Trusted Agent profile
★★★★★
1,721 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,721 reviews on two platforms, rated 4.9 out of 5 overall.
Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotRectifications
We had Barry to do lots of improvements and he was experienced and did a skilful job. Cheerful and courteous.
Hello Graham,Thank you for your review. Barry will appreciate you sharing your positive feedback with us. Many thanks,Hill Customer Service
5/5
TrustpilotRaalf Fallaha has attended to several…
Raalf Fallaha has attended to several of my repairs. Always polite and on time. Also mindful of anythings that are outstanding. Much appreciated
Hello,Thank you for leaving us a positive review. It's great to hear Raalf was able to help.Many thanks,Hill Customer Service
5/5
TrustpilotMy sincerest thanks
I would like to say a big thank you to Mike Lewis.I encountered noisy pipes in two situations:- running the floor heating and radiators- using the sink in the bathroomIn the two separate inspections of the noisy pipes, many holes were drilled on the ceiling and I was devastated. No one was able to find the cause of the problems except Mike. He was the only one to locate the fault. Mike was a star for saving me to suffer from more unnecessary stress. He also helped me to make good of the ceiling at both times. Mike was skillful and conscientious. Highly recommended .
Hello Donna, Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience and Mike was able to find and fix the problem. We appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotBarry did a good job
Barry came to my flat, first ask if it's a right time, then he came again as scheduled, after job done, looks and feels very good like grand new.Thanks.
Hello Kun, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotFriendly, professional care
A huge thank you to Alan Deadman.My patio door had developed a fault and would not lock. I called the support line and Alan arrived just a few hours later.Alan was courteous and considerate. Advised me along the way as to what he was doing to remedy the issue. He searched multiple sources for the part and was able to locate one and fix the fault within no time at all. Alan spoke about how he used to work in the hotel industry and I think it stood out in his character. A great example of customer care.
Hello Jaime,Thank you for taking the time to leave us a review. We are glad to see Alan was able to fix the issue you faced, and we will make sure we pass on the feedback. Many thanks, Hill Customer Service
5/5
TrustpilotVery professional and efficient
Mike Lewis came to fix my door. As always, he was friendly and professional. He came prepared and completed the job in 15 minutes. Thank you!
Hello CC,Mike will be happy to see your positive review of his work. We appreciate you taking the time to leave us feedback.Many thanks, Hill Customer Service
5/5
TrustpilotFew locks in our apartment is not…
Few locks in our apartment is not working as intended, we contacted Hill for this problem and they quickly responded and arranged Mr Alan Dgadman to come and fixed the issue. The whole process is quick and efficient, a very well experience, thank you.
Hello My Kenny Leung, Thank you for your review. We really appreciate your feedback and will pass it on to Alan.Many thanks, Hill Customer Service
5/5
TrustpilotHill’s after-sale service
Thank you Andy Delaforce for fixing the issues at my house. Andy was friendly and patient. He worked efficiently and fixed all the issues fast. He was also attention to detail and cleaned up after his work. A big thank you again!
Hello CC,Thank you for your review. We will pass on your comments to Andy, to which he will be pleased to hear.Many thanks,Hill Customer Service
5/5
TrustpilotSimon went the extra mile to make sure…
Simon went the extra mile to make sure everything was perfect! And gave me some fantastic pointers and tips too. He was super friendly and professional. I couldn’t have asked for more. Extremely highly recommended!
Hello Customer,Thank you for your positive review. It's great to heard Simon has provided you with their expertise and were able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
5/5
TrustpilotAndy and Dan
Andy and Dan - super helpful and nice guys!!Guys came in to do some of the outstanding work in regards to our new home purchased via hill. Super nice, helpful and smiling faces. They helped with all of our personal work as well like putting wine rack, wall clock etc. thank you so much guys!! 🙏Highly recommended
Hello Kani,It's great to see Andy and Dan were able to help you and we will be sure to pass on your feedback. Thank you for taking the time to share your experience.Many thanks,Hill Customer Service
5/5
TrustpilotWonderful experience first time We had…
Wonderful experience first time We had a wonderful experience buying our first home with Hill all sales was fantastic throughout process they were happy to answer any questions and happy to help first Faik came to help with small issue on flat very polite and and great attitude done all work Faik was very professional an respectful than you to all
Hello Tina, We are pleased to hear you are happy with your new Hill home. The entire team involved will be happy to hear about your positive review.Many thanks, Hill Customer Service
5/5
TrustpilotPrompt, proper, pleased!
Simon arrived promptly and with a smile for the scheduled appointment. We just needed a small bit of paint reapplying but he was very thorough in the preparation with masking tape and placing sheet on the floor. The job was done brilliantly, with an additional touch-up when the light changed! We’ve become somewhat accustomed to a great service from Hill and this was yet another great experience.
Hello GK, Thank you for your 5* review. Simon will be pleased to know he has provided you with excellent work and gave you a great experience of Hill. It's always great to hear our operatives are able to demonstrate Hills commitment to excellence.Many thanks, Hill Customer Service
5/5
TrustpilotGreat work
Alan was extremely helpful, pleasant to deal with and was very thorough in addressing issues caused by a recent door re-fitting.
Hello Andy,Thank you for leaving a 5* review. We will let Alan know your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotExceptional service
I had a fantastic experience with Michael Chapman and Ben Aken. They expertly fixed my ceiling leaks, skilfully repainted the ceiling, and even went the extra mile to address the front door's closing issue. Their professionalism, attention to detail, and friendly demeanor made the entire process smooth and enjoyable. I am extremely satisfied with their work and would highly recommend their services to anyone in need of skilled and reliable handymen.
Hello Winson, Thank you for taking the time to leave a detailed review and we are pleased to see all the problems have been dealt with appropriately by Michael and Ben. We will pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotAndy Delaforce: paint job
Andy Delaforce showed up on time and did an excellent job painting the door frames.
Hello Javier,Thank you for leaving a 5* review.Many thanks,Hill Customer Service
5/5
TrustpilotGreat service from Richard
Richard was brilliant in resolving the issue with my wardrobe. He was extremely professional and went above and beyond to to fix my wardrobe.
Hello Ketan, Thank you for your review. We are glad to see your issue was resolved by Richard, he will pleased to hear your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotMy experience with Hill is great
My experience with Hill is great. Their customer care team is very responsive. So far all my issues have been cleared very quickly. Nicole is a very good customer care team member. Thank you!
Hello Mr Jiang, Thank you for your positive review. It's great that the team provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotMike Lewis from Hill
Mike Lewis from Hill came out to fix my bathroom doors as had an issue with them and he did a fantastic job. He’s a true professional. Can’t recommend him highly enough.
Hello Jacqueline,Mike will be pleased to hear your positive review. Thank youMany thanks,Hill Customer Service
5/5
TrustpilotBarry came to 107 Turing Way to put apply sealant around the bathroom sink and tap.
Barry came to 107 Turing Way to fix the tap in the bathroom. He realized my toilet flash isn't working and he fixed it.Plumber was here before, and couldn't fix it. He said he needs to order new part...But Berry sorted it out.Very thankful for the extra effort.
Hello Marija,Thanks for taking the time to leave us positive feedback. We will share it with Barry.Many thanksCustomer Service
5/5
TrustpilotAlan Deadman
Alan Deadman - once again, fantastic work, a pleasure to have in my home.
Hello Jessica, Thank you for your 5* review, we shall pass on your comments to Alan.Many thanks, Hill Customer Service
5/5
TrustpilotAlan Deadman was really polite and got…
Alan Deadman was really polite and got my lock fixed within a short period. Amazing service! Keep it up!
Hello Rafi,Thanks for taking the time to leave us positive feedback.Many thanksCustomer Service
5/5
Trustpilotquiet, tidy and friendly
Peter miller came to carry out our end of defects works. I was working from home. He was so quiet and respectful it was as though he wasn’t there, so it didn’t feel intrusive. He tidied up as he went which made a big difference as it again didn’t feel intrusive to our hope. He was also super friendly and did a great job.
Hello Rianna,Thank you for your kind feedback. It is good to hear you were pleased with Peter's work. We will pass on your comment.Many thanks,Hill Customer Service
4/5
TrustpilotGood workmanship from Andy Delaforce & Michael Lewis
Andy Delaforce & Michael Lewis attended our home issues last Thursday efficiently. We are particularly thankful to their good working attitude towards fixing the long annoying issue on the tight front n garage door. Thank you.
Hello Desmond,It's great to hear of your positive experience. We are glad the team have provided you with their expertise and were able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
5/5
TrustpilotAppreciation
Thank you so much for Barry, Simon Cowdrey and Michael Chapman for all the help in fixing, snagging bits and installing stuff. You guys are the best!
Hello Change Jas,The team will be pleased to hear your positive review. Thank you.Many thanks,Hill Customer Service
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Hardwick has the most, with 1,513 reviews rated 4.9 out of 5, followed by Stevenage with 1,506.
The five Hill Residential Limited offices, by town:
