Trusted Agent profile

Helliwell and Co estate agents in London

4.6

★★★★★ Excellent

191 reviews across 2 offices and 3 platforms

Helliwell and Co has two offices, all in London. Together they have 191 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

179

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

9

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

All 2 offices

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Our offices

Helliwell and Co's two offices, most reviewed first. Each has its own page.

Latest reviews from every Helliwell and Co office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Rude and unhelpful. Spoke to someone who sounded half asleep and not bothered.

L · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Dear ‘L Belle’ This review has been reported as we believe this to be a false declaration. In order for us to look into your claims further, it would be beneficial if you provided the name of the consultant you spoke with? We have not conducted any business nor had any correspondence with a client named “L Belle”, could it be possible that you are referring to another Agency? If so, we would appreciate if you could please remove the incorrect review from the site. We are a professional Agency and treat statements such as this very seriously. Please feel free to contact one of the Directors of Helliwell & Co. at any time to discuss. We sincerely apologise to genuine customers who are reviewing this site. The above statement has been reported as abuse and will be removed in due course. Kind Regards Joshua Helliwell Director

5/5

Google

They were helpful and correct from the very beginning. Quick response for every questions. They helped us to find the perfect flat to rent in a few days. Highly recommend them

Sanyi · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Very professional throughout the entire purchase. Also offered good and realistic help with the sale of our previous property. Marco was always approachable and honest about everything going on during the purchase. Would highly recommend.

Tom · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

The best agency we came across for very long time! Marco and Joshua are highly professional and extremely helpful. They overcame our expectation by large. Highly recommended!!!! Luca&Anne

Stigdrum · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Helliwell has exceeded my expectations in every possible way! After countless, and frankly useless, experiences with other corporate agents like foxtons and dexters I was close to giving up on my search for a new home in Ealing. The process was smooth and professional, with my requirements clearly valued and understood. Don't think I'll be using another estate agent again. 5 stars!

Charlie · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

I am a new resident to London who moved from the U.S for work. Allistar Read & Anna Thirukeswaran of Helliwell & Co. went above and beyond to accommodate my needs. I required a private space within walking distance of my workplace and within a budget. Not only was Helliwell & Co. able to deliver an ideal flat but they did so within a week. I was presented with multiple options and Allistair was even considerate enough to shuttle me to the different showings due to my lack of easy transportation. Anna worked over a weekend and on a bank holiday to complete the necessary paperwork and lease agreement that allowed me to move into the flat on the same day that my temporary accommodations expired. Overall it was a very smooth and pain-free experience that I highly recommend for those seeking accommodations in the Ealing area. I plan to use Helliwell & Co. again in the future.

Tomislav · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

It's refreshing to find an estate agency who actually listens to your requirements and helps you meet them! Joshua & Marco were highly professional during the whole sales process. I will defently recommend Helliwell & Co. to friends and family.

Antonella · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

5/5

Google

Joshua Helliwell from Helliwell and Co has been very friendly, approachable, helpful and professional throughout the entire letting process. He listened carefully to our requirements and all the properties he showed us reflected our needs and budget. My husband and I would not hesitate in recommending Helliwell and Co.

Kathy · 18 June 2017 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Rating only, no written review.

Anna · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Rating only, no written review.

Official_cal · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

1/5

Google

Extremely rude and unhelpful barrow boys.

Steph · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Dear ‘smanchet’ This review has been reported as we believe this to be a false declaration. In order for us to look into your claims further, it would be beneficial if you provided your name and the property address you are relating to? We sincerely apologise to genuine customers who are reviewing this site. The above statement has been reported as abuse and will be removed in due course. Kind Regards Joshua Helliwell Director

5/5

Google

Very friendly and helpful service. New to the area and they recommended good locations. I would definitely recommend their services.

Noor · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Helliwell & co. Found me the perfect flat, they were really easy to deal with and all their office staff were polite and friendly. Even gave me a lift home after my viewing.

Finn · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Google

Not sure who smanchet is, or what "barrow boys" are, but I can only say that my experience with Helliwell was fantastic. I dealt with Josh directly who made my life incredibly easy in selling my uncle's property in Ealing. Josh and his staff were very professional and hospitable throughout. They had no hesitation bending over backwards to make sure I was happy and I really appreciate that in a business.

Rafid · 18 June 2016 · Helliwell and Co London (58 St Mary's Road)

Agent replied · 16 June 2024

Thank you for taking the time to write us a review. It was a pleasure dealing with you and your transaction, and we look forward to working with you again in the future. Kind Regards Joshua Helliwell Director

5/5

Facebook

Dealing with Helliwell and Co was a great experience from start to finish. The service i received was warm and diligent and nothing was to much trouble for the guys there. I would definitely go with them again and have recommended them to lots of friends in West London. Cheers guys!

James · 18 January 2016 · Helliwell and Co London (58 St Mary's Road)

5/5

Facebook

The only truly family run agency in West London. Lovely, friendly guys with a passion for the highest quality service! Thank you!

Anna · 3 June 2015 · Helliwell and Co London (58 St Mary's Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Helliwell and Co

Which Helliwell and Co office has the most reviews?

London (58 St Mary's Road) has the most, with 160 reviews rated 4.5 out of 5, followed by London (43 St. Marys Road) with 38.

Where are the Helliwell and Co offices?

The two Helliwell and Co offices, by town:

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