Trusted Agent profile

Helliwell and Co estate agents in London

4.6

★★★★★ Excellent

191 reviews across 2 offices and 3 platforms

Helliwell and Co has two offices, all in London. Together they have 191 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

179

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

9

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Helliwell and Co's two offices, most reviewed first. Each has its own page.

Latest reviews from every Helliwell and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Recently purchased a house with the help of Perry and Alistair, who were extremely responsive, supportive and factual throughout the process. Recommend Helliwell & Co highly based on the experience that I’ve had - very happy.

Zak · 16 April 2023 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

We’ve been searching in the market for long and have met with a lot of consultants. Perry from Helliwell is one of the best we’ve encountered. He’s professional, helpful, and always willing to try sorting out our queries about the property for us so that we can comfortably make our decision. We are glad that we’ve met him. Highly recommend Perry and his company if you are looking for a nice home in Ealing.

Joyce · 16 April 2023 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

I’m very happy with the service I received from Ramona, who helped me secure a flat. She was responsive, knowledgeable and very helpful. Would highly recommend.

Nathan · 27 March 2023 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

We have loved partnering with Helliwell to rent our flat. Joaquin listened to our request and was very attentive and proactive in finding us exactly what we were looking for. It was the best renting experience we had so far in London by far! The whole process run smoothly and we were informed about next steps and process from the start. Marianne is also great to work with, super responsive. We highly recommend using their services, they are very professional and most importantly, kind and understanding!

Miriam · 27 March 2023 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Helliwell have been nothing but fantastic to work with. From the beginning (initial call about a property) to the end (securing the property), they've been honest, responsive, helpful, and very easy to speak to. We feel we're in great hands & recommend Helliwell to anyone who is looking to work with an agency that will look after you. Sukh & Rebecca

Sukh · 27 March 2023 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Yell

Highly recommend!

Helliwell have been nothing but fantastic to work with. From the beginning (initial call about a property) to the end (securing the property), they've been honest, responsive, helpful, and very easy to speak to. We feel we're in great hands & recommend Helliwell to anyone who is looking to work with an agency that will look after you. Sukh & Rebecca

SukhB-4 · 6 February 2023 · Helliwell and Co London (58 St Mary's Road)

5/5

Yell

Great service

I’m very happy with the service I received from Ramona, who helped me secure a flat. She was responsive, knowledgeable and very helpful. Would highly recommend.

NathanN-55 · 13 December 2022 · Helliwell and Co London (58 St Mary's Road)

5/5

Google

Rating only, no written review.

Leung · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

4/5

Google

I HAVE USED HELLIWELLS SINCE THEY STARTED MANY YEARS AGO. I HAVE ALWAYS RECIVED FROM JOSHUA AND HIS TEAM HELPFUL AND EFFICIENT SERVICE, AND THANKFULLY THEY HAVE ALWAYS FOUND ME GOOD TENANTS.

Mathew · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Very friendly and responsive team at Helliwell, they were knowledgable about the area and really did their best to make the process of renting a property go as smoothly as possible. Thanks!

Sorin · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Our estate agent Joaquin was great, extremely responsive and helped us secure our property within a couple of days

Bailey · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Anna, Ramona & Joaquin at Helliwell Lettings have been brilliant! I’m new to letting and they guided me through the process and were always there to help. Lovely team, thank you!

Simon · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

I truly recommend this agency . They helped me to find my new home with the assistance of Joaquin. Joaquin stood out for his professionalism and courtesy and he made the all stressful process of finding a new home very easy . Totally recommend

Fabiana · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director Joshua Helliwell Director

5/5

Google

Great agency to work, professional courteous throughout. WE worked closely with Joaquin who helped us with the viewings and was influential in helping us secure our new home. Thanks to everyone at Helliwell.

Peter · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

I'm in the process of selling my house and needed to find a suitable flat. Due to the heated market this was no easy feat! The service provided by Joaquin Guevara at Helliwell's was excellent- timely information, quick responses and also a strong personal touch. Highly recommended agency and lettings consultant.

Steven · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

We have been managing our property with Helliwell's for about 4 years now and during that time they have gone above and beyond to assist us with finding high quality tenants and dealing with any tenancy related issues competently and with little input from us as landlords needed to ensure it is a stress free process. We have other properties not managed by Helliwell's, and Helliwell's sets the bar very high in comparison. Thanks Anna and team.

Carishma · 11 October 2022 · Helliwell and Co London (43 St. Marys Road)

Agent replied · 17 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Myself and family recently had our best real estate service-experience to date. We were serviced by Joaquin and we received both genuine and empathetic service. We felt our requirements were addressed and Joaquin really went the extra mile to ensure all parties were happy in a deal.PositiveResponsiveness, Quality, Professionalism

Tuan · 25 August 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

1/5

Yell

SCAMMERS! AVOID these unethical timewasters.

Rented a property from Helliwell for 11.5 months. Got electrocuted while living in one of their properties and the agent didn't fix the issue or provide certification when asked. An electrician fixed the extractor fan which was never wired correctly and made the bathroom light switch live, an issue which continued to happen after repair. There was also an open staircase and missing hand rail so we had to move out, because my wife was pregnant and it was not worth the risk continuing living there. The agent was completely unsympathetic and found a new tenant to replace us 11 days before our tenancy officially ended. We had the property professionally cleaned, better than the bad state it was let to us, and took photographic evidence of each room before we departed. The Agent charged us around £900 out of our deposit for early termination, even though there is a new tenant moving in the next day so the landlord was not at a loss. Helliwell profiteering from situation.

GrahamS-837 · 22 June 2022 · Helliwell and Co London (58 St Mary's Road)

5/5

Google

I would highly recommend Helliwell & Co., Joaquin was very professional and did recommend great flats based on our criteria. He was always available and keen to advise us on how to proceed with our application and form. Will definitely keep working with Helliwell and I am sure we will find the perfect property for us with the help of Joaquin and the team.PositiveQuality, Professionalism

Vladimir · 17 June 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

I would highly recommend Helliwell & Co., Joaquin was very professional and did recommend great flats based on our criteria. He was always available and keen to advise us on how to proceed with our application and form. Will definitely keep working with Helliwell and I am sure we will find the perfect property for us with the help of Joaquin and the team.

Vladimir · 16 April 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 April 2026

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

2/5

Google

I’m not happy with our experience with this agent, and my interaction with the staff certainly gave me the impression of not wanting to do business with them. From concealing information, not knowing the property details, and being quite frankly rude to us, we feel bad for the sellers- their agents are treating buyers terribly and it’s clearly impacting their ability to close a deal. Multiple other agents in the area warned us about this behavior and so I don’t think it’s isolated to us. My advice is to not waste your time with them, and if you do entertain their ill manners, make sure you do your property research carefully.

G · 16 April 2022 · Helliwell and Co London (58 St Mary's Road)

5/5

Google

Myself and family recently had our best real estate service-experience to date. We were serviced by Joaquin and we received both genuine and empathetic service. We felt our requirements were addressed and Joaquin really went the extra mile to ensure all parties were happy in a deal.

Tommy · 16 April 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 9 January 2025

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Joaquin Guevara & Eva Ivanova helped us with a recent rental and would highly recommend them if searching for a rental property!

Stephen · 16 April 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Excellent service! They helped me to find a house in just one go. Utterly helpful and action is prompt! Highly recommended!

Evelyn · 16 April 2022 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Helliwell and Co

Which Helliwell and Co office has the most reviews?

London (58 St Mary's Road) has the most, with 160 reviews rated 4.5 out of 5, followed by London (43 St. Marys Road) with 38.

Where are the Helliwell and Co offices?

The two Helliwell and Co offices, by town:

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