but Kelvin still rectified the appearance by going out to source the correct paint after filling the gap which had appeared by the door hinge. Kelvin was very polite and helpful and kept me updated at all times. Thanks very much Kelvin.
Hello Hellsbells, Thank you for taking the time to leave a review, we are pleased you received our usual high levels of customer service. Many thanks, Hill Customer Service
5/5
TrustpilotPositive feedback on James Appleby
James Appleby and his colleague came to our house to fix some snagging issues. James and his colleague were both polite and did a thorough job of correcting the issues we had reported. Very pleased with the work carried out.
Hello HellsBells8334, Thank you for your review, it is great to hear our team have rectified your issues to a high standard. Many thanks, Hill Customer Service
5/5
TrustpilotTimberworks in Cambridge
I purchased an apartment in Cambridge built by Hill called Timberworks.Since the very beginning Antonia has helped my with all my doubts and questions, and attending me after the purchase. She is a very diligent seller, a great person, very attentive with the costumers
Hello Miss Quintana, Thank you for taking the time to leave a review, we will ensure your kind words are passed onto Antonia. We wish you all the best in your new Hill home at Timberworks. Many thanks, Hill Customer Service
5/5
TrustpilotPaint again the ceiling and walls
Today, James Appleby, from Hill come to paint the ceiling and some pieces of stuff. He did a really good job. Everything looks nice. appreciate for the work. The Hill customer service is also helpful, easy to contact and always solve the problem
Hello Phong Tran, We are pleased to hear about your positive experience with us and wish you all the best in your new Hill home. Many thanks, Hill Customer Service
5/5
TrustpilotBradley is the right man on the Ground
Bradley is a diligent man really. He helped fix most of defects in paintwork n door issues during his last few visits. He was really the man on the ground to the right things efficiently n patiently. Thank you n very appreciated. And very glad to talk to him.
Hello Desmond,Thank you for taking the time to leave a review. We are very pleased to hear Bradley was able to rectify all your issues so brilliantly. We will be sure to pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotGreat service again from Hill
Great service again. Alan arrived as expected and finished the job to a high standard.
Hello Paul, We are glad to hear that Alan was able to rectify your issues to a high standard. Thank you for taking the time to leave a review. Many thanks, Hill Customer Service
5/5
TrustpilotNew build snags
I had James Lennox come to my new build property to sort out a couple of issues with paint flashing through and uneven plaster finish on walls, carried out the works in just a couple of hours, much better finish than before, really friendly and professional!
Hello, Thank you for taking the time to leave a review. We are glad to hear your problems have been resolved, and that you were happy with the service provided. Many thanks, Hill Customer Service
5/5
TrustpilotGreat service received!
Great service received! Michael Chapman was very professional and completed the required work to a high standard, very impressed.
5/5
TrustpilotVery helpful
I had a couple of issues in my new build and Hill booked an appointment and sent someone over to sort it out. Alan Darnell was very professional and helpful, he explained what the issues were and what he will do to sort them out. He even sorted out a couple other minor things that I hadn’t noticed. Thank you so much! Excellent service
Hello Eleanor,Thank you for your review. We will pass on your comments to Michael, to which he will be pleased to hear.Many thanks,Hill Customer Service
5/5
TrustpilotHill - Customer Care Snagging
Alan Darnell attended to support our new home as part of a ‘moving in’ snagging review. Both his work and manner were extremely professional. He attended on time, took great care to protect his working area & left the shower room clean and tidy. Thank you, Alan
Hello Della, Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.Many thanks,Hill Customer Service
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Hardwick has the most, with 1,514 reviews rated 4.9 out of 5, followed by Stevenage with 1,507.
The five Hill Residential Limited offices, by town:
